The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

1.    POSITION SUMMARY

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

2.    KEY PERFORMANCE INDICATORS:

• Responsible for guiding the hostess and waiter in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the outlet.

3.    KEY AREAS OF RESPONSIBILITIES

• Knowledgeable of all the standard operating procedures in the outlet.
• Capable of implementing consistently in shift all the service standards established for the outlet.
• Assists and assigns the mise-en-place at the prescribed hours.
• Checks at the start of the shift that all supplies in the station are complete.
• Checks from time to time the availability of seats, greets guests and seats guests.
• Recognizes quality product and presentation, in food and drinks.
• Knowledgeable of the outlet’s menu and drinks, its standard quantity, presentation and Preparation
• Presents menu, t.akes order, offers suggestions and promotes the specialties.
• Assists the service associates in the service of food and drinks.
• Visits the guests in the tables occupied, to confirm guest satisfaction.
• Handles guest complains professionally and satisfactorily.
• Checks the accuracy of the guest’s check before it is presented to the guest.
• Coordinates with the Hostess and assigns tables for guests with table reservation.
• Knowledgeable in bar tendering and wine service.
• Capable of operating all the equipment in the outlet.
• Implements the “clean as you go policy “and complying with cleaning schedule established.
• Capable of performing cashiering responsibilities, including the operation of cash register.

4.    CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

5.    GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards. 

6.    EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

7.    Working Conditions & Physical Effort

• Work is normally performed in a typical restaurant outlet work environment.
• Required to work retail operation hours according to scheduled shift.

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

POSITION SUMMARY

• Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

KEY PERFORMANCE INDICATORS :

• Take beverage orders from servers or directly from guests or patrons
• Mix ingredients, for instance; soda, sugar, bitters or fruit juice
• Collect cash for beverages or drinks served and record sales
• Maintain record and control of bar stock and arrange supplies
• Mix drinks, water and other components to get ready cocktails and other drinks
• Clean glasses and additional utensilsSanitize ice tanks, coolers, and other bar tools
• Serve beverages and food
• Order bar supplies
• Place bottled merchandise and glasses to make a smart display
• Clean bar area and wash glassware
• Replace drink tanks as they are finished
• Serve snacks to patrons seated at the bar
• Slice and pit fruit for garnishing drinks

KEY AREAS OF RESPONSIBILITIES

CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards.  

EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

1.    POSITION SUMMARY

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

2.    KEY PERFORMANCE INDICATORS:

• Responsible for guiding the hostess and waiter in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the outlet.

3.    KEY AREAS OF RESPONSIBILITIES

• Knowledgeable of all the standard operating procedures in the outlet.
• Capable of implementing consistently in shift all the service standards established for the outlet.
• Assists and assigns the mise-en-place at the prescribed hours.
• Checks at the start of the shift that all supplies in the station are complete.
• Checks from time to time the availability of seats, greets guests and seats guests.
• Recognizes quality product and presentation, in food and drinks.
• Knowledgeable of the outlet’s menu and drinks, its standard quantity, presentation and Preparation
• Presents menu, t.akes order, offers suggestions and promotes the specialties.
• Assists the service associates in the service of food and drinks.
• Visits the guests in the tables occupied, to confirm guest satisfaction.
• Handles guest complains professionally and satisfactorily.
• Checks the accuracy of the guest’s check before it is presented to the guest.
• Coordinates with the Hostess and assigns tables for guests with table reservation.
• Knowledgeable in bar tendering and wine service.
• Capable of operating all the equipment in the outlet.
• Implements the “clean as you go policy “and complying with cleaning schedule established.
• Capable of performing cashiering responsibilities, including the operation of cash register.

4.    CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

5.    GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards. 

6.    EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

7.    Working Conditions & Physical Effort

• Work is normally performed in a typical restaurant outlet work environment.
• Required to work retail operation hours according to scheduled shift.

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

POSITION SUMMARY

• Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

KEY PERFORMANCE INDICATORS :

• Take beverage orders from servers or directly from guests or patrons
• Mix ingredients, for instance; soda, sugar, bitters or fruit juice
• Collect cash for beverages or drinks served and record sales
• Maintain record and control of bar stock and arrange supplies
• Mix drinks, water and other components to get ready cocktails and other drinks
• Clean glasses and additional utensilsSanitize ice tanks, coolers, and other bar tools
• Serve beverages and food
• Order bar supplies
• Place bottled merchandise and glasses to make a smart display
• Clean bar area and wash glassware
• Replace drink tanks as they are finished
• Serve snacks to patrons seated at the bar
• Slice and pit fruit for garnishing drinks

KEY AREAS OF RESPONSIBILITIES

CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards.  

EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

MIMPI PERHENTIAN RESORT SDN. BHD.

Job Description

1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement.

2. Conduct regular training, motivation and guidance for all service associates to enhance knowledge and working skills.

3. Utilizing available resources to complete all assigned tasks and projects effectively.

4. Establish and update Standard Operating Procedures based on pre-determined policies.

5. Update, share and communicate all product information to the associates.

6. Supervise and lead the service team by providing hands-on supports.

7. Familiar with food safety requirement (FSR) and Halal Certification hygiene standard. Be part of the Halal Committees and emphasize personal hygiene practices among the associates.

8. Participate in food & beverage walkabout together with Head Chef. Coordinate with maintenance department for any rectification required.

9. Conduct regular inventory of various operating equipment as per guidelines provided.

10. Raise stock and purchase requisition for food & beverage supplies.

11. Create regular and promotional food and beverage menu with the Head Chef. Be familiar with beverage costing.

12. Ensure all produces made by service team are in accordance to standard recipe, including beverages, ice cream, etc.

Outto Dine Sdn Bhd

Developer of cloud-base hospitality solution, specialized in backoffice automation. Having its development team in Korea and Singapore, we build most rubust and sophiscated backend system, providing competitive advantage to our clients.

Job Description

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity, set work schedules, oversee food quality and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

HARTAMAS GROWTH SDN. BHD. is a company registered with Suruhanjaya Syarikat Malaysia and and is issued with the registration number 1048813-U for its business operation within the F&B line.

Job Description

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

Honiara Resort Limited - Trading as Coral Sea Resort

Only a 20-minute transfer from Honiara International Airport or a 3-minute trip from the wharf, the Coral Sea Resort is conveniently located on the water’s edge of Town Ground, near Honiara CBD.

The design of the Coral Sea Resort & Casino has focused around fulfilling a guests’ love for relaxation and entertainment, with an appreciation of the Pacific Seaside. The venue embodies the vibrant, urban and Solomon Islander spirits.

You can expect nothing but professional staff, excellence in service, and quality produce. Our promise of a memorable visit and delightful experience starts here!

Dine on South Pacific and International inspired menus, either on a romantic oceanfront deck with beautiful sunset views, warm ocean breezes or enjoy a special evening at Haydn’s Steakhouse complemented by premium spirits and high quality wines from over the globe.

Chill with a freshly mixed cocktail at Haydn’s Cocktail Bar or by the pool, catching tropical sunsets or stargazing from Harry’s Landing – the perfect spot for intimate dinners.

Job Description

Requirements: Minimum 3 years experience in a similar role - Good understanding of both Food & Beverage preparation and service. Must speak English well, Mandarin and Cantonese speaking also well regarded - Be available to re-locate to the Solomon Islands capital Honiara for the position. Experience managing a staffing group of 100+ is beneficial however not mandatory - Stock management and stock take experience well regarded - Ability to work across multiple outlets. 

Responsibility:The successful applicant whom will report directly to the Resort General Manager will be responsible for the day to day meal service periods including both lunch and dinner - Hospitality and service training for all Food and Beverage staff with assistance from both the Assistant Resort Manager and General Manager. 

Other Responsibilities include the following - 

End of Month Stock takes 

Input for new menu and product creation 

Operate and manage the POS system (Bepoz) 

Ensure both Lunch and Dinner service runs smoothly

Complete inventory and ordering where required 

Benefits: Accommodation to be provided 

Attractive Salary Package 

daily staff meal & beverage inclusive 

Some training provided 

Work in a 5 star property 

• Additional BenefitsAccommodation Provided
• Staff Meal
• Training Provided
• Staff Activities

Anantara Desaru Coast Resort & Villas

Job Description

Bartender

• Desaru, 82200 Bandar Penawar, Johor, Malaysia
• Full-time
• Company Location: Anantara Desaru Coast Resort & Villas

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

** Candidate with Mandarin Speaking proficiency will have added advantage to be shortlisted **

You are a bar professional which is in an artistic and creative role, and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the quality, creativity and variety of our beverage offerings. Your key duties and responsibilities are to serve the guests in accordance with our standards and quality in a gracious and courteous manner, to make sure that the bar is professionally set up at all times, and to process drink orders quickly and efficiently. You will be expected to take pride in all facets of service, quality, appearance, and cleanliness of yourself and your area of responsibility, and you must understand and adhere to the Beverage Department Standard Operating Procedures, and Beverage Manual.

• High School diploma

• Previous experience in Food & Beverage/Restaurant operations

• Passion for excellent service

• Excellent team player

• English speaking

LSE ATTRUS SDN. BHD.

• The company has two main businesses, one is Food & Beverage business with 5 outlets across JB at the moment, the other one is hotel (bed & breakfast concept) located in JB town called ‘Attrus Bed & Breakfast’.
• Tucked within the heart of Johor Bahru city center, 'ATTRUS by LSE' is a bed & breakfast hotel that offers chic environment. With its strategic location just 5 mins walk to CIQ & Singapore, our beds are of high quality, available at a very honest price.
• We're expanding and forming a chain of restaurants with few brands under our group's management.
• We emphasize on good and collaborative company culture; and we aim for consistent personal development in the career of all our crews, through annual salary increment as well as job promotion for top performers.

Interested candidates may WhatsApp your resume to 019-2757161 (Miss Estelle) for more info about this job opportunity and our brands.

Job Description

JOB HIGHLIGHTS

· Friendly and open-minded working environment

· Provide annual career advancement to lead bigger business segment of the company

· Access to regular one to one session with Director of the company to discuss your personal growth

· Salary is reviewed every 6 to 12 months

· Monthly performance incentive

· Monthly events

· Staff Meals Provided

· Company Annual Dinner

JOB DESCRIPTION

· MUST be able to speak and understand conversational Mandarin

· Maintaining quality of service in all our outlet.

· Resolve all potential service failure issues.

· Supervise shifts.

· Ensure compliance with sanitation and safety regulations.

· Dealing with staff dissatisfaction.

· Appraise staff performance and provide feedback to improve productivity.

· Respond efficiently and accurately to customer complaints.

· Recommend ways to reach a broader customer.

· Clearly know salary records and budget, evaluate financial situation.

· Responsible for the training of staff to ensure that employees have good professional knowledge, skills and good working attitude

· Continuously enhance restaurant performance through building sales, evaluating expenditures and pursuing cost-saving measures

· Manpower Planning for restaurant team and take charge of hiring, training, coaching and developing team members

· To undertake any other duties and responsibilities assigned by the management from time to time.

· Submit monthly paperwork to and requisite forms from respective departments.

Requirement

· Specialized in Food/Beverage/Restaurant Service

· Strong interest and passion in creating a great dining experience

· Result-oriented leaders who are pro-active and resourceful in enforcing and executing

· Effective time management and problem-solving skills when making decisions

· Willing and ready to listen and learn from others

· Good interpersonal skills when interacting with all levels of the crew

· Ability to interpret financial data (Profit & Loss) and proficiency in Microsoft Office applications

· Required to work on shifts, weekends and public holidays

· Preferably Restaurant Managers with experience specializing in Food/Beverage/Restaurant Service or equivalent

Other Benefits

· Miscellaneous allowances

· Parking

· Regular Working Hours

· Includes cash performance incentives on monthly basis, AL, MC, Public Holiday Double Pay, Contribution for EPF, SOCSO, EIS.

JSK Group Of Companies

Job Description

Due to the Group’s focus into the Hospitality & Tourism industry, JSK Mantanani Island Resort, which cater for, amongst other activities, accommodation, FMCG, F&B, beach recreational sports, diving, snorkeling, boat transfer, and other island resort centred activities, we are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our family.

Do visit us at www.jsk.my or www.jskmantananiresorts.my

Responsibilities:-

• Responsible to manage all F&B service, bar, and day-to-day operations within authorized guidelines and to Company established standards.
• Managers the all-day dining and bar outlets.
• Responsible to propose menus, F&B service-related purchases and continuously make necessary improvements.
• Responsible to create and enforce restaurant/bar policies, targets, and KPIs.
• Responsible to maintain positive customer relationships, processing complaints, and respond to customer needs.
• Responsible to establish targets, KPI’s, duty rosters, schedules, policies, and procedures.
• Responsible to comply with all food, beverage, health, and safety regulations
• Forecasting, planning, sourcing, and ordering supplies for the restaurant, as well as beverages for the bar.
• Hiring, training, and managing food and beverage service & bar staff.
• Keeping up to date with industry trends.

Requirements:-

• A certificate, diploma, or degree in Food & Beverage Management / Bar Management is a prerequisite.
• 5 years of experience in the hospitality/food & beverage/bar industry, emphasizing in service and bar management.
• Must be able to communicate (read and write) in Bahasa Malaysia and English. Knowledge of Mandarin is an added advantage.

JAPAS

JAPAS by Tokyo Michelin-starred Chef Jeff Ramsey is a Japanese tapas wonderland that exudes laid-back sophistication inspired from the quintessential Japanese Izakaya. The menu showcases Chef Ramsey's mastery of progressive Japanese cuisine where he gives rustic, traditional Izakaya fare a modern edge that reflects the vibrancy and fun JAPAS wants to share with their diners.

JAPAS menus are a melting pot of culture in small share plates and large format dishes which present each guest with his stories and expressions that can be enjoyed and appreciated on a personal level. JAPAS menus is sharing-style, believing that social interaction enhances the overall dining pleasure.

Apart from that, the creative helm of Tokyo-Michelin starred Chef Jeff Okada Ramsey brings forth: Kintsugi Kuala Lumpur - inspired by the centuries old Japanese craft of golden of joinery.

A thoughtful tribute to the philosophies of Kintsugi, this award winning modern kaiseki restaurant from Bangkok aims to deliver an elevated dining experience highlighting artistic expression, while acknowledging the value of tradition. Launching in Kuala Lumpur this December 2022.

In line with our expansion, we are looking for suitable candidate(s) to join us.

Job Description

Job Responsibilities:

• Assist in the hiring and training of new employees as well as the continuous training of existing staffs
• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
• To ensure personal hygiene, restaurant hygiene and safety standards are kept at all times
• Maintain high-quality food standards
• Oversee our kitchen staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products
• Maintain the inventory of all needed supplies
• Identify the methods that the restaurant can use to cut waste, decrease costs, and improve profits
• Manage the staffs' working schedule
• To assist the assistant manager or manager when required

Job Requirements:

• Applicant must possess a minimum of 2 years’ experience in a service related field
• Pleasant personality, good interpersonal skills and well groomed
• Can communicate well in English & Bahasa Malaysia
• Able to work on shifts, weekend and public holidays
• Applicant must be willing and able to work in The Gardens Mall, KL
• Applicant must be willing and able to work in a restaurant that serves alcohol

Package / Benefits:

• Basic salary of RM 3,500 – RM 4,000 (based on experience) + service points
• Insurance & medical coverage
• Uniform & training provided
• EPF & SOCSO contribution
• Working meals provided
• Annual leave
• Medical & hospitalization leave

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

POSITION SUMMARY

This position requires the individual to assist the Managers to manage the overall operation and leading by example to all junior staff. He/she will also be responsible for the sales target and monthly inventory count for the outlet.

KEY PERFORMANCE INDICATORS:

• Provide efficient and effective service of all menu items to the required standard of presentation.
• Ensure food and beverage intended for display in public areas is displayed neatly and attractively.
• Ensure workstations are set up in the correct manner with condiments being refreshed daily
• Assist with the set up and running of functions and other events as they may arise.

KEY AREAS OF RESPONSIBILITIES

Service

• Responsible for offering a friendly and efficient services to all guest
• Check on guests’ satisfaction, attend guests’ needs and complaints with proper follow
• Maintain cleanliness of workplace by performing clearing function
• Attend roll calls and take over
• Assist in setup and clear down of the front and back of house
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all operating equipment quality is maintained
• Ensure that all service and storage area are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of restaurant
• Always deal with the Guests in a polite, pleasant, and professional manner
• Report any complaints, incidents, or any other irregularities to the Management
• Maintain the correct uniform and ensure grooming standards of team members are in line with policy

Deliverables

• Ensure guest satisfaction and achieving daily targets
• Ensure each guest are given the CRC form
• Ensuring proper inventory being done
• Ensuring outlet achieves sales target

Way Modern Chinois

Way Modern Chinois is a classy, sensual avant-garde modern cuisine restaurant specializing in contemporary Chinese / Asian cuisine. A labour of love in many ways, Way Modern Chinois is the brainchild of avid foodies and Chinese food enthusiasts. In Mandarin, Way means “unique” or “one and only”.

The essence of Way is modern fine dining Chinese cuisine served with a subtle twist and sophistication. The entrance is a unique lift door which opens and transports the diner to a world of exquisite indulgence.

Job Description

Major Area of Job Responsibilities:

1. Responsible for the performance of the restaurant
2. Analyze and plan for the restaurant’s sales level and profitability
3. Organizing marketing activities such as promotional events and specials
4. Preparing of reports at the end of the shift and monthly administrative paperwork
5. Planning of roster and staffing levels
6. Recruiting, training and motivating staffs
7. To lead and maintain smooth running of daily restaurant business operations
8. To monitor and maintain food & beverage quality according to standard operating procedures
9. In charge of outlet stock/inventory control including ordering, receiving and maintenance of products
10. To handle customer complaints, feedback and any other unforeseen situations

Job Requirements:

• Applicant must possess at least a diploma in food & beverage or equivalent
• Applicant must possess a minimum of 5 years of F&B operations experience including 2 years in a managerial role.
• Excellent operational, administrative and interpersonal skills
• Confident, persistent, dedicated and able to work with minimal guidance
• Able to communicate in English & Bahasa Malaysia
• Able to work on shifts, weekend and public holidays
• Applicant must be willing and able to work in Damansara Heights
• Applicant must be willing to work in a restaurant that serves alcohol

Package / Benefits:

• Salary of RM 5,700 – RM 6,300 including service points (based on experience)
• Insurance & medical coverage
• Uniform & training provided
• EPF & SOCSO contribution
• Meal Allowance Provided
• Split Shift Allowance Provided
• Annual leave
• Medical & hospitalization leave

Acappella Suite Hotel Sdn Bhd

Job Description

Jon Description :

• Manage guest queries in a timely and efficient manner;
• Represent needs of the team;
• Be environmentally aware;
• Assist Food and Beverage management with training and development of team members;
• Assist other departments wherever necessary and maintain good working relationships;
• Communicate and delegate tasks to the team
• Supervise Food and Beverage Outlet operations, including events and conferences;
• Utilized check lists to ensure readiness, safety, maintenance and cleanliness of the outlets and work area;
• To ensure that all booked or reserved bookings are allocated for and anticipated with meal periods when busy;
• To ensure all assignments are carried out and brief the Manager on duty;
• Ensure high standard of service is provided and maintain at all times;
• Scheduling of monthly roster to ensure maximum staffing during peak periods;
• Malaysian Only

Resorts World Kijal

Job Description

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers' needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements:

• Culinary school diploma or degree in food service management or related field
• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

Ukay Banquet Sdn Bhd

Our company business activity is developing different types of Lifestyle event venue, banquet hall, meeting rooms & ballroom focusing in Klang Valley area.

Currently, our venue collections under our group of company has been running more than 6 location, as part of the business growth we are opening up an brand new multipurpose event venue and private villa in KL city,

Job Description

• Manage day-to-day F&B operations within guidelines and to the highest standards
• Lead F&B team by recruiting, training, attracting and appraising talented personnel
• Preserve excellent levels of internal and external customer service and identify customers’ needs and respond proactively to all of their concerns
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Establish targets, KPI’s, schedules, policies and procedures
• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
• Ensure that all key quality standards are maintained and report on management regarding sales results and productivity
• Manager will also be the department representative for Special Events, working each special event as the departmental duty manager
• Liaise with the Sales and Marketing team to collate and respond to all customer correspondence.

Job Requirement

• Diploma or Degree in Hotel Management or equivalent
• Minimum 5 years management experience in a similar capacity in a hotel
• Experience in operational departments of a hotel is an advantage
• Performance driven, assertive, self-motivator, hardworking, experienced and mature personality.
• Excellent business communication skills (verbal and written English)
• Strong leadership skills and customer focused

PEGACORN SDN BHD

SUBWAY brand is the world's largest submarine sandwich chain with more than 44,000 locations around the world. We've become the leading choice for people seeking quick, nutritious meals that the whole family can enjoy. From the beginning, Fred has had a clear vision for the future of the SUBWAY brand. As we continue to grow, we are guided by his passion for delighting customers by serving delicious, made-to-order sandwiches.

Job Description

Fuel Your Career as a Subway Outlet Manager! Are you an energetic leader with a passion for fresh, wholesome food and the energy to inspire your team? We're searching for talent who shares our commitment to healthy living and wants to lead a team dedicated to serving nutritious, energizing meals.

This position is open for multiple location as below:-

• Klang Valley
• Perak
• Kedah
• East Coast
• Johor
• Melaka
• Penang

Overview:

The Outlet Manager performs and directs overall store management. Responsible for inventory, money control systems, food safety, product preparation, cleanliness, safety and security of the restaurant. In charge of recruiting, training and supervises the staff training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives and may contact prospective customer to promote sales. Exceptional customer service and leadership quality is a major component of this position. 

Key Responsibilities:

• Plan and post staff work schedules
• Maintains business records as outlined in the SUBWAY Operations Manual
• Analyzes business records to increase sales
• Communicates changes of food preparations formulas, standards,
• Supports local and national marketing initiatives
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed
• Recruits, manage & rewards staff as needed
• Identifies and contacts prospective customers to promote sales. Plans special events and promotions
• Completes on coursework on the University of SUBWAY as directed

Qualifications & Requirements:

• Min Diploma qualification in any discipline
• For Outlet Manager role, min 2 years of relevant experience in QSR and in a supervisory role.
• Fresh graduates are welcome to apply and will be considered for the Manager in Training (MIT) position
• Computer knowledge in Microsoft Office
• Problem solving skills and result oriented 
• Able to multitask and thrive in a fast paced environment 
• Positive attitude and commitment to customer satisfaction
• Good communication skills and ability to deal with all levels of people
• Matured and shows good leadership skills
• Responsible, trustworthy and high integrity
• Willing to work on shift rotation, weekends and public holidays

ONE IFC HOTEL SDN BHD

The Company owns and developed the luxury hotel and residences located in the prestigious Kuala Lumpur Sentral Precinct (KL Sentral). The Hotel offers unrivalled dimension of luxury, sophistication and personalized service.

The Company also owns and operates the Japanese Restaurant, "Sushi Taka, Tenshin & Ushi" in that hotel, serving a traditional multi-course Fine Dining highlighting authentic Japanese Culinary skills and the first and only restaurant that serves Ozaki Beef in Malaysia.

Job Description

Our restaurant is a high-end Japanese Omakase Restaurant, and we are looking for a manager who has experience in managing a Japanese Omakase Restaurant.

Job Description

• Responsible for all operations of the Japanese restaurant and the delivery of the highest standard of food quality.
• Ensures all food in the Japanese restaurant, whether cooked or uncooked is consistent in terms of quality, taste, and presentation. 
• Ensures preparation of food and beverage produces superior meals within budget parameters, which will result in a profitable food operation.
• Supervises and coordinates the work of Japanese chefs, and other kitchen associates.
• To be familiar with competitive operations with regard to pricing, quality, and merchandising.
• Responsible for the management and achievement of profit for all food and beverage operations in the restaurants.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  
• Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.  

Requirements:

• Good command of English and a good communicator. Japanese speaker would be an advantage.
• At least 3 years of F&B experience in 5-Star hotel at supervisory level, and experience as general manager at a starred Japanese restaurant.
• Good working knowledge and understanding of beverages, F&B operation, and management.
• Must have the ability and motivation to create and establish effective standards for all beverage services and presentation
• Must be a good trainer with good training skills and leadership with a pro-active and positive attitude to work and demonstrate flexibility
• Minimum Diploma graduate, preferred completed technical education in Hospitality or Culinary School or equivalent combination of education and work experience.

Feast D Sdn Bhd

Restaurant BarKar, where the name pays homage to the Malay word 'Bakar,' meaning flame. We’ve seamlessly blended the vibrant atmosphere of a BAR with the essence of 'Bakar,' creating an unforgettable dining experience that centers around the art of raw fire cooking, prominently showcased at our bar counter seats. At Bar.Kar, the lively atmosphere sets the stage for a fantastic dining experience. Watch our skilled chefs at the wood-burning station, infusing each dish with passion. Our concept revives community cooking with rough wood and charcoal open-flame dining, a nod to tradition.

Job Description

• Ensure a clean, smart appearance at all times.
• A clear understanding of the company handbook and the regulations stated within.
• Train, supervise, and control the work immediately.
• Observe the working attitude of each colleague.
• Strives to develop self-esteem which results in a friendly, relaxed attitude with guests.
• Be attentive at all times to guests’ wants and wishes to increase sales by promoting repeat business.
• Good understanding of people and genuine interest in food and beverage.
• Sound knowledge of menu contents.
• Able to bring forward the problem or complaint received to his/her Restaurant or Assistant Restaurant Manager.
• Capable of handling mishaps, e.g. spilling of water, wine, or food; and reports to the management anything he/she cannot handle alone.
• Work closed and updates necessary events or information daily menu items not available and explaining.
• Make sure food and beverages are ready at the appropriate time.
• Constant standard of performance whether the operation is busy or not.
• Work as a team and offer help when needed.
• Should be able to handle all telephone calls and reservations and work closed with hostess
• Receive and seat the guests courteously.
• Takes orders.
• Engage in suggestive selling.
• Serve the food and beverages ordered by the guests to the correct service standards.
• Clear tables and reset the equipment as necessary.
• Present the bill to the guest.
• Thorough knowledge of the establishment’s facilities and personnel involved.
• Check mise-en-place before service and maintain good and clean condition.
• Check table menus for their cleanliness.
• Practice necessary sanitation measures in food and beverage handling.
• Acquaint yourself with all electrical and mechanical equipment and also observe all safety precautions whilst using such equipment.
• Ensure all equipment in the outlet is used in such a manner as to prevent damage and prolong its usage.
• Ensure the stocking and clearing of stations is adhered to strictly.
• Adhere to the tipping procedure used.
• Adhere to all rules and regulations set by the management while on duty.
• Ensure that the completed Daily Sales reports are sent every night to the management 
• To ensure that at the end of the service, his/her area of responsibility is left clean and tidy; and that doors are locked and energy sources are off if applicable.
• You may also be required to perform or assigned other duties or responsibilities by the management from time to time that are not stated in this descriptions

SKILLS AND ATTITUDE REQUIRED:

• Excellent Product and service knowledge of Food and Beverage.
• Good interpersonal skills greet with a smile with colleagues or guests at any time or place.
• A great team player.
• Good leadership skills. Always lead by example.
• Computer literacy will be an added advantage.  
• At least 3 years experience in restaurant service with 2 years in a supervisor or captain position.
• Preferably with a minimum of Hospitality Diploma qualifications from a recognized institution.
• Understand occupational Health and Safety standards.

LIMITS OF AUTHORITY

• In the absence of the Restaurant Manager, he or she is the person in charge of the restaurant and authorized to signatory for any requisition and internal transfer of Food and Beverages products and guest supplies
• In any circumstances of the guest complaint, he or she is empowered to resolve and offer resolutions to guests, limit offering a redone, rebate, or compensation for error.
• Daily Sales Report and cashiering, voiding with a valid explanation

YI JIANG GE HOTPOT SDN. BHD.

"At Yi Jiang Ge HotPot, we prioritize your experience. Through constant study and improvement, we maintain our commitment to quality, fresh ingredients, and innovative recipes. Our personalized service aims to deliver the best taste and experience for all. We take pride in meticulous ingredient selection, ensuring delightful and healthy dishes. Our team explores creative culinary delights. Our friendly and professional service team guarantees a comfortable dining atmosphere. Customization options cater to your unique tastes. Thank you for choosing Yi Jiang Ge HotPot, where every visit is an unforgettable culinary journey."

Job Description

• Opportunities for career growth and skills development
• Potential for Bonus/Salary Increment (Based on performance)
• Positive Working Environment

Job responsibilities - Operation Manager :

1. Manages day-to-day restaurant operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.
2. Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.
3. Plan and work to budgets, maximize profits and achieve sales targets set by the Management.
4. Lead F&B team by attracting, recruiting, training, creating work schedules and appraising talented personnel.
5. Provide guidance and coaching to ensure consistent performance and growth within the team.
6. To lead, mentor and motivate a team of supervisors and staff, fostering a positive work culture, teamwork, and exceptional service delivery.
7. Review sales vs target and staff performance.
8. Establish and maintain positive and productive relationships with food court tenants/vendors.
9. Address tenant concerns and facilitate communication between tenants and management.
10. Ensure the food court complies with all health and safety regulations and food handling guidelines.
11. Handle customer complaints and resolve issues in a timely and satisfactory manner.
12. Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency
13. Handle disciplinary issues, conducting annual review and confirmation of staff.
14. Constantly review, evaluate operations/procedures and suggest improvements to the management.
15. Report on management regarding sales results and productivity.
16. 
    

Requirements :

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma in Marketing or equivalent.
• Required language(s): English, Mandarin (an added advantage).
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Must possess own transport.
• Strong leadership skills and the ability to lead and inspire a diverse team.
• Strong analytical skills; Good in problem solving.
• Excellent communication, interpersonal, and negotiation skills.
• Must have positive working attitude, willing to take up responsibilities.
• Familiarity with food safety regulations, health standards, and hygiene practices.
• In-depth knowledge of restaurant operations, quality standards, and customer service principles.
• Knowledge in cost management will be an added advantage.
• Able to work independently.
• This position is also open for the Senior Role as Senior Operation Manager
• Reporting to Managing Director.

Benefits :

• EPF
• Socso
• EIS
• PCB
• Paid Leave
• Year-end Bonus
• Transportation Allowance

Ormond Group

Job Description

What Will You Do?

We view ourselves as a scrappy start-up and as a vital member of the team, you will be expected to roll up your sleeves and get stuck in the day-to-day operations. Broadly, responsibilities as part of this role include:

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
• Constantly review the product range to ensure that all key quality standards are maintained
• The Manager will also be the department representative for Special Events, working each special event as the departmental duty manager
• Liaise with the Sales and Marketing team and Food and Beverage Head to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate
• Report on management regarding sales results and productivity
• Consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers
• 
  

Who Must You Be?

You ideally have a background in food and beverage operations and take pride in being an integral part of a lean, results-driven team. Other attitude, behaviours, skills, and values that would make you a successful candidate are:

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software (POS)
• Ability to spot and resolve problems efficiently
• A high standard of spoken and written English;
• Enthusiastic and confident; excellent communication
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field
• To be based at HQ and at the hotels.

Benefits:

Medical: Unlimited staff only

Hospitalization : RM75,000 cover spouse and child.

PLATINUM VICTORY PROPERTY SDN BHD

Established Since 1997, Platinum Victory Has Been Building Homes That Combine Both Quality And Affordability So That The Victory Of Owning A Home Can Be Achieved. As One Of The Developers Who Has Played A Major Role In The Blossoming Of The Setapak Area To The Vibrant Township It Now Is Today, We Have Managed To Build A Reputable Track Record And Invaluable Trust Among Property Buyers. Our Developments Are Complemented With Excellent After-Sales Service, Ensuring That Your Home Ownership Experience Is Truly A Magical One.

Platinum Victory embarked on a distinct project within the Kuala Lumpur Golden Triangle at Jalan Sultan Ismail called The Face Suites, Platinum Victory’s first luxury residential and commercial development. It debuts with a flagship of all-suite hotel conveniently located in the vicinity of The Golden Triangle and within walking distance to the iconic Petronas Twin Towers and KL Tower as well as the shopping and entertainment district such as Suria KLCC and Pavilion Kuala Lumpur.

Job Description

The Restaurant and Bar Manager is responsible for managing and overseeing the daily operations of the restaurant and bar. This includes managing staff, maintaining inventory, building good rapport with customers and ensuring compliance with all health and safety regulations, as well as company policies and procedures.

1)            Develops and implements marketing strategies to promote the restaurant and bar, to increase customer traffic.

2)            Regularly come out with new promotional beverages (cocktail and mocktail).

3)            Plans and implements periodic promotions or events to attract customers.

4)            Stays updated on industry trends and product knowledge.

5)            Engages and liaises with outsource DJs or bands for periodic performance at the restaurant and bar.

6)            Works with Finance Department on periodic or ad hoc entertainment licenses.

7)            Hires, schedules, trains, motivates and monitors performance of all service staff.

8)            Ensures all staff comply with company policies and procedures, health and safety regulations.

9)            Works well with Chef on food quality and food promotions.

10)       Develops and maintains good relationships with customers, suppliers and vendors.

11)       Ensures all equipment is in good working condition and schedules routine service, maintenance and repair.

12)       Prepares daily, weekly and monthly reports (covers, revenues, average checks, inventory, breakages and etc).

Job Requirements

1)            Minimum Diploma in Hospitality Management, Food & Beverage Services or any related field.

2)            At least 5 years of experience in restaurant and bar management role.

3)            Customer and goal oriented, independent and a team player.

4)            Good knowledge of various beverages, including wine, liquor, liqueur, cocktail, mocktail and etc.

5)            Ability to work in a fast-paced environment and multitasking.

6)            Familiar with Point of Sales and computer literate.

7)            Must be able to work long hours, on weekend and public holidays when necessary.

THE WEMBLEY - A ST GILES HOTEL (Salient Glory City S/B)

Job Description

1. To serve food and beverage to guest according to standard set.
2. To handle guest enquiries in a courteous and efficient manner
3. To provided a courteous and professional service at all time.
4. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.
5. To be fully responsible for the se-up of the outlet or function room as per the standard and requirement.
6. To coordinate with the kitchen prior to dishing out of food.
7. To check on all the back lanes set-up and cleanliness.
8. To check that after each meal period or function, all outlet or function room area is cleared of equipment.
9. Handling customer complain and referring the issue to Manager to resolving the un-satisfaction complained.

St. Giles Southkey Johor Bahru

Job Description

• Assists the F&B Manager / Assistant Manager to maintain hotel’s standards, leads, supervises and motivates his/her staff in all aspects of service to the highest professional standards with care and attention to detail and in accordance to the standard operating procedures established by the Food & Beverage Manager.
• Assists the Managers to manage and organize all aspects of sanitation, maintenance, decoration, work and adequate stock levels.
• Communicates with guests and shares feedback with outlet .
• Managers to ensure high levels of food and service quality and guest satisfaction are maintained at all times.
• Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

St. Giles Southkey Johor Bahru

Job Description

• Assists the F&B Manager / Assistant Manager to maintain hotel’s standards, leads, supervises and motivates his/her staff in all aspects of service to the highest professional standards with care and attention to detail and in accordance to the standard operating procedures established by the Food & Beverage Manager.
• Assists the Managers to manage and organize all aspects of sanitation, maintenance, decoration, work and adequate stock levels. Communicates with guests and shares feedback with outlet .
• Managers to ensure high levels of food and service quality and guest satisfaction are maintained at all times.

Job Type: Full-time

Salary: From RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Parental leave

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Food service: 1 year (Required)
• F&B Management: 1 year (Required)

License/Certification:

• Food Handling (Preferred)

TEA GARDEN MANAGEMENT SDN. BHD.

'Great Taste with Story'

Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients.

We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved.

Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia.

Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.

 ‘有故事的好味道’

2005年古文茶诞生。古文茶用心传承记忆中的好味道，致力让世界各地的人都能品尝到马来西亚道地风味。我们每道菜肴的构思都独具匠心，精选新鲜上等的食材，烹调正宗的佳肴。

美食凝聚人心。马来西亚美食跨越了种族和语言的界限，让多元风味和谐相融。每一道菜肴的故事，都蕴藏着旧日情怀，是食客们的心灵美食。

创始人陈则光先生，曾从业于海鲜中餐厅和传统咖啡店，近40年的历练积累了宝贵的经验，如今成为了公司的掌舵人。行政总厨叶徳平先生，在马来西亚、新加坡、瑞士和纽西兰都拥有丰富的餐饮经验，经过近50年的千锤百炼，造就了精湛的厨艺。他们始终坚持采用真材实料烹调正宗马来西亚风味，一切从“心”出发，让顾客品尝最美味的马来西亚美食。

我们敬业乐业的管理团队，专心一志推广马来西亚美食，持续于本地和海外扩张连锁业务，为食客带来优质的味蕾享受。

Job Description

Job Description:

• To ensure cost-effectiveness in achieving budget and growth targets.
• Manage sales targets, including the monitoring and execution of marketing programs.
• Monitor and control the operational expenses and budgets.
• Ensure all team members comply with the Company's Operating policies and procedures.
• Ensure execution of Quality, Service and Cleanliness standards in all departments; including the monitoring of food product quality, and completing all necessary departmental reports.
• Comply with the food safety procedures according to Company health/sanitation regulations/ policies, including the execution of corrective actions when required.
• Identify customer needs and respond proactively to all their concerns.
• Ensure correct procedures for the control of cash, property, product and equipment.
• Ensure compliance with company procedures and standards on maintenance requirements. Reports and follows up on preventive maintenance plans and activities.

Qualifications & Experience:

• At least 3 years of managerial experience in the areas of operations field
• Working experience in high-volume, fast-paced, results-oriented restaurant environments, multi-unit management experience desired
• Willing to work on Public Holiday, Shifts and Weekend

Skills:

• Strong problem-solving skills.
• Strong leadership, organizational and interpersonal skills.
• Strong knowledge and understanding of restaurant operations (proven ability to perform all restaurant job functions)
• Ability to train, develop and motivate a team to a common set of goals.
• Assumes full responsibility for ensuring that multiple units operate in a manner that provides consistent day–to–day operations and guest satisfaction.
• Ability to recruit, interview and hire teams of employees and managers to achieve organizational goals

Working Location:

1. Johor Baru Outlets
2. Kuala Lumpur Outlets

SUPER STEAMBOAT RESTAURANT SDN. BHD.

Job Description

Job Description

1. Supervising and Coordinating the day to day operations of the restaurant ensuring smooth and efficient workflow.
2. Hiring, training and managing staff members including cooks, servers and kitchen assistants
3. Developing and implementing operational policies and procedures to ensure high quality service and customer satisfaction
4. Monitoring food quality and presentation, make sure all ingredients meet the restaurant standards
5. Managing inventory, ordering supplies and controlling costs to maintain profitability
6. Handling customer complaints and resolving any issues that may arise during service
7. Monitoring and maintaining a clean and safe dining environment with health and safety regulations
8. implementing marketing strategies to attract new customers and retain existing ones
9. conducting performance evaluations providing feedback and taking appropriate actions to improve staff performance
10. keeping up with industry trends and competitor activity to stay ahead in market

Requirement

1. Minimum of 3 years of experience in restaurant management.
2. Education Requirement Degree or Diploma in any discpline.
3. Strong leadership skills with proven ability build and manage successful team
4. exceptional knowledge of food and ingredients operations including inventory management and cost control
5. Good technical or SOP knowledge
6. Strong leadership skills with passion for fostering a positive team environment results oriented a problem solver
7. Responsible and maintain positive attitude with high level of energy at all time
8. Demonstrated ability to create and maintain positive relationship with customers, staff and suppliers
9. Exceptional communication skills both written and verbal

Chili's Grill & Bar T.A.S Leisure Sdn. Bhd.

History

Established 29 years, a leading and reputable casual dining chain is seeking suitable candidates for the under-mentioned position.

For over 35 years now (or over 1/3 of a century!) Chili’s® has been welcoming guests with our sizzling personality and serving up a good time, every time with incredible appetizers and entrées, thirst-quenching drinks, and decadent desserts. Along the way, we fed a bunch of folks, hosted a ton of parties, and had a lot of laughs.

Today, Chili's has more than 1,500 restaurants in 31 countries around the world. In Malaysia, the company currently has eleven Chili’s outlets in Klang Valley and one in Penang. Our first restaurant was opened in June 1994 in the affluent area of Bangsar in its Bangsar Shopping Centre, followed by Suria KLCC in Kuala Lumpur’s City Centre, Mid Valley Mega Mall, 1 Utama, Subang Empire Shopping Gallery, Citta Mall, Paradigm Mall, Jaya Mall, Sunway Putra Mall, Sunway Velocity Mall, Sunway Pyramid, Setia City Mall and the most recent is in the newly built Sunway Carnival Mall in Penang.

A lot has changed since our early days in Dallas, Texas as a hamburger joint serving burgers in a basket and bowls of spicy “Texas Red Chili”. But we’re still hungry to bring you the big, bold flavors of our original down-home, Southwestern-inspired brand. So you can still enjoy the mouthwatering burgers, ice-cold beer, and margaritas that made us famous. Or you can sink your teeth into even more great Southwestern favorites like our Beef Ribs, Sizzling Fajitas, and Fire-Grilled Steaks. Of course, along with outstanding food, we’re still cooking up a whole lot of fun too.

That’s why after all this time you’ll find that Chili’s is still “Like No Place Else®”

For more information about our company, kindly visit www.chilis.com.my

Job Description

• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.
• Required language(s): Bahasa Malaysia, English
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Have good interpersonal and communication skills, Have a strong leadership qualities, Able to work under pressure
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.

Golden Screen Cinemas Sdn Bhd

Golden Screen Cinemas Sdn. Bhd. (GSC), Malaysia’s largest cinema exhibitor, is a wholly-owned subsidiary of the PPB Group (a member of the Kuok Group).

In Malaysia, GSC has 482 screens across 52 locations in Malaysia and over 111 screens in 18 locations in Vietnam through a partnership with Galaxy Studio, which combined brings its footprint to a total of 593 screens in 70 locations across both countries.

Aspiring to deliver enriching cinema experiences, GSC features state-of-the-art cinematic technologies including ScreenX, 4DX, Dolby Atmos, D-BOX motion seats, and much more. It also holds the record for owning the largest multiplex in Southeast Asia, which is also the only cinema in the region to be equipped with an Onyx 3D Cinema LED Screen. Moreover, GSC also owns a boutique cinema experience unlike any other in Malaysia; delivering true cinematic luxury at its finest at Aurum Theatre with opulent seats, continental dining, and bespoke service.

Beyond the movies, GSC has also expanded into merchandising with the opening of its very own e-commerce platform, Keepsake, where customers can order and have their products delivered directly to their doorstep. Also available as a physical brick-and-mortar store in Aurum Theatre at The Gardens Mall, Keepsake offers a wide selection of movie merchandise, collectibles, and other branded products including toys, accessories, and apparel.

To discover more about GSC, please visit www.gsc.com.my

Job Description

Join the largest cinema exhibitor and leading film distributor in Malaysia!

The Manager, F&B will be responsible for the short and long term planning of the food and beverage operations in line with the company’s vision; and manages the front and back of house operations to achieve customer satisfaction and quality service while meeting or exceeding financial goals. The role involves managing and achieving of profit and quality for all F&B business portfolio in GSC.

 Key Responsibilities:

• Develop and implement strategic business plans that stay current with the market trends to meet ever-changing customer needs and ensure competitive edge in the market
• Develop sales and net profitability plans and direct successful implementation across all F&B Outlets
• Develop active marketing and branding plans for the F&B operations
• Uphold the quality and consistency of food and beverages served in all F&B Outlets, customer service standard and introduce new products that generate increased revenue  
• Recruit, train and lead strong and qualified team to achieve sales and profit targets of all F&B Outlets
• Develop plans and identify opportunities for future expansion of F&B operations

Required Knowledge, Skills & Experiences: -

• Minimum 10 years’ experience in a large-scale restaurant operation, including 5 years of leadership role in F&B industry.
• The candidate should possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Familiar with managing multiple F&B outlets
• Proven track record of success in sales development and contribution towards the profitability and growth of Company
• Experience in setting up new F&B outlet is an advantage
• Excellent people management and strong leadership skills
• Good business acumen, ability to demonstrate applied business knowledge
• Strong negotiation skills and decision-making abilities
• Able to showcase enthusiasm in the role and is results oriented

Unique s steamboat

Founded in 2022, Unique S Steamboat 天下無雙火鍋 is a renowned establishment that brings the authentic tradition of Sichuan & Hunan style hotpot to life while incorporating the essence of other regional hot pot styles. Since our inception, we have been unwavering in our commitment to ensuring the utmost customer satisfaction by delivering unparalleled service and the finest quality of food, as well as delivering astonishing VIP rooms with karaoke. Job Description 

Job Description

Job Description

• Team Leadership: Manage and lead the restaurant staff, including servers, kitchen staff, and support personnel. Provide training, coaching, and support to ensure a high level of service and customer satisfaction.
• Customer Service: Oversee daily operations to ensure a superior dining experience for our guests. Address customer complaints and concerns promptly and professionally.
• Budget Management: Monitor and manage restaurant expenses, including food and beverage costs, labor, and other operational costs. Implement cost control measures to maximize profitability.
• Menu Development: Collaborate with the culinary team to create and update menus that meet the restaurant's standards and customer preferences.
• Quality Control: Maintain high standards of food quality, cleanliness, and sanitation. Ensure compliance with health and safety regulations.
• Inventory Management: Manage inventory levels, ordering, and storage of food and supplies. Minimize waste and optimize inventory turnover.
• Staff Scheduling: Create and manage staff schedules to ensure adequate coverage while controlling labor costs.
• Marketing and Promotion: Contribute to marketing strategies and promotional activities to attract and retain customers.
• Observation: Constantly review, evaluate operation/procedures and suggest improvement

Requirement 

• Proven experience as a Restaurant Manager or similar role.
• Strong leadership and communication skills.
• Knowledge of food and beverage industry trends.
• Understanding of financial aspects of restaurant management.
• Flexible with language
• Proficiency in social media marketing to promote the restaurant and engage with customers.

What We Offer

• Commission 10-20% on net profit 
• Stay, Food & Uniform are provided 
• Grab fees/other transportation fees can be claimed
• EPF, SOCSO and etc will be provided as usual 

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

1.    POSITION SUMMARY

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

2.    KEY PERFORMANCE INDICATORS:

• Responsible for guiding the hostess and waiter in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the outlet.

3.    KEY AREAS OF RESPONSIBILITIES

• Knowledgeable of all the standard operating procedures in the outlet.
• Capable of implementing consistently in shift all the service standards established for the outlet.
• Assists and assigns the mise-en-place at the prescribed hours.
• Checks at the start of the shift that all supplies in the station are complete.
• Checks from time to time the availability of seats, greets guests and seats guests.
• Recognizes quality product and presentation, in food and drinks.
• Knowledgeable of the outlet’s menu and drinks, its standard quantity, presentation and Preparation
• Presents menu, t.akes order, offers suggestions and promotes the specialties.
• Assists the service associates in the service of food and drinks.
• Visits the guests in the tables occupied, to confirm guest satisfaction.
• Handles guest complains professionally and satisfactorily.
• Checks the accuracy of the guest’s check before it is presented to the guest.
• Coordinates with the Hostess and assigns tables for guests with table reservation.
• Knowledgeable in bar tendering and wine service.
• Capable of operating all the equipment in the outlet.
• Implements the “clean as you go policy “and complying with cleaning schedule established.
• Capable of performing cashiering responsibilities, including the operation of cash register.

4.    CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

5.    GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards. 

6.    EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

7.    Working Conditions & Physical Effort

• Work is normally performed in a typical restaurant outlet work environment.
• Required to work retail operation hours according to scheduled shift.

Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Hong Kong, Macau and New Zealand. Operating more than 380 stores, a number which continues to grow, the group represents international brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Michael Kors, Tumi, Bath & Body Works and Victoria’s Secret, as well as original and innovative retail concepts including Luxury Fashion, Swiss Watch Gallery, The Flying Emporium and Vie Beaute.

Creating world-class retail environments that offer compelling and luxurious shopping experiences is Valiram's hallmark, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The company is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

Job Description

POSITION SUMMARY

• Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

KEY PERFORMANCE INDICATORS :

• Take beverage orders from servers or directly from guests or patrons
• Mix ingredients, for instance; soda, sugar, bitters or fruit juice
• Collect cash for beverages or drinks served and record sales
• Maintain record and control of bar stock and arrange supplies
• Mix drinks, water and other components to get ready cocktails and other drinks
• Clean glasses and additional utensilsSanitize ice tanks, coolers, and other bar tools
• Serve beverages and food
• Order bar supplies
• Place bottled merchandise and glasses to make a smart display
• Clean bar area and wash glassware
• Replace drink tanks as they are finished
• Serve snacks to patrons seated at the bar
• Slice and pit fruit for garnishing drinks

KEY AREAS OF RESPONSIBILITIES

CUSTOMER SERVICE

• To provide exemplary customer services by greeting and acknowledging every customer.
• To ensure customers’ complaints and requests are communicated to management.
• Uphold the company’s image as a prestigious and luxurious brand at all times.
• To always thank the guest when leaving the outlet.

GROOMING

• To be presentable and well groomed at all times
• To abide to the Dress Code standards.  

EMPLOYEE RELATIONSHIP

• Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all guests, clients, heads of department and employees.

PLATINUM VICTORY RESORTS SDN BHD

The Platinum Victory Group of Companies is in the business of property development, leasing, and hospitality with current developing projects in Taman Melati, Danau Kota, Sentul and the Golden Triangle of Kuala Lumpur in Jalan Sultan Ismail.

Platinum Victory embarked on a distinct project within the Kuala Lumpur Golden Triangle at Jalan Sultan Ismail called The Face Suites, Platinum Victory’s first luxury residential and commercial development. It debuts with a flagship of all-suite hotel conveniently located in the vicinity of The Golden Triangle and within walking distance to the iconic Petronas Twin Towers and KL Tower as well as the shopping and entertainment district such as Suria KLCC and Pavilion Kuala Lumpur.

Modern and spacious suites with the comfort of a home overlooking the stunning view of the Kuala Lumpur city skyline. The hotel offers One Bedroom and Two Bedroom Suites ranging from 83 sqm to 138 sqm, an infinity pool and a rooftop bar at the Sky Deck located at Level 51

THE FACE Style is the second tower which consists of 5-star hotel rooms, One Bedroom, Two Bedroom and Three Bedroom Suites ranging from 42sqm to 151sqm. THE FACE Style is scheduled to open in December 2022.

The two hotels are now being managed by THE FACE HOTELS & RESORTS SDN BHD, a hotel management operator headed by a group of seasoned hoteliers, THE FACE Hospitality.

Job Description

The Restaurant and Bar Manager is responsible for managing and overseeing the daily operations of the restaurant and bar. This includes managing staff, maintaining inventory, building good rapport with customers and ensuring compliance with all health and safety regulations, as well as company policies and procedures.

1. Develops and implements marketing strategies to promote the restaurant and bar, to increase customer traffic.
2. Regularly come out with new promotional beverages (cocktail and mocktail).
3. Plans and implements periodic promotions or events to attract customers.
4. Stays updated on industry trends and product knowledge.
5. Engages and liaises with outsource DJs or bands for periodic performance at the restaurant and bar.
6. Works with Finance Department on periodic or ad hoc entertainment licenses.
7. Hires, schedules, trains, motivates and monitors performance of all service staff.
8. Ensures all staff comply with company policies and procedures, health and safety regulations.
9. Works well with Chef on food quality and food promotions.
10. Develops and maintains good relationships with customers, suppliers and vendors.
11. Ensures all equipment is in good working condition and schedules routine service, maintenance and repair.
12. Prepares daily, weekly and monthly reports (covers, revenues, average checks, inventory, breakages and etc).

Job Requirements

1. Minimum Diploma in Hospitality Management, Food & Beverage Services or any related field.
2. At least 5 years of experience in restaurant and bar management role.
3. Customer and goal oriented, independent and a team player.
4. Good knowledge of various beverages, including wine, liquor, liqueur, cocktail, mocktail and etc.
5. Ability to work in a fast-paced environment and multitasking.
6. Familiar with Point of Sales and computer literate.
7. Must be able to work long hours, on weekend and public holidays when necessary.

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES

Job Description

Bartenders will be responsible to prepare and serve drinks to customers. able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the bar or lounge.

Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

• Interact with customers, take orders for drinks and snacks.
• Plan and present bar menu.
• Serve snacks and drinks to the customer.
• Check identification of the guest to make sure they meet the authorities' requirements for purchase of alcohol and tobacco products.
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
• Prepare alcohol or non-alcohol beverages.
• Service Wine and Beer to guests.
• Arrange bottles and glasses to make attractive displays.
• Assess customers’ needs and preferences and make recommendations.
• Ability to Sell or influence others for up selling and suggestive selling.
• Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
• Serve customers in a friendly and helpful manner.
• Keep the bar counter and work area neat and clean at all times.
• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions.
• Clean up after customers and clean work area.
• Clear ashtrays as and when required.
• Wash glassware and utensils after each use.
• Maintain liquor inventory and consumption.
• Collect payment for drinks served and balance all receipts.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests. 
• Stay guest focused and nurture an excellent guest experience.
• Comply with all food and beverage regulations.

Qualifications

• Candidate must possess at least a Degree/Diploma in Hotel Management or related disciplines.
• Previous experience as Bartender preferred.
• Pleasant appearance, well-groomed and maintain highest standard of cleanliness.
• Good interpersonal and communication skills.
• Ability to communicate with the guests and anticipate their needs.
• Have an enthusiastic and positive personality.
• Profound knowledge of customer service and of all beverage products and services.
• Ability to work well under pressure in a fast-paced environment.

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES

Job Description

As a Bar Assistant you will ensure that all guests are served to the company standard in the Bar or Lounge areas. Ensure that the highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. 

Additionally, you will serve and explain drinks, cocktails and coffees to guests including ingredients and discussing any allergy information. Take and deliver accurate drink orders to guest as per the hotel standards.

• Welcome and acknowledge all guests according to hotel standards in a timely, friendly and efficient manner.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Taking beverage orders and serving them to guests on a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with authorities' regulations.
• Always respond to guest requests in a timely, friendly and efficient manner.
• Mix and garnish beverages according to recipe and portion control standards.
• Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
• Good knowledge of wine selection, wine service and beer service.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Establish rapport with guests to build loyal and satisfied customers.
• Ensure knowledge of menu and restaurant promotions and any special offers.
• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Able to up-sell all promotion available in the outlet.
• Ensure serving station is well-stocked at all times.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
• Be responsible for billing/credit card/payment and collecting feedback from the guest.
• Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
• Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist. 
• Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
• Always take responsibility for ensuring a positive guest experience.
• Take ownership of guest request and follow up guest’s incidences.
• Attend daily briefings from management who will explain any special requirements for service.
• To ensure a very good relationship between the Bar, other F&B outlet, Kitchen, housekeeping & Front of the House. 
• Assist in carrying out scheduled inventories of products and operating equipment.

 Qualifications

• 
  
• Candidate must possess at least a Degree/Diploma in Hotel Management or related disciplines.
• Previous experience as Bar Assistant/Bartender in a full service hotel preferred. Fresh graduates are welcomed to apply.
• Have sound knowledge of spirits, beers, wine, cocktails and coffee.
• Pleasant appearance, well-groomed and maintain highest standard of cleanliness.
• Good interpersonal and communication skills.
• Ability to communicate with the guests and anticipate their needs.
• Be courteous, professional and provide efficient service.
• Profound knowledge of customer service and of all beverage products and services.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work longer hours as per business demand.

SHF Services (M) Sdn Bhd

Job Description

Location Available :

• Kuala Lumpur
• Selangor
• Penang
• Johor

Job Responsibilities :

• Assisting the head chef in the day-to-day operation
• Takes care of daily food preparation and duties assigned by the manager to meet the standard and the quality set by the management
• Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.
• Able to estimate the daily production needs and check the quality of raw and cooked food products to ensure that standards are met.
• Full awareness of all menu items, their recipes, methods of production, and presentation standards.
• Personally responsible for hygiene, safety, and correct use of equipment and utensils

Responsibilities :

• Participates in the training of staff
• Supervise and schedule food and beverage staff
• Ensure customer satisfaction
• Resolve customer complaints, as well as internal conflict among staff
• Order and maintain inventory control costs
• Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from the kitchen to the customer table

Required Skill(s): MANAGING, FOOD PREPARATION

Belmond

BELMOND INTERNATIONAL SDN. BHD

GENERAL MERCHANT INVESTMENT HOLDING

Often, service business is confused with merchandise business. A service business is ultimately a service, such as car wash and saloon provided to a customer at a certain price without a merchandise, whereas a merchandise business is the one where a merchandize (or product) is offered in exchange for money with an aim to make profit. Merchandising is the lifeline of the country’s economy.

Job Description

As a Restaurant Manager at Eastern & Oriental Express, A Belmond Train, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you’ll deliver culinary excellence by showcasing local flavours and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary responsibilities include:

• Responsible for overseeing all aspects of the restaurant's day-to-day operations, maintaining the highest standards of service, and creating a luxurious and enjoyable experience for our guests.
• You are expected to demonstrate a commitment to excellence by creating a seamless, personalised, and unforgettable experience for guests, one that goes beyond meeting their basic needs to fulfil their desires for comfort, indulgence, and exclusivity. It requires a dedication to maintaining high standards, building strong relationships with your team and a relentless pursuit of perfection in all aspects of our service.
• Provide excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
• Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met.
• Effectively lead the restaurant team.
• Manage the service team by ensuring the smooth running of service and that duties are carried out in a professional and timeous manner.
• To oversee and control scheduling, to ensure adequate coverage according to the business levels.
• Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service.
• To be fully conversant with all services, food and beverage items and to have a broader knowledge of the areas in which we operate and the Company portfolio.

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date.

Eastern & oriental express: a living legend

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.

Everything about our train is extraordinary – and we want you to be, too.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH Family

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements:

• 3 – 4 years relevant experience within a similar role.
• Proven leadership ability and experience in managing and coordinating different teams.
• Previous experience in a similar role – advantageous.
• Experience within the luxury hospitality industry – advantageous.
• Demonstrated ability to be innovative and creative.
• Extensive knowledge and exposure to the luxury travel sector – both locally and internationally.
• Relevant qualifications in hospitality management, tourism, or business studies.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.

Benefits:

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and insurance plans.
• Complimentary and preferred rate experiences at our iconic destinations.
• Wellness programs
• Meals and uniforms are provided.

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.

Belmond

BELMOND INTERNATIONAL SDN. BHD

GENERAL MERCHANT INVESTMENT HOLDING

Often, service business is confused with merchandise business. A service business is ultimately a service, such as car wash and saloon provided to a customer at a certain price without a merchandise, whereas a merchandise business is the one where a merchandize (or product) is offered in exchange for money with an aim to make profit. Merchandising is the lifeline of the country’s economy.

Job Description

As a Bar Manager at Eastern & Oriental Express, a Belmond Train, you are Leader of a bartending team that brings innovation to beverages and guest experiences. In this role, you’ll work with a range of premium spirits, locally sourced ingredients, and unique flavours to craft exceptional and exclusive cocktails. You’ll engage with guests, understand their preferences, and create customized cocktails tailored to their tastes. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary responsibilities include:

• Provide excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
• Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met.
• Be fully conversant and aware of all guest dietary requirements.
• Manage the service team by ensuring the smooth running of service and that duties are carried out in a professional and timeous manner.
• To oversee and control scheduling, to ensure adequate coverage according to the business levels. Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service.
• Run all necessary training on service, food, beverages, standard practices etc. for the team and ensure that duties are carried out in accordance with Leading Quality Assessment (LQA) standards.
• Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
• Perform your work to at least the minimum performance standards explained to you and required of you in your role. Also ensure that you work in a manner that complies with any applicable quality assurance standards and standard operating procedures.

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practice working together and forge a great team spirit prior to the launch date.

Eastern & oriental express: a living legend

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.

Everything about our train is extraordinary – and we want you to be, too.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH Family

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements:

• 2 – 4 years relevant experience within a similar role.
• Previous experience in a similar role – advantageous.
• Experience within the luxury hospitality industry – advantageous.
• Relevant management or field/industry related diploma or degree.
• Experience in managing a team.
• Demonstrated ability to be innovative and creative.
• Relevant qualifications in hospitality management, tourism, or business studies.
• Time management skills.
• Ability to follow instructions & work independently when required.
• Excellent communication and interpersonal skills.
• Customer service skills.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.

Benefits:

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and insurance plans.
• Complimentary and preferred rate experiences at our iconic destinations.
• Wellness programs
• Meals and uniforms are provided.

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.

Belmond

BELMOND INTERNATIONAL SDN. BHD

GENERAL MERCHANT INVESTMENT HOLDING

Often, service business is confused with merchandise business. A service business is ultimately a service, such as car wash and saloon provided to a customer at a certain price without a merchandise, whereas a merchandise business is the one where a merchandize (or product) is offered in exchange for money with an aim to make profit. Merchandising is the lifeline of the country’s economy.

Job Description

As a Bartender at Eastern & Oriental Express, a Belmond Train, you are an integral part of a bartending team that brings innovation to beverages and guest experiences. In this role, you’ll work with a range of premium spirits, locally sourced ingredients, and unique flavours to craft exceptional and exclusive cocktails. You’ll engage with guests, understand their preferences, and create customized cocktails tailored to their tastes. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary responsibilities include:

• Preparing and serving a wide range of beverages, exhibiting a strong knowledge of different cocktails, beverages, and foods.
• Providing excellent customer service by engaging with guests, answering questions, and making them feel welcome and comfortable
• Making recommendations to guests by demonstrating a thorough knowledge of the beverage menu, inlaying ingredients, flavours, and presentation of each drink
• Mixing and garnishing drinks to meet guest preferences and hotel standards
• Promoting featured drinks, specials, or promotions to guests
• Enforcing all legal regulations related to serving alcoholic beverages, such as checking identification for age verifications and refusing service to intoxicated individuals

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date.

Eastern & oriental express: a living legend

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.

Everything about our train is extraordinary – and we want you to be, too.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH Family

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements:

• 1 – 2 years relevant experience within a similar role.
• Previous experience in a similar role – advantageous.
• Experience within the luxury hospitality industry – advantageous.
• Time management skills.
• Ability to follow instructions & work independently when required.
• Excellent communication and interpersonal skills.
• Customer service skills.
• Good knowledge and understanding of food and wine.
• Basic knowledge of bar menu items and recipes.
• Basic knowledge of liquors, spirits, beers, wines and flavour profiles.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.

Benefits:

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and insurance plans.
• Complimentary and preferred rate experiences at our iconic destinations.
• Wellness programs
• Meals and uniforms are provided.

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.

ISE K HOLDINGS SDN BHD

We are newly established restaurant in IKON Mall Taman Connaught Cheras. We are looking for pioneer member to join our Company and grow alongside us. Our aim is to be the best service provider in Klang Valley and create wonderful dining experience to all our customers.

Job Description

JOB DESCRIPTION

• Oversee day to day restaurant and bar operations to ensure high customer satisfaction
• Manage, recruit and train staff to ensure smooth daily operations
• Conduct regular inventory check and manage supplier relationship
• Monitor and report financial metrics for profit, expenses and revenue
• Coordinate with kitchen operations to ensure consistent quality food & beverage
• Implement and manage marketing campaign to attract diverse customer base
• Monitor compliance with government regulations
• Handle customer complaint, inquiries and enquiries professionally
• Any other ad-hoc task from time to time

JOB REQUIREMENT

• Possess relevant education certificate min SPM
• At least 2 years relevant work experience, candidate from F&B industry will have definite advantage
• Have own transport and willing to work at Taman Connaught Cheras
• Comfortable working in start-up Company environment
• Can manage alcohol (not required to drink) in bar section of the premise
• Excellent inter-personal attitude and good management skill
• Malaysian citizen only

GeesGroup.co

Job Description

We are a restaurant group offering both Pork-Free and Non-Halal dining experiences and are currently seeking candidates for the positions of Restaurant Manager/Assistant Manager.

Job Description

·        Ensure customer satisfaction through excellent service.

·        Respond efficiently and accurately to customer complaints

·        Organize and supervise shifts

·        Appraise staff performance and provide feedback to improve productively

·        Stock check and inform of restaurant packages, toiletries and stationaries for replenishment

·        Manage restaurant's good image and suggest ways to improve it

·        Promote the brand in the local community through word-of-mouth and restaurant events as and when required

·        Train new and current employees on proper customer service practices

·        Implement policies and protocols that will maintain future restaurant operations

·        To ensure day-to-day operations are in live with the directions set out by the management team

·        Coordinate daily Front of the House and Back of the House restaurant operations

·        To ensure cleanliness and SOP being uphold

·        Any ad-hoc duties as required by Management

Requirements

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.
• Required skill(s): Resourceful, self motivated, customer orientated, good interpersonal skill, and great leadership skill.
• At least 5 year(s) of working experience in hospitality is required for this position.
• Good command in English , BM and able to speak mandarin/cantonese is an added advantage
• Willing to work on weekends & public holidays
• Fresh graduates, ex cabin crew are encouraged to apply

Restaurant Manager

• Desa Sri Hartamas (Non Halal)
• Desa Sri Hartamas (Pork Free)

Please specify your location in Additional information for the employer section

EQ Kuala Lumpur

EQ, being a legacy homegrown and managed brand for close to 50 years, we are proud to be part of and supportive of the local community. In that time, we have been continuously reaching out to Malaysians, seeking the right talent who share our values and passion for excellent service.

You’ll find that working with us is fun and vivid with the company aims to create a work environment filled with joy and energy with employee engagement activities held from time to time. We also encourage creativity and innovation among the employees.

Ample opportunities will be given to learn and grow instead of just performing a job. We work toward to inspire career growth for every employee with a mix of external and internal training and development including coaching and mentoring program.

If you think your profile meets our requirements and you have a strong interest in us, join us at EQ Kuala Lumpur and together strive to remain as the most reputed hospitality company in the region.

Amazing Perks Waiting for You!

•Medical & Hospitalisation Insurance

•Excellent Training and Career Development Opportunities

•Employee Room Rate Programme and F&B Discounts

•Meal Provided

•EPF & SOCSO

•Uniforms Provided & Laundry Service

Job Description

Job Summary

• Responsible for the management of all aspects of the Catering department in accordance with company and brand standards.
• Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business.
• Monitors and controls financial and administrative responsibilities including asset protection. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards.

Key Duties and Responsibilities

Leading Catering Teams

• Demonstrates self-confidence, energy and enthusiasm.
• Understands how to manage in a culturally diverse work environment.
• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
• Builds a positive work environment by demonstrating self-confidence, energy and enthusiasm.

Managing Catering Operations

• Interacts with other catering employees, customers and guests, vendors and suppliers.
• Demonstrates knowledge of all departments within the property.
• Communicates group needs to various departments within the property.
• Prompts handling of all inquiries within market and parameters.
• Creates written and verbal presentations effectively.
• Meet with clients to plan their functions and highlight features of facility as well as available services.

Ensuring Exceptional Customer Service

• Communicates all details of catering events to operating departments and customers.
• Manages the quality process in areas of customer service and employee satisfaction.

Supporting and Coordinating with the Sales and Marketing Function

• Qualifies business and tracks leads.
• Solicits and books meetings, conferences and catered corporate and social events.
• Finalizes and upsells catering arrangements for group/convention business.
• Negotiates and markets to drive sales and create profits.
• Identifies customer needs and all sales opportunities which ensure successful catering events.

Skills, experience & educational requirements

• Degree-level qualification in a relevant field would be advantageous
• 8 - 10 years of sales management experience. Prior experience in hospitality is an advantage
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record 
• Knowledge of local market and hospitality
• Passion for sales and for achieving targets and objectives

Shanghai Street Sdn Bhd

Shanghai Street is very focused on serving the best food using some special import ingredient at all our outlets.

We currently operate 3 outlets in Malaysia at Cheras Traders Square, Kuchai Lama and Sri Petaling coming soon.

We look forward in welcoming young and passionate individuals to join and expand the brand together.

Job Description

• This is a NON-HALAL restaurant.
• Provide training to new staff and enhance the service quality by monitoring staff's job scopes 通过监督员工的工作范围，为新员工提供培训，提高服务质量
• Attend and solve customers' complaints effectively 有效并及时解决客户的投诉
• Coordinate & cooperate with all the company departments 与公司各部门协调配合
• Manage daily restaurant operations, including food preparation, inventory management, customer service, and staff scheduling 管理餐厅日常运营，包括食品准备、库存管理、客户服务和员工排班
• Ensure compliance with health, safety, and sanitation standards 确保遵守健康、安全和卫生标准
• Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients 能以中文流畅地交流

Requirements工作要求:

• At least 3 years of working experience in restaurant management 至少三年餐饮行业管理工作经验
• Excellent communication and interpersonal skills 出色的沟通和人际交往能力
• Strong leadership and team management skills 强大的领导力和团队管理能力

Benefits 公司福利:

• Annual leave, Medical leave, Public Holiday 年假，病假，假期
• Training Promote to a higher position 培训晋升
• EPF, Socso & EIS

Dolly Dim Sum

We are one of Malaysia's fastest growing F&B Groups with almost 10 years of operating history and our umbrella of restaurants include multiple exciting and niche concepts. Our Group currently operates 11 restaurants in strategically important locations across Klang Valley and Kuantan with more in the development pipeline. Join us for a rewarding career whether in the kitchen or on the floor, where teamwork and a passion for F&B are key to success.

Dolly Dim Sum is one of the most recognizable brands in pork-free Dim Sum in Klang Valley and Kuantan. Dolly Dim Sum has developed a strong and loyal following amongst our customers for fresh, great tasting dim sum amidst a beautiful ambience.

Job Description

1. Oversee the day-to-day work operations of the outlets and make sure outlets deliver consistently high level of customer service.

2. Responsible for ensuring proper and effective operations in adherence to company guidelines and SOPs at all times.

3. Specific accountabilities for ensuring the outlet’s service systems are operating effectively while overall accountable on outlet operations matters including but not limited to recruitment, training, controls, systems and procedures.

4. Providing operations and business leadership to all staff in the outlets and articulating a plan of action with your team to achieve these goals.

5. Ensure that all SOPs on quality, service and cleanliness are strictly adhered to.

6. Plan manpower and create weekly schedules. Track attendance of staff in terms of lateness, MC and track AL/PH.

7. Ensure staff comply to the Company Operating policies and procedures.

8. Ensure staff discipline in terms of punctuality, staff attitude and hygiene.

9. Provide regular staff training through daily briefings.

10. Motivate and counsel staff where necessary to build and retain a strong team.

11. Ensure execution of Quality, Service and Cleanliness standards, including the monitoring of food product quality.

12. Ensure sufficient operating equipment (chinaware, napkins, cleaning chemicals etc).

13. Handle customer complaints and escalate to senior management where necessary.

14. Resolve operational matters in a timely and practical way.

15. Prepare all reports required (daily operational report, attendance report, inventory report etc) on a timely basis.

The Olive Tree Group

Job Description

Job Overview: The Outlet Manager will be responsible for managing the daily operations of the restaurant and bar, ensuring that customer satisfaction, financial targets, and quality standards are met. The outlet manager will be responsible for overseeing all aspects of the restaurant and bar, including staff management, inventory management, and marketing.

Key Responsibilities:

• Manage daily restaurant and bar operations, including staff scheduling, inventory management, and customer service.
• Develop and maintain positive relationships with customers, ensuring that their needs are met and their expectations are exceeded.
• Ensure that all food and beverage offerings meet quality standards and are prepared and served according to established recipes and procedures.
• Monitor financial targets, including revenue, costs, and profit margins, and take corrective action as needed to ensure that targets are met.
• Supervise staff, including hiring, training, and performance management, ensuring that all staff adhere to established policies and procedures.
• Develop and implement marketing strategies to promote the restaurant and bar, including social media and other promotional activities.
• Ensure compliance with all health, safety, and sanitation regulations, as well as all licensing requirements.
• Perform other duties as assigned by the General Manager.

Qualifications:

• Bachelor's degree in Hospitality Management or related field.
• 3+ years of experience in restaurant or bar management.
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and POS systems.
• Knowledge of food and beverage industry trends and regulations.
• Ability to work a flexible schedule, including nights, weekends, and holidays

Benefits:

• Full-time
• 10% increment depends on performance
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES

Job Description

Ensure that all guests are served to the hotel's standard in the Coffeehouse / Bar areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Take orders and serve food and beverages to guests as per the hotel's standards in a friendly, timely and efficient manner.

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest.
• Obtaining revenues, issuing receipts, accepting payments, returning the change. 
• Performing basic cleaning tasks as needed or directed by supervisor. 
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the busser, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. 
• Prepare mixed drinks for service to your customer's table. 
• Properly open and pour wine at the tableside. 
• Adhere to grooming and appearance standards consistently. 
• Understands and can communicate products and services available at the hotel.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Close the shift on the POS terminal.

Qualifications

• Candidate must possess at least a Degree/Diploma in Hotel Management or related disciplines.
• Previous hotel-related experience is an added advantage. Fresh graduates are welcomed to apply.
• Pleasant appearance, well-groomed and maintain highest standard of cleanliness.
• Good interpersonal and communication skills.
• Ability to communicate with the guests and anticipate their needs.
• Ability to smile and diffuse anger naturally.
• Have an enthusiastic and positive personality.
• Profound knowledge of customer service and of all beverage products and services.
• Ability to work well under pressure in a fast-paced environment.

HOST (MALAYSIA) SDN. BHD.

·      ·      HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers on the move. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports, motorways, train stations and shopping malls worldwide. We use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.

·      HMSHost Malaysia has been operating in Malaysia since 1998 and has since brought exciting global and proprietary brands to serve the airport customers. HMSHost Malaysia currently has 4 operating stores in Kuala Lumpur and Langkawi. The company is expected to open more highly anticipated new stores in 2022.

Job Description

We're looking for a position Restaurant Manager for the outlet name The Refinery located at KLIA Terminal 2, International Departure. We are looking for a Malaysia permanent resident to fill this position. 

Role Description

This is a full-time on-site role located in KLIA Terminal 2, International Departure. As a Restaurant and Bar Manager, you will be responsible for overseeing and managing the daily operations of the restaurant and bar, maintaining a high level of quality and guest satisfaction, and ensuring compliance with local regulations and health standards. You will also be responsible for supervising and training staff, managing inventory, developing budgets, and creating marketing strategies to increase revenue and attract more customers.

Qualifications

• At least 5 years of experience in the food and beverage industry, preferably as a Restaurant and Bar Manager
• Excellent communication and customer service skills
• Solid understanding of food and beverage service and preparation, as well as local and global wine and cocktail trends
• Proven ability to manage and motivate staff to achieve customer satisfaction and revenue goals
• Strong organizational and time management skills, with the ability to multitask and work effectively in a fast-paced environment
• Knowledge of local health and safety regulations and procedures
• Knowledge and enforcement of all applicable liquor code (e.e. Federal State, City and Country Liquor codes)
• Bachelor's degree or equivalent in hospitality management or a related field is preferred

Oka Marketing Sdn Bhd

Job Description

**Non-Halal Restaurant***

***Paradise Dynasty***

***Beauty In The Pot***

Job Description:-

• Reports to the Area Manager/ Operation Manager.
• Responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety.
• Take responsibility for the business performance of the restaurant
• Planning and analyze restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans staff development
• Accountable for labour and F & B costing matters including inventory control and conducting bi-monthly stock
• Handle disciplinary issues, conducting annual review and confirmation of staff
• Provide effective leadership to the food and beverage team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operation of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:-

• Min 5 years of relevant experience with 3 years in a managerial role in established Hotpot Restaurant
• Have good product knowledge on food items
• Food & Beverage cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customer's
• Excellent organizational skills , interpersonal & communication skills

GVG Veggie Sdn Bhd

For people to take care of their health conveniently, Idealite is proudly present to you our properly prepared balanced diet. To obtain good health, we must i.e. nutrients for building strong and healthy cells. Therefore, we must take in balanced diet in order to achieve these. However, many says: generally, outside food which are considered tasty are in fact lack of nutrients, yet healthy meals are normally expensive, what should we do about it? No worries! Idealite Organic Kitchen serves you right! Our aim is to serve you with healthy & tasty meal at an affordable price! Please visit our Facebook page for more details : https://www.facebook.com/idealitepg

Job Description

Job Responsibilities:

• Manage the whole restaurant (Front of House & Kitchen)
• Responsible for outlet sales performance
• Generate marketing strategies to hit the sales target
• Handle budget management, cost control, and resource allocation. 
• Maintain food quality and service quality of restaurant
• Able to communicate patiently, wisely and closely with restaurant staff, customer and supplier
• Conduct daily briefing and feedback to superior. 
• Positive attitude and able to take up challenging tasks. 
• Passionate in leading the team to create a good working environment
• Good personality with Trustworthy, responsible, influential and positive characteristic
• Manage customer feedbacks and complaints to achieve customer satisfaction
• In charge of recruitment if needed

Benefits & Others

•    Profit Sharing
•    Allowances
•    Medical
•    Birthday Leave, Annual Leave
•    Healthy Staff meals & Staff discount
•    Zero politics environment
•    Uniform
•    One rest day per week
•    OT provided

Remark: We also urgent seeking for Kitchen Helper & Service Crew as well, any interest candidates welcome contact for more details: 016-2449059 (Ms Ng)