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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SHAHI RANG MAHAL PTE. LTD.

Job Description

Job Description

We are seeking an experienced and results-driven Restaurant Manager to oversee the daily operations of our restaurant. The successful candidate will be responsible for ensuring exceptional customer service, maintaining operational excellence, leading and developing the team, and achieving business performance targets.

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Lead, supervise, and motivate front-of-house and back-of-house teams to deliver outstanding customer experiences.
• Recruit, train, schedule, and evaluate staff performance while fostering a positive and productive work environment.
• Ensure compliance with food safety, hygiene, workplace safety, and all relevant regulatory requirements.
• Monitor inventory levels, oversee procurement, and manage cost control to minimize wastage.
• Develop and implement operational procedures and service standards to improve efficiency and consistency.
• Handle customer feedback, complaints, and service recovery professionally to maintain high customer satisfaction.
• Manage restaurant budgets, monitor sales performance, and achieve revenue and profitability targets.
• Analyse business performance and prepare operational reports for management.
• Coordinate with suppliers, vendors, and internal departments to ensure uninterrupted restaurant operations.
• Plan and execute promotional campaigns, seasonal menus, and marketing initiatives to drive business growth.
• Ensure the restaurant maintains a clean, safe, and welcoming environment for customers and employees.

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, or a related field. Relevant experience may be considered in lieu of formal qualifications.
• At least 5 years of experience in restaurant or food & beverage operations, with a minimum of 2 years in a managerial role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage restaurant operations, budgets, and team performance.
• Sound knowledge of food safety regulations, hygiene standards, and workplace safety requirements.
• Excellent problem-solving, decision-making, and organisational abilities.
• Ability to work flexible hours, including weekends and public holidays, when required.
• Proficiency in POS systems and Microsoft Office applications is an advantage.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repair, maintenance and new installations, ensuring the safety operations in the hotel. He/ she effectively communicates and solves the questions guests encountered.

What are we looking for?

An Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
•    At least 3 years of working experience in the same position or 5 years of supervisory experience in a 4/ 5-star hotel.
•    Proficient in English to meet business needs.
•    Knowledgeable of hotel electrical and mechanical knowledge.
•    Familiar with hotel engineering equipment maintenance and repairs.
•    Strong communication and coordination skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What will I be doing? 

As the Engineer, you will be responsible for performing the following tasks to the highest standards:
•    Set and maintain service standards for work to drive staff to achieve common goals.
•    Assign tasks according to the instructions of the Chief Engineer/ Assistant Chief Engineer, follow-up with and guiding the completion of tasks, ensuring good handover between teams to ensure smooth workflow.
•    Regularly check the operation of the machine room, related systems and equipment, and give timely feedback.
•    Creative in dealing with emergent situations and solve technical challenges effectively for a safe and smooth operation.
•    Proactively finding the root cause and working for a long -solution for recurring issues.
•    Be on top of requirements for quality and safety standards in view of quarterly/ bi-annual audits.
•    Monitor and track work requests completion, review high occurrences and collaborate with relevant departments to develop methods for improvement.
•    Advise on equipment and operating procedures in terms of energy efficiency.
•    Support Chief Engineer/ Assistant Chief Engineer on identifying and implementing energy savings initiatives.
•    Ensure accurate tracking of daily/ monthly meter reading logging and prepare monthly report.
•    Responsible for the administrative work within the team, keeping records of team members attendance and daily performance, recording and filing the maintenance policies involved in the shift.
•    Evaluate quotations from Contractors/ Purchasing Managers for all works involving external contractors.
•    Manage the system's materials, team member borrowing tools as well as the registration and storage system of receiving materials.
•    Coordinate the work schedule of external Contractor according to the maintenance plan.
•    Organize and inspect the work in the Engineering department, implementing effective inventory management.
•    Supervise and inspect the safe operation of equipment in all departments and prevent violations.
•    Responsible for training team members to improve working skills, enabling them to work with maximum efficiency. 
•    Motivate team members to produce the best possible results, achieve the common goal and enhance team spirit.
•    Ensure sufficient shifts coverage and provide support to the team as and when necessary.
•    Handle queries and complaints in a timely, efficient and diplomatic manner.
•    Keep Chief Engineer informed on operational challenges and team member relations without any delay.
•    Ensure team member grooming standards are acceptable and aligned to hotel’s policy and standard.
•    Conduct regular performance evaluations with team members, guiding and training team members to be competent for higher positions.
•    Responsible for addressing and making suggestions for handling team members’ mistakes.
•    Ensure that energy management plans are closely monitored and effectively implemented (gas, water, electricity and diesel).
•    Ensure the execution and implementation of emergency procedures, coordinating with engineering procedures for other incidents.
•    Flexible and able to cover shifts, work on weekends and Public Holidays.
•    Carry out any other reasonable duties and responsibilities as assigned.
 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Assistant Outlet Manager assists the Outlet Manager with the management of the restaurant/ lobby bar, in line with prescribed Hilton policies and procedures.

What are we looking for?

An Assistant Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
•    2-4 years in a managerial position in a 4 / 5-star category hotel.
•    Good English skills, both written and verbal to meet business needs.
•    Familiar with computer systems.
•    Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
•    Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
•    Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
•    Strong leadership, people management and training skills.
•    Guest oriented and able to confidently build and exceed service standards.
•    Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
•    Strong interpersonal skills and attention to details.
•    Key strengths in people management communication and planning.
•    Show commitment and ability to develop as an Outlet Manager in your next role.
•    Outgoing personality and willing to work for long hours.
 
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 

What will I be doing? 

As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
•    Maintain a high customer service focus by approaching your job with the guests always in mind.
•    Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and team members.
•    Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
•    Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
•    Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
•    Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service.
•    Actively seek verbal feedback from guests and team members at each service period.
•    Agree on and implement actions to make improvements to customer service.
•    Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Outlet Manager.
•    Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
•    Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask.
•    Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department.
•    Have detailed knowledge of all departmental standards, explaining the standards to team members and managers, assessing team members’ performance against these standards.
•    Ensure that training on departmental standards is regularly conducted in the outlets.
•    Monitor standards through regular standards review checks.
•    Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc).
•    Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
•    Understand the situation in other departments and its implication for your own department.
•    Planning ahead and ensuring adequate resources are available.
•    Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
•    Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
•    Ensure that the shift is reviewed, handovers and briefings are carried out.
•    Maintain in-depth technical knowledge and skills required for the job.
•    Maintain event and function histories to assist with returning events.
•    Establish good communication with the Kitchen team, providing and communicate clear direction to the team.
•    Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.
•    Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
•    Assist the Outlet Manager with the preparation of events brochures.
•    Identify, communicate and act on potential sales leads.
•    Create an environment where “everyone sells”.
•    Following company’s control procedures, controlling costs without compromising standards.
•    Analyse and explain any financial variance against plan.
•    Set-up and maintain the leave plans for the department.
•    Assist with selecting, training, coaching and developing team member to meet current and future needs of the department and the hotel.
•    Understand the quantity and quality of team members needed to operate the department.
•    Assist with carrying out selection interviews and making effective recruitment decisions.
•    Ensure that new team members have all relevant information before commencing employment.
•    Assist with planning and ensuring departmental orientation is carried out.
•    Ensure that the Orientation Training Manual for each outlet is kept up to date.
•    Ensure that standards trainings and assessments are carried out.
•    Ensure the health, safety and wellbeing of customers and all team members.
•    Understand relevant Occupational Health & Safety (OH&S) legislations and their implications on the operation of the department, communicating to the team their responsibilities within OH&S.
•    Ensure that safe and healthy working practices are implemented at all times.
•    Carry out any other reasonable duties and responsibilities as assigned.
 

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Paradise Group Holdings Pte Ltd

Poised as a diners’ paradise for Oriental cuisine, Paradise Group offers gourmet menus of exceptional value in a wide variety of restaurant concepts together with a catering arm. Promising a sensorial experience with service from the heart, every concept immerses the diner in an atmosphere that captures the finer points of Chinese culture, particularly the finest from its rich array of culinary delights. True to our mission to improve, enhance and create for its our customers’ the ultimate experiential enjoyment, Paradise Group marries tradition with innovation – a match made in heaven.

Job Description

Main Responsibilities

-Report to the Head Chef

-Assist kitchen staff with basic food preparation

-Ensure the kitchen section is fully equipped and take responsibility for maintaining cleanliness

-Support the management of cleanliness and hygiene in the kitchen area

-Work proactively and collaboratively within the team

-Assist in monthly stock takes

-Adhere to hygiene and safety standards

-Follow the company’s standard operating procedures

-Perform any other duties and responsibilities as assigned

Requirements

-Relevant work experience is an advantage

-Strong adherence to hygiene and safety standards

-Able to perform tasks efficiently and competently

-Capable of following instructions accurately

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

FK DUNAMIS GROUP PTE. LTD

FK Dunamis Group Pte Ltd and its subsidiaries manage the Hachi Group of restaurants in Singapore comprising of Hachi Restaurant at the iconic National Gallery Singapore, The Public Izakaya at 100AM Shopping Mall, The Public Izakaya 2 and Hoppy Bar at Altez. Our restaurants, which are all located in the CBD area, deliver a range of Japanese cuisines from omakase fine dining to casual izakaya operations in the most authentic and true to concept Japanese approach. In addition to the operating restaurant business, the Group has diversified interests in developments in Japan and Indonesia.

Job Description

The Public Izakaya is seeking an experienced and hands-on Izakaya Bar Manager to manage our bar operations and deliver a warm, energetic Japanese dining experience.

The successful candidate will be responsible for managing the bar team, maintaining beverage quality, controlling costs and ensuring smooth daily operations. You should be confident working in a fast-paced and high volume environment and comfortable engaging with guests.

Key Responsibilities

• Oversee the daily operations of the bar and beverage service

• Lead, train and motivate bartenders and service staff

• Ensure consistent preparation and presentation of cocktails, highballs, sake, shochu, beer and other beverages

• Maintain high standards of guest service, cleanliness and bar organisation

• Manage beverage inventory, ordering, stock rotation and monthly stocktakes

• Monitor beverage costs, wastage, portion control and profitability

• Develop and recommend new drinks, promotions and seasonal beverage offerings

• Ensure all equipment, glassware and bar supplies are properly maintained

• Handle guest feedback and resolve service issues professionally

• Coordinate closely with the restaurant manager, kitchen and management team

• Ensure compliance with licensing, workplace safety, hygiene and company procedures

• Support restaurant operations whenever required

Requirements

• Minimum 5 years of relevant bar or restaurant experience, preferably in a supervisory or management position

• Experience in an izakaya, Japanese restaurant or high-volume bar will be an advantage

• Knowledge of cocktails, Japanese whisky, sake, shochu, beer and highballs

• Strong leadership, communication and people-management skills

• Good understanding of inventory management, beverage costing and cost control

• Service-oriented, responsible and able to remain calm during busy periods

• Willing to work evenings, weekends and public holidays

• Able to perform hands-on operational duties and lead by example

What We Offer

⁃ 6 days work week, 10 days AL upon confirmation.

⁃ Split shift Monday to Friday, Dinner shift only for Sat, Sun and PH.

⁃ Competitive salary based on experience

⁃ Staff meals and medical benefits

• Opportunities for career development within an established restaurant group

• Supportive and professional working environment

Interested applicants may submit their résumé together with their current salary, expected salary and earliest available starting date.

Deliciae Hospitality Management Pte Ltd

Job Description

Key Responsibilities include, but are not limited to:

*Reporting to the RM (restaurant manager) and or his/her assigned personnel working towards the restaurant's annual operating budget.

*Coordinate daily front of the house operations including bar related job scopes; in charge for making beverages, daily chores; setting of table cutleries, folding of napkins, washing, cleaning etc

*Telephone Etiquette: as in accordance with manager's SOP.

*Always ensure and maintain consistency of product quality presentation as set by company and manager.

*To achieve sales targets by upselling beverages/food items and maintaining customer satisfaction.

*Ensures compliance with regulatory compliance for hygiene; health, food safety , risk management and working in a safe environment for all employees and during deliveries.

*Assisting RM working towards the same goal for accountability in planning strategies to ensure that the company business plan is delivered.

*Manage inventory which includes ordering, receiving and stock taking (FSMS-monitoring forms are duly filled daily).

*Ensures proper food handling, sanitation and infection control procedures at all times.

*Always deliver the company brand promise and provide exceptional customer service at all times.

*Must have good knowledge of the restaurant/bar menu and their recipes.

*Performs additional responsibilities, although not detailed, as requested by the restaurant manager/and or his assigned personnel at all times.

*Committed to delivering high levels of customer service and providing go-the extra-mile service. *Ability to work under pressure in a fast-face environment

For a career pathway chat, please call 97•••729

Send your CV to: ***email_hidden***

Emilys Heritage Origins Pte Ltd

Job Description

About the role

The Kitchen Supervisor is responsible for the day-to-day operational, people, food safety, and cost performance of the kitchen. This role ensures consistent food quality, service speed, and cleanliness standards in line with Emily's brand guidelines, while leading and coaching the kitchen team and safeguarding compliance with Singapore Food Agency (SFA) food safety requirements.

Key responsibilities

• Oversee daily store opening and closing procedures

• Monitor and enforce service standards

• Check and control food quality

• Ensure store cleanliness and hygiene standards are maintained

• Control speed of service to meet target benchmarks

• Prepare and manage staff work schedules

• Train, coach, and develop team members

• Conduct performance evaluations

• Manage and control food cost and labor cost

• Monitor and record food temperatures and chiller/freezer temperatures

About you

• Singaporean-PR-LTVP

• Leadership – able to lead and direct a kitchen team effectively

• Strong communication skills

• Ability to solve problems on the spot

• Strong time management

• Planning and organizational skills

• Ability to work well under pressure

• Coaching skills to develop team members

• Prior kitchen supervisory or team lead experience in F&B, preferably in a Singapore F&B/QSR environment

• Working knowledge of SFA food safety and hygiene requirements

• Willingness to work shifts, weekends, and public holidays as require

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Job Description

• To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.
• To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.
• To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.
• To monitor room inventory closely to maximize revenue and occupancy from group allotments.
• To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training

Requirements

• Familiar with Opera Cloud is an added advantage
• Able to work independently
• Able to work rotating shifts & public holidays

Ristorante Pietrasanta Pte Ltd

We named our restaurant Pietrasanta - where our founders are from. We have been in operation since 2008 and believe in serving authentic Italian food. We are expanding and therefore looking for more staff to join us.

Job Description

Company Overview / Employee Value Proposition

RISTORANTE PIETRASANTA PTE. LTD.

We are committed to letting guests leave with a smile after every meal at Pietrasanta.

"Every day is a new experience, a new challenge, with old friends and new customers crossing our way, we always try to give them our best food and service.”

Job Summary

Join Pietrasanta group, a passionate Italian dining company, as a Kitchen Helper/Cleaner. You will support kitchen operations by maintaining cleanliness, following food safety standards, and assisting chefs to ensure high-quality food service.

Responsibilities

• Support the head chef and assigned kitchen personnel, including Sous and Junior Sous Chefs, to assist in daily kitchen tasks
• Handle and store all food items properly to preserve quality and safety
• Follow food handling and hygiene regulations according to SFA standards to ensure food safety
• Clean and maintain kitchen areas and equipment to keep them in good working condition

Preferred competencies and qualifications

• Demonstrate effective communication skills to coordinate with team members
• Show initiative and self-motivation to learn and take on kitchen responsibilities
• Work well as a team player in a fast-paced kitchen environment
• Have a commitment to serving food of the highest quality
• Willing to learn and move to higher position

Other Information

Team Benefits

• Career growth and promotion opportunities
• Monthly bonus upon reaching targets
• Straight shifts
• Free staff meals
• Discounts across all brands
• Team member referral bonus

• Option 1 Salary Range: $2300 per month (4 Days x Week SPLIT SHIFT)
• Option 2 Salary Range: $2500 per month (5 Days x Week, SPLIT SHIFT)

Ristorante Pietrasanta Pte Ltd

We named our restaurant Pietrasanta - where our founders are from. We have been in operation since 2008 and believe in serving authentic Italian food. We are expanding and therefore looking for more staff to join us.

Job Description

Company Overview / Employee Value Proposition

RISTORANTE PIETRASANTA PTE. LTD. We are committed to letting guests leave with a smile after every meal at Pietrasanta. "Every day is a new experience, a new challenge, with old friends and new customers crossing our way, we always try to give them our best food and service.”

Job Summary

Join Pietrasanta group, a passionate homegrown Italian dining company, as Chef de Partie. You will prepare and cook dishes to high standards, maintain kitchen hygiene, and support the culinary team in delivering quality food and service.

Responsibilities

• Prepare and cook dishes according to restaurant quality standards and recipes to ensure consistent food quality
• Follow food handling and hygiene regulations in compliance with SFA standards to maintain a safe kitchen environment
• Perform hot kitchen food preparations to meet daily operational needs
• Clean and maintain kitchen equipment to ensure proper working condition and hygiene
• Collaborate closely with the head chef and support Sous/Junior Sous Chefs to execute kitchen operations smoothly
• Prepare mise en place to ensure readiness for service periods
• Maintain proper stock levels to support uninterrupted daily restaurant operations
• Handle and store all food items correctly to preserve freshness and safety
• Control food quality and presentation, adhering strictly to portion control guidelines set by the head chef

Required competencies and certifications

• 1 year of experience in Italian/Western Cuisine

Preferred competencies and qualifications

• Demonstrate effective communication, interpersonal, leadership, and organizational skills to support team collaboration and kitchen efficiency
• Ability to work effectively in a fast-paced environment while maintaining high food quality standards
• Show initiative, self-motivation, and a strong team player attitude to contribute positively to the kitchen team
• Commitment to serving food of the highest quality and embracing challenges

Other Information

Team Benefits

• Career growth and promotion opportunities
• Monthly bonus upon reaching targets
• Free staff meals
• Discounts across all our brands
• Team member referral bonus

• Working Time: Split Shift 10 t0 2.30 and 5pm to 10.15pm Lunch and dinner provided
• Off Days: 2 per week
• Salary Range: From $2600/2900 per month.

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

Are you passionate about creating exceptional patient experiences while fostering a culture of service excellence? Our client is seeking a dynamic Patient Experience, Learning & Recognition Executive to drive patient engagement, coordinate service excellence initiatives, and support learning and staff recognition programmes that reinforce a patient-centric culture across the organisation.

This is an exciting opportunity for someone who enjoys engaging with people, facilitating learning initiatives, recognising frontline excellence, and using feedback to continuously improve patient experience.

Key Responsibilities

• Manage patient feedback and compliments from end to end, including investigations, service recovery, stakeholder engagement, response drafting, and case follow-up.

• Engage patients to gather feedback, conduct service recovery, and organise Patient Focus Group sessions to identify opportunities for service enhancement.

• Analyse patient feedback trends and prepare monthly reports, dashboards, and recommendations for management.

• Partner with clinical and operational teams to implement service improvement initiatives across multiple polyclinic locations.

• Coordinate service excellence and patient experience learning initiatives, including workshops, onboarding programmes, and refresher training for frontline staff.

• Support the development of learning materials, communications, and resources that reinforce customer service standards and patient-centric behaviours.

• Work with department stakeholders to identify learning needs arising from patient feedback and service trends.

• Support staff recognition programmes by identifying and celebrating service excellence stories and positive patient compliments.

• Coordinate recognition campaigns, appreciation initiatives, and internal communications that promote outstanding patient care.

• Source and write inspiring stories for internal newsletters to showcase staff achievements and best practices.

• Serve as a trusted resource for patients, doctors, caregivers, and colleagues, building strong collaborative relationships.

• Lead or support organisation-wide service excellence campaigns and engagement activities.

• Participate in continuous improvement projects, leveraging patient insights to enhance service delivery.

• Perform other duties assigned by the Department Head or Managers.

Requirements

• Degree in any discipline.

• 2–3 years of experience in customer experience/hospitality industry will be of added advantage

• Excellent written and verbal communication skills with strong presentation and facilitation abilities.

• Passion for developing people, recognising excellence, and improving customer experience.

• Strong stakeholder management skills with the confidence to engage staff, clinicians, patients, and management.

• Analytical mindset with the ability to interpret data and translate insights into improvement initiatives.

• Proficient in Microsoft Office applications; SharePoint or digital learning platforms will be an advantage.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret only short-listed candidate will be notified.

Registration No: R22110663 / Phua Qiu Ru / EA Licence No: 12C6253

BARAKAH BITES PTE. LTD.

Job Description

We supply daily meals to Indian and Bangladesh workers in dormitories. 3000-4000 pax per day. We need a Catering Manager who understands South Asian taste, can manage bulk production, and maintain food cost + hygiene for SFA dorm contracts.

Key Responsibilities:

Bulk Production: Oversee central kitchen to cook 3000-4000 pax daily. Ensure on-time dispatch to multiple dorms

Client & Dorm Management: Liaise with dorm operators, MOM, and client representatives. Handle feedback, complaints, and audits

Overall Operations: Plan and manage all catering events from enquiry to post-event feedback

Sales & Client Management: Meet clients, do menu tasting, proposal, pricing, and contract closure. Handle corporate, wedding, school, and mass event accounts

Event Execution: Work with Head Chef and Catering Supervisors to ensure food quality, timing, manpower, and setup meet SOP

Team Leadership: Manage Head Chef, Supervisors, Cooks, Waiters, Drivers. Duty roster, training, and performance reviews

Cost & Profitability: Control food cost, manpower cost, wastage. Negotiate with vendors for bulk purchases

Logistics: Coordinate kitchen production, delivery, equipment, and on-site setup for multiple events per day

Compliance: Ensure SFA, NEA, and HACCP standards are met in kitchen and on-site

Problem Solving: Handle client complaints, last-minute changes, and crisis on event day

Reporting: Daily/Weekly reports on sales, events, P&L, and staff to management

BARAKAH BITES PTE. LTD.

Job Description

We are hiring a Catering Supervisor to oversee day-to-day catering operations. You will be the main person on ground to coordinate between kitchen, delivery team, and event clients for events of 100-4000 pax.

Key Responsibilities:

Event Operations: Lead setup, service, and breakdown for weddings, corporate, school, and mass events

On-Site Supervision: Manage team of waiters, servers, and kitchen helpers on event day. Ensure buffet setup, food replenishment, chafing dishes, and hygiene standards

Client Coordination: Liaise with client/venue before and during event. Handle last-minute requests professionally

Kitchen Coordination: Work closely with Head Chef to confirm menu, timing, and food dispatch. Ensure food leaves kitchen on time and arrives hot

Logistics: Oversee loading/unloading, crockery, equipment, and transport to event sites

Quality & Hygiene: Ensure SFA food safety standards, proper food handling, and neat staff grooming

Staff Management: Create duty roster, brief team, handle attendance and performance on-site

Admin: Do event checklist, stock count, wastage report, and post-event feedback to management

Timings: Flexible hours. Weekends, PH, night events and early morning 4AM-5AM dispatch are required

BARAKAH BITES PTE. LTD.

Job Description

We are a fast-growing Indian catering company handling 3000-4000 pax weddings, corporate events, and mass catering daily. We need an experienced Head Chef to lead kitchen production, maintain taste consistency, and ensure on-time delivery for large-scale events.

Key Responsibilities
Bulk Cooking: Plan and execute cooking for 3000-4000 pax events. Indian veg + non-veg menus, biryani, gravies, tandoor, live stations
Menu Planning: Design catering menus for weddings, corporate, school, and mass events. Cost and standardize recipes
Team Leadership: Manage 15-30 kitchen staff including Sous Chef, CDPs, Cooks, and helpers. Duty roster + training
Production & Quality: Ensure taste, portion, and hygiene standards are maintained across all batches
Operations: Oversee central kitchen production + coordinate with event team for offsite cooking, chafing dish setup, and food delivery
Cost Control: Manage food cost, wastage, inventory, vendor orders for bulk buying
Food Safety: Ensure SFA compliance, HACCP, and safe food handling for mass catering
Requirements:
8+ years experience with min 3 years as Head Chef in Indian catering / banquet / mass catering

Must have experience cooking for 1000+ pax events. 3000-4000 pax experience preferred

Expert in North Indian, South Indian, and Mughlai cuisine

Strong in biryani, curry production, tandoor, and live cooking stations

Knowledge of SFA food safety and mass catering operations

Able to work weekends, PH, night shifts, and long hours during peak season

Good leadership, communication, and stress management skills

MR LEE MEATS PTE. LTD.

Job Description

Job Summary

Oversee daily restaurant operations to deliver efficient service and exceptional customer experiences. Lead and develop staff, manage inventory and costs, ensure compliance with safety and quality standards, and collaborate with kitchen and management teams to drive business success.

Responsibilities

• Oversee daily restaurant operations to ensure efficient service delivery and smooth workflow
• Lead, supervise, train, and motivate front-of-house and support staff to enhance team performance and service quality
• Resolve customer complaints promptly to maintain high customer satisfaction
• Monitor food and beverage quality, presentation, and service standards to uphold brand reputation
• Prepare staff schedules and manage attendance, leave, and shift assignments to optimize workforce availability
• Recruit, onboard, and evaluate restaurant employees to build a competent team
• Monitor inventory levels and coordinate purchasing of food, beverages, and supplies to maintain stock and control costs
• Control operating costs and reduce waste to achieve sales and profitability targets
• Ensure compliance with food safety, hygiene, sanitation, and workplace health and safety regulations to maintain a safe environment
• Manage cash handling, daily sales reconciliation, and financial reporting to ensure accurate financial records
• Coordinate with the Head Chef and kitchen team to ensure efficient service and accurate menu execution
• Implement marketing and promotional activities to increase customer traffic and revenue
• Maintain cleanliness, appearance, and maintenance of the restaurant and equipment to provide a welcoming environment
• Monitor key performance indicators (KPIs) and prepare operational reports for management to support informed decision-making
• Ensure compliance with company policies, licensing requirements, and local regulations to uphold operational standards
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement

Brotzeit Pte Ltd

Brotzeit is a home-grown brand conceived in 2006 to introduce authentic German cuisine accompanied by world-famous quality German beer in a contemporary setting. Brotzeit is focused on achieving sustainable business growth and regional expansion by working in partnership with strategic area developers.

Job Description

This role is a rank-and-file position, providing excellent Customer Service standards to guests at Brotzeit® Restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service by embracing the 8-Steps of Excellence as per QSC standards.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.

• Ensure that food hygiene and safety standards are maintained and complied.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service

• Possess good command of English

• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields

• Friendly, cheerful and able to work under pressure and in a high-volume environment

• Great team player and customer service oriented

• Possess strong initiative and integrity

Benefits

• AWS & sign-up bonus of $700

• 5-day work week, 44 hours

• Staff discount of 25% and staff meal provision

• Outpatient medical consultation benefit

• Clear and rapid career progression

• Supportive leaders, managers and great colleagues

• Birthday gift

• Sponsored BFHC (Basic food hygiene certificate)

• Work-life balance (Flexi-22 hours scheme available)

We regret that only shortlisted candidates will be notified.

Sach Concepts

Job Description

Job Summary

Support the Head Chef by developing menus and food concepts, managing kitchen operations, ensuring food safety, supervising staff, and maintaining quality and efficiency in a dynamic culinary environment.

Responsibilities

• Collaborate with the Head Chef to develop dishes, menus, and food concepts that align with the restaurant or hotel’s culinary vision
• Supervise kitchen staff to ensure smooth workflow and consistent food preparation
• Manage hygiene standards, HACCP protocols, and inventory control to maintain safe and efficient kitchen operations
• Handle staff scheduling, supply ordering, and monitor kitchen budgets to optimize resources
• Train and mentor junior chefs and kitchen staff to ensure proper techniques and team integration
• Maintain quality control by ensuring consistency in taste, presentation, and portioning

Preferred competencies and qualifications

• Demonstrate strong cooking skills and experience in high-standard kitchens, preferably with prior roles as Sous Chef or Head Chef
• Exhibit leadership and management skills to motivate teams, delegate tasks, and foster a positive work environment
• Apply creativity and innovation to develop new dishes and improve kitchen processes
• Utilize organizational skills for effective inventory management, ordering, and scheduling
• Communicate effectively in relevant languages to coordinate with staff and management

Private Advertiser

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.

• Handle complaints.

• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.

• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.

• Utilize interpersonal and communication skills to lead, influence and encourage others

• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.

• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.

• Coordinate activities with other hotel departments.

• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.

• Ensure the timely completion of performance appraisals.

• Function in place of the Front Office Manager in his/her absence.

• Be knowledgeable of policies regarding emergency procedures and security concerns.

• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.

• Be professional, responsible and mature in conduct and behavior.

• Be understanding of, encouraging to and friendly with all co-workers.

• Be self-motivated and use time wisely.

• Maintain open line of communication with each department.

• Communicate pertinent information.

• Respond positively to new ideas.

• Openly accept critical/developmental feedback.

• Report to work on time.

• Give adequate notice if going to miss work.

• Be available to work a flexible schedule to include weekends and holidays.

• Maintain effective communication through the use of meetings, log books and bulletins.

• Be available to help other departments in emergency situations.

• Perform other assignments as directed by the General Manger.

• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its services and facilities.

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

The Floater provides flexible support across Reception, Hospitality, Pantry, and Barista services based on daily operational requirements. The role requires a customer-focused and adaptable individual who is comfortable supporting different functions and locations while maintaining high service standards.

Job Responsibilities

Reception

• Welcome and assist visitors in a warm, friendly, and professional manner.

• Manage visitor registration, access passes, and reception procedures.

• Answer and direct telephone calls, enquiries, and requests appropriately.

• Manage meeting room bookings and reservations through the internal booking system.

• Respond to emails relating to reservations, catering enquiries, and hospitality requests.

• Provide information on meeting rooms, facilities, multimedia equipment, setups, and events.

• Support administrative duties such as printing, copying, scanning, and luggage storage.

Butler / Hospitality

• Provide attentive and professional service to clients, guests, and employees.

• Anticipate guest needs and respond to requests promptly.

• Prepare and maintain meeting rooms and conference spaces to ensure they are clean and presentable.

• Set up and clear meeting rooms, catering, and events.

• Serve food and beverages during meetings and functions.

• Coordinate catering requirements with clients, internal teams, and external vendors.

• Support internal and external events in coordination with the Facilities Management team.

Pantry

• Maintain pantry areas to ensure they are clean, organised, and well-stocked.

• Monitor pantry supplies and replenish beverages, snacks, condiments, and consumables as required.

• Conduct regular stock checks and assist with inventory management.

• Prepare and serve beverages and light refreshments when required.

• Maintain cleanliness of pantry equipment, crockery, utensils, and service areas.

• Support meeting and catering setups as required.

Barista

• Prepare and serve coffee, tea, and other beverages according to service standards.

• Operate coffee machines and other beverage equipment safely and correctly.

• Provide friendly and efficient customer service.

• Maintain cleanliness and organisation of the coffee bar and equipment.

• Monitor beverage ingredients and supplies and replenish stock as required.

• Follow food safety, hygiene, and workplace safety requirements.

General

• Provide coverage across Reception, Butler/Hospitality, Pantry, and Barista functions based on operational and manpower requirements.

• Maintain high standards of customer service and professional presentation.

• Follow company policies, security procedures, food safety, hygiene, and workplace safety requirements.

• Work collaboratively with team members to ensure smooth daily operations.

• Perform other reasonable duties as assigned by Management.

Job Requirements

• Prior experience in hospitality, F&B, reception, customer service, or a related service environment is preferred.

• Service-oriented with a friendly and professional attitude.

• Good communication and interpersonal skills.

• Basic computer skills and ability to use email and booking systems.

• Able to multitask and adapt quickly between different responsibilities.

• Flexible and willing to support different functions and locations based on operational requirements.

• Able to work independently and as part of a team.

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

Leadership and Team Managements:

• Lead, motivate, and manage a diverse team of guest services professionals across various locations

• Implement a training plan to ensure the team is equipped with the latest hospitality standards and practices.

• Promote and ensure inclusivity within the team, encouraging diverse perspectives and creating a supportive atmosphere for all employees.

• Implement communication strategy with the team, clients, and relevant stakeholders across all the sites.

Operations:

• Oversee all front desk, hospitality, room reservations and switchboard activities, ensuring efficient and exceptional service.

• Develop and implement standard operating procedures (SOPs) for front desk, hospitality, room reservations.

• Ensure a high standard of guest satisfaction by anticipating the guests needs.

• Collect and analyze guest feedback to continuously improve service quality.

• Implement initiatives to constantly improve the overall guest experience

Contract Management:

• Monitor and manage budgets related to guest services operations and drives business performance in the unit.

• Complete period end finance process.

• Prepare regular reports on operational performance and guest satisfaction metrics.

• Ensure compliance with all health, safety, and regulatory requirements.

• Manage regular meeting cadence and presentations with the clients.

• Ensure SLA/KPIs are adhered to at all times and achieved to the highest possible level.

• Ensure full team adheres to both client and Compass policies.

• Manage vendor relationships to ensure the highest quality of services.

Strategic Planning:

• Develop and implement strategic plans to enhance guest services across locations.

• Identify opportunities for service improvements and cost efficiencies.

• Seek opportunities to develop the contract where possible.

• Stay updated on industry trends and best practices to keep the organization competitive

Job Requirements & Qualifications:

• Min. Diploma in Hospitality or equivalent qualification with at least 5-8 years of experience in hospitality and F&B environment

• Experience working within a service industry and within a demanding fast paced environment.

• Experience in working within a team and desire to provide a ‘five-star’ service

• Excellent verbal and written communication skills

• Proficiency in MS applications and knowledge of office technology and equipment

• Familiarity with conference room reservation and space management systems

• Excellent organizational and administrative skills with the ability to prioritize tasks

• Ability to carry out responsibilities with minimal supervision.

• Extensive knowledge in event and space management with focus on event logistics and execution

• Ability to think strategically in terms of both short-term and long-term objectives and challenges

HEY ROCKET PTE LTD

Job Description

We are looking for an experienced Housekeeping Manager in a Luxury Hotel to oversee daily operations, ensure high cleanliness standards, and lead a team across multiple boutique hotel properties. This role is hands-on and requires strong attention to detail, team management, and operational efficiency.

Who We’re Looking For

• Minimum 2–3 years of relevant housekeeping experience (supervisory/managerial preferred)

• Able to work in a fast-paced, hands-on environment

• Strong attention to detail and leadership skills

• Comfortable working across multiple locations

What You’ll Be Doing

• Oversee daily housekeeping operations and ensure rooms meet quality standards

• Report room status and complete all required housekeeping checklists and documentation

• Assign rooms and cleaning tasks; inspect rooms after cleaning is completed

• Enter guest rooms following proper access and vacancy procedures

• Respond promptly to guest requests and coordinate with other departments

• Perform hands-on cleaning duties when required (bathrooms, beds, surfaces, vacuuming, etc.)

• Replenish room amenities, linens, and supplies

• Manage housekeeping inventory, carts, and room keys

• Train and supervise both in-house and outsourced team members

• Assist with laundry or public area cleaning when needed

• Ensure adherence to housekeeping standards and procedures

Salary & Others

• Up to $3,600/month (higher for candidates with strong experience)

• Work Schedule: Local: 5 days/week, 44 hours

• Working Hours: 9:00 AM – 6:30 PM

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)

He Xi Enterprise Pte Ltd

Job Description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9+1 hours)

Must be able to able PM shift (Claim transport home)
Must be able to accept lively environment

Opened to Supervisory candidates as well! (We will provide managerial training)

Staff meal provided!

Assistant Manager (F&B)

Job Summary

Support the operations in overseeing daily F&B operations, ensuring smooth service delivery, strong team performance, and an exceptional guest experience. The Assistant Manager plays a key role in supervising the team, maintaining operational standards, supporting sales initiatives, and ensuring compliance with company policies and Singapore F&B regulations.

Responsibilities

• Assist operations in overseeing daily outlet operations, with a primary focus on service delivery, team coordination, and guest experience.

• Supervise, guide, and motivate service staff to maintain high standards of service, productivity, and teamwork.

• Support staff training and development, including onboarding new employees, coaching team members, and monitoring performance.

• Assist with daily sales performance, cost control, inventory management, and other operational targets set by management.

• Ensure compliance with Singapore Food Agency (SFA) food safety requirements, relevant regulatory requirements, liquor licensing conditions, and company SOPs.

• Handle customer feedback and complaints professionally, providing timely service recovery and escalating serious matters to the Manager when necessary.

• Assist with staff rostering, attendance monitoring, manpower deployment, and staff welfare to ensure adequate operational coverage.

• Support the planning and execution of promotions, upselling initiatives, and other activities aimed at increasing sales and customer engagement.

• Conduct opening and closing duties, outlet inspections, stock checks, and other daily operational procedures as assigned.

• Coordinate closely with the kitchen, bar, and other departments to ensure smooth communication and efficient daily operations.

• Assume responsibility for outlet operations in the absence of the Manager when required.

Preferred Competencies and Qualifications

• Diploma in Hospitality, Business, F&B Management, or a related field preferred.

• Minimum 3 years of relevant F&B experience, with supervisory or team-leading experience preferred.

• Strong leadership and people-management skills with the ability to work effectively with multicultural teams.

• Strong customer service orientation with good communication and problem-solving abilities.

• Good understanding of restaurant operations, service standards, manpower deployment, and basic cost control.

• Knowledge of Singapore F&B regulations, food safety requirements, and licensing requirements preferred.

• Able to work independently and support the Manager in managing day-to-day operational matters.

• Flexible to work shifts, weekends, and public holidays.
  

He Xi Enterprise Pte Ltd

Job Description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9 hours +1 hour break)

Must be able to able PM shift (Claim transport home)
Must be able to accept lively environment

Staff meal provided!

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning

• Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment

• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability

• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity

• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty

• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement

• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement

• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred

• Minimum 5 years of restaurant management experience in the F&B industry preferred

• Demonstrated leadership skills managing multicultural teams preferred

• Proven customer service orientation and problem-solving abilities preferred

• Financial acumen with experience in P&L management and cost control preferred

• Knowledge of Singapore F&B regulations and licensing requirements preferred

• Flexibility to work varied hours including weekends and public holidays preferred

Baes Hospitality Pte Ltd

Specializing in nightlife entertainment, the company operates a unique concept that blends the high-energy atmosphere of a club with the cozy ambiance of a living room and music room setting. The term 'Bae,' a term of endearment with a touch of Korean sophistication, reflects the brand's multifaceted nature. Guests are invited to exclusive gatherings in a curated music room featuring a state-of-the-art DJ setup and a signature home cocktail bar. This innovative approach offers culturally savvy individuals a distinctive clubbing experience that fosters lasting connections and transforms every night into a memorable gathering.

Job Description

🎉 Sign-on bonus included!!

Job Description

• Thoroughly clean and polish glasses to ensure a pristine presentation for drinks.

• Maintain a clean and tidy bar area to uphold high hygiene standards.

• Assist with preparation tasks to streamline the efficiency of the bar service.

• Regularly check and replenish ice levels; ensure an ample supply of mixers for smooth operations.

• Efficiently take customer orders, providing attentive and friendly service.

• Complete closing procedures, including settling bills and ensuring all transactions are accurately recorded.

• Set up the bar for service, ensuring all necessary items are in place. Similarly, close the bar efficiently at the end of the day.

• Organize bottles and glasses in a manner that supports efficient drink preparation and enhances beverage promotions.

• Demonstrate strong communication skills to ensure a smooth flow of service.

• Assist the restocking and replenishment of bar inventory and supplies.

• Adhere to health and safety guidelines to create a safe and hygienic environment for both staff and customers.

• Work closely with the manager to facilitate the efficient operation of the bar on a daily basis.

• Other ad-hoc duty as assigned.

Job Requirement

• Proven experience as a Bartender in a fast-paced and customer-oriented environment.

• Knowledge of beverage recipes, preparation methods, and presentation techniques.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Familiarity with health and safety regulations in the food and beverage industry.
  

Description about the concept:
Bae's Cocktail Club is opening a new concept housed within the National Gallery Singapore, brought to life by the award-winning minds behind The Proper Concepts Collective, Native Holdings, Chuga Soju and Labyrinth. Across two immersive levels, we blend soulful Singaporean cuisine, innovative cocktails, and nostalgic music-driven vibes—offering guests a seamless day-to-night experience.

From rooftop dining with skyline views to intimate lounge revelry, we celebrate the spirit and flavour of modern Singapore, reimagined.

Baes Hospitality Pte Ltd

Specializing in nightlife entertainment, the company operates a unique concept that blends the high-energy atmosphere of a club with the cozy ambiance of a living room and music room setting. The term 'Bae,' a term of endearment with a touch of Korean sophistication, reflects the brand's multifaceted nature. Guests are invited to exclusive gatherings in a curated music room featuring a state-of-the-art DJ setup and a signature home cocktail bar. This innovative approach offers culturally savvy individuals a distinctive clubbing experience that fosters lasting connections and transforms every night into a memorable gathering.

Job Description

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the outlet, including FOH and BOH coordination.

• Ensure smooth service flow during peak and off-peak hours.

• Monitor outlet cleanliness, ambiance, and adherence to brand standards.

• Implement and enforce company SOPs to maintain efficiency and quality.

Customer Experience

• Lead by example in delivering excellent customer service.

• Handle guest complaints and feedback professionally and promptly.

• Maintain strong guest relationships to encourage repeat business.

Financial Performance

• Work towards achieving sales, revenue, and profitability targets.

• Monitor daily sales reports, control costs, and manage inventory to reduce wastage.

• Assist in pricing strategies, promotional activities, and upselling initiatives.

People Leadership

• Supervise, train, and motivate staff to achieve high performance and service standards.

• Plan shift rosters, manage attendance, and ensure adequate manpower coverage.

• Conduct performance reviews and provide coaching for team development.

• Uphold discipline and handle HR-related matters in coordination with the HR department.

Compliance & Safety

• Ensure the outlet complies with NEA, SFA, MOM, and liquor licensing regulations.

• Enforce food hygiene, workplace safety, and responsible alcohol service practices.

• Conduct regular audits and corrective actions to maintain compliance.

Collaboration & Reporting

• Work closely with the marketing team on promotions and events.

• Liaise with the kitchen team to ensure smooth coordination between FOH and BOH.

• Prepare and submit weekly/monthly reports on sales performance, staffing, and operational issues.

Requirements

• Diploma/Degree in Hospitality Management, Business, or related field preferred.

• At least 3–5 years of experience in F&B operations, with 1–2 years in a supervisory/managerial role.

• Strong leadership and communication skills with the ability to manage a diverse team.

• Hands-on, service-oriented, and proactive in problem-solving.

• Strong knowledge of Singapore’s F&B regulatory requirements.

• Willing to work shifts, weekends, and public holidays.
  

Description about the concept:
Bae's Cocktail Club is opening a new concept housed within the National Gallery Singapore, brought to life by the award-winning minds behind The Proper Concepts Collective, Native Holdings, Chuga Soju and Labyrinth. Across two immersive levels, we blend soulful Singaporean cuisine, innovative cocktails, and nostalgic music-driven vibes—offering guests a seamless day-to-night experience.

From rooftop dining with skyline views to intimate lounge revelry, we celebrate the spirit and flavour of modern Singapore, reimagined.

Laguna Hotel Holdings Pte Ltd

Job Description

JOB DESCRIPTION

• Ensures that all banquet functions are well set up and organized.
• Prepares monthly & weekly forecasts and distributes to department concerned.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two way communications with related departments like Banquet sales, Kitchen, and other departments.
• Attends daily F&B briefing, F&B Meeting in the absence of the Banquet Manager, and all other training sessions and meeting required for the position.
• Reports and controls breakage and losses in the banquet section.
• Directs all efforts in the banquet service to maintain all service standards established for food and beverage service department.
• Follows the cleaning schedule established for banquet section.
• Capable of receiving and handling banquet booking inquiries and special arrangement.
• Performs other duties as assigned by Banquet Manager/Assistant Banquet Manager.

Hilton Garden Inn

A Welcoming Hotel in the Heart of Little India

Job Description

Overseeing daily restaurant operations, In-Room Dining and &ToGo (grab and go retail) to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Assistant Outlet Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities:

Here’s what you’ll do during a typical day:

·       Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.

·       Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.

·       Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.

·       Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.

·       Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.

·       Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.

·       Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.

·       Food Safety Regulations: Ensuring that all food safety standards are met.

Qualifications:

·       Proven experience as an Assistant Outlet Manager or similar role in a restaurant or hotel, or 2-3 years as a Senior Supervisor.

·       High school diploma or equivalent; hospitality training is a plus

·       Excellent communication, grooming, and interpersonal skills

·       Fluent in English; additional languages are an advantage

·       Friendly, professional, and guest-focused

·       Able to work flexible shifts

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Willow Restaurant

Job Description

Junior Sous Chef

Introduction:
Located in the heart of Singapore, Willow is a One Michelin Star restaurant celebrated for its Contemporary Asian cuisine, showcasing premium seasonal ingredients sourced from Japan. Guided by a philosophy of precision, balance, and creativity, our kitchen team is dedicated to delivering refined, soulful dishes that embody the spirit of modern Asian fine dining. We are seeking a Junior Sous Chef who shares our passion for excellence, craftsmanship, and continuous growth.

Key Responsibilities:

• Support the Executive Chef and Sous Chef in overseeing daily kitchen operations, ensuring consistency and excellence in execution and presentation.
• Prepare dishes in line with established recipes, techniques, and plating standards that reflect Willow’s culinary philosophy.
• Contribute to menu development through thoughtful input on new dishes, seasonal ingredients, and modern interpretations of Asian cuisine.
• Maintain a high level of mise en place readiness, ensuring efficiency and precision during service.
• Uphold the highest standards of kitchen hygiene, food safety, and organization, ensuring compliance with all health regulations.
• Assist in managing ingredient quality, stock rotation, and procurement of premium produce from trusted suppliers.
• Mentor and guide junior team members, promoting teamwork, respect, and a culture of learning within the kitchen.
• Demonstrate initiative and professionalism under pressure, maintaining composure during high-volume or high-profile services.

Qualifications:

• Proven experience in a fine-dining or Michelin-starred restaurant, ideally with exposure to Japanese or Contemporary Asian cuisine.
• Strong technical foundation in modern and traditional cooking methods, with excellent attention to detail.
• Ability to multitask effectively while maintaining consistency and precision.
• Deep respect for ingredients, seasonality, and the art of presentation.
• Culinary diploma or equivalent professional certification preferred.
• A team player with a disciplined, humble, and growth-oriented mindset.

Perks:

• Fixed 5 day work week
• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance Coverage

Willow Restaurant

Job Description

Sous Chef

Introduction:
Nestled in the heart of Singapore, Willow is an Asian fine-dining restaurant renowned for its innovative interpretation of traditional Asian flavours. With a focus on seasonality, craftsmanship, and contemporary culinary techniques, we strive to deliver a refined yet soulful dining experience. We are seeking a skilled and motivated Sous Chef to support our Head Chef in leading the kitchen, driving culinary excellence, and shaping the continuous evolution of our cuisine.

Key Responsibilities:

• Support the Head Chef in overseeing daily kitchen operations to ensure consistent, high-quality execution of dishes.
• Lead and supervise kitchen stations, maintaining precision, efficiency, and adherence to Willow’s culinary standards.
• Assist in menu development, contributing innovative ideas rooted in seasonality, creativity, and Asian fine-dining sensibilities.
• Uphold strict food safety, hygiene, and organisational standards in accordance with restaurant and regulatory requirements.
• Train, guide, and mentor junior kitchen team members, fostering a culture of discipline, teamwork, and continuous improvement.
• Collaborate closely with the front-of-house team to ensure seamless communication and exceptional guest experiences.
• Assist in inventory management, including ordering, receiving, and proper storage of ingredients and supplies.
• Stay updated on contemporary culinary trends, techniques, and ingredients, particularly within Asian cuisine.

Qualifications:

• Previous experience in a fine-dining or upscale kitchen environment, with at least 2 years in a supervisory or senior cook role.
• Strong technical cooking skills and mastery of modern and traditional Asian culinary techniques.
• Excellent organisational abilities, with a keen eye for detail, consistency, and presentation.
• Ability to lead, motivate, and support team members in a fast-paced, high-performance kitchen.
• Passion for culinary innovation, craftsmanship, and delivering exceptional dining experiences.
• Knowledge of food safety and hygiene standards; relevant certifications are a plus.

Perks:

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage
• Fixed days OFF
• Meal Allowance or a Meal

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Responsibilities

• Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
• Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests / long staying guests and renders assistance when necessary.
• Make courtesy calls to guests.
• To be well versed and updated on all tourists related information.
• Requisite and keep stock of promotional materials for daily operations.
• Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

Requirements

• Minimum O-level
• Able to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills

Blue Label Co., Ltd.

Job Description

About Us: Travis Masiero Restaurant Group is a dynamic culinary force with four vibrant concepts spanning six restaurants across Singapore and Japan. Our commitment to excellence and passion for creating exceptional dining experiences make us a sought-after destination in the heart of the Central Business District.

Our restaurants Luke's Oyster Bar and Chop House, Blue Label Pizza and Wine, Nixta Mexican Grill & Bar, and The Clubroom are led by some of the finest cooks, servers, sommeliers, and managers in Singapore.

The difference between them and others is the dedication to the purpose of their profession. We are currently

looking for individuals who want to grow their careers in an environment that is fun, busy, and professional.

Job Responsibilities: As a Restaurant Service Supervisor, you will play a pivotal role in ensuring the seamless operation of our establishments. Your responsibilities will include:

• Overseeing day-to-day restaurant service operations.
• Supervising and motivating service staff to deliver exceptional customer experiences.
• Collaborating with the management team to maintain high service standards.
• Handling guest inquiries, feedback, and ensuring customer satisfaction.
• Managing and optimizing table turnover and reservation systems.
• Monitoring inventory and coordinating with the kitchen for timely food service.
• Training and developing service staff to enhance their skills and performance.

Qualifications and Skills: To succeed in this role, you should have:

• Minimum of 1 year of experience in the service industry.
• A team player with a positive attitude.
• Warm and hospitable personality with excellent interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong communication and leadership skills.

Work Schedule:

• 5-day work week.
• 44 hours per week.

Benefits and Perks:

• Staff tips.
• Spa visits.
• Uniform allowance.
• Staff dining discount.

HOTEL JJH PTE. LTD.

Job Description

Work Location:

Hotel JJH

JJH Service Apartment

Singapore

Salary: S$2,500 – S$2,800 per month (depending on experience)

Working Days: 6 days per week

Working Hours: 9:00 AM – 5:00 PM

Job Responsibilities

Assist in the daily operations of the hotel and serviced apartment.

Handle guest check-in and check-out.

Manage reservations and booking enquiries.

Respond promptly to guest requests and complaints.

Coordinate with housekeeping and maintenance teams.

Conduct room inspections before guest arrivals.

Ensure cleanliness of all common areas and guest rooms.

Prepare daily operational reports.

Follow up on maintenance issues until completion.

Handle TTLock access and guest self-check-in.

Ensure SOPs are followed by all staff.

Assist with tenant renewals, handovers and room viewings.

Provide excellent customer service and maintain guest satisfaction.

Perform other duties assigned by management.

Requirements

Experience in hotel, serviced apartment or hospitality operations is preferred.

Good communication and customer service skills.

Able to work independently and as part of a team.

Basic computer knowledge (Microsoft Office, email and WhatsApp).

Responsible, organised and willing to learn.

Able to work on weekends and public holidays when required.

Benefits

Annual Leave

Medical Benefits

Career Advancement Opportunities

Staff Training

Friendly Working Environment

Interested applicants are welcome to apply.

JJH Group

Hotel & Serviced Apartment Operations

Marriott International

Job Description

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Description:

• Oversee and manage the efficient running and profitability of the outlet in line with the branch standards, while meeting the employee, company’s and customers’ expectations.
• Assist the manager to supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.
• Plan, coordinate, review and control production activities in order to ensure that workplace safety.
• Possesses positive attitude, proactiveness, common sense and good teamwork.
• Serve customers.
• Take cashier

Job Requirements:

• At least 3 Year(s) of working experience in the related field and industry.
• Long hours of standing during the working shift.
• Polite manner, energetic, cheerful, and hardworking.
• Self-discipline and self-motivated and enjoys interacting with people and serving customers.
• Long standing during the working hour is required.

Royal Plaza

Royal Plaza on Scotts (RP), Singapore’s first 100% smoke-free business hotel. Located in Orchard, RP has been voted Best Independent Hotel in Asia Pacific by TTG Asia for 10 years and awarded the 2017 TripAdvisor Certificate of Excellence.

Job Description

Job Summary

The Guest Services Manager plays a key leadership role in overseeing daily Front Desk operations, ensuring team members productivity, operational efficiency, and a positive, service‑driven work environment. This role champions our purpose by guiding the team to bring warmth, charm, and heartfelt hospitality at every touchpoint, welcoming guests with sincerity, anticipating their needs, and delivering an elevated and memorable experience.

Areas of Focus

Ensure that every team member consistently delivers emotional connection, warmth, and charm in guest interactions.

Strategic Responsibilities / Duties

Guest Experience & Service Excellence

1.     Coordinate closely with all departments on VIP arrivals, group/crew movements, and special requests to ensure seamless organization and execution.

2.     Welcome, escort, and bid farewell to VIP guests and any guest requiring special attention; ensure all preparations for VIP arrivals/departures are well organized.

3.     Ensure staff welcome, escort, and bid farewell to VIP guests, regular guests, Club guests.

4.     Maintain presence in the Lobby and Driveway during peak periods to ensure smooth traffic flow and brand‑aligned guest experience.

5.     Build close relationships with in‑house guests and provide personalized service to enhance emotional connection.

Operational Excellence

6.     Monitor room standards and collaborate with relevant departments to address deficiencies.

7.     Conduct frequent inspections of guest rooms and Rooms areas to uphold quality and service standards.

8.     Ensure Night Audit reports and daily sales are correctly checked, processed, and balanced.

9.     Oversee accuracy and completeness of guest registration cards, profiles, history, billing correspondence, and bucket checks.

Planning, Standards & Compliance

10.Review occupancy forecasts and plan procedures for high‑occupancy periods to ensure smooth arrivals and departures.

11.Ensure compliance with Front Office SOPs related to Safe Deposit Boxes, In‑Room Electronic Safes, Guest Room Key Cards, and security procedures.

12.Maintain complete, well‑organized files and records such as SOPs, policies, rosters, training reports, competency records, upselling reports, and leave documentation.

Team Leadership & Development

13.Supervise Front Desk team members, ensuring excellent performance, alignment with service standards and overall well being.

14.Plan and prepare monthly rosters, accounting for leave, public holidays, occupancy forecasts, and operational needs.

15.Identify training needs and propose appropriate training programs to enhance team capability and service excellence.

16.Maintain and update competencies for probation evaluations, performance appraisals, and promotions.

Guest Relations & Service Recovery

17.Work closely with Housekeeping, VIP Services, Concierge and other departments to fulfil special requests and manage service recovery effectively.

18.Update guest history profiles based on interactions to support future personalization.

Safety& Emergency Response

19.Support the Security team during emergencies (fire alarms, power failures, system issues, medical situations), coordinating with relevant departments.

Other Responsibilities

20.Perform other duties as assigned by the direct reporting manager.

Key Skills and Requirements

1.     Hospitality Diploma or Degree holders would be an advantage.

2.     Minimum 5 years of experience working in the hospitality industry, with 2 years of related experience in the similar capacity as a Duty Manager.

3.     Self-motivated with good interpersonal skill.

4.     Able to work independently and manage multiple requests efficiently.

5.     Willingness to work rotating shifts, including weekends and Public Holidays, on a 5-day work week.

Sg Hotels Pte Ltd

Job Description

Join the team at The Duxton Reserve Singapore as a Guest Service Executive, where you’ll play a key role in creating memorable stays for every guest.  In this role, you’ll be at the heart of the guest journey, anticipating needs, personalizing experiences, and ensuring every interaction reflects exceptional service.  If you’re attentive, service-driven, and enjoy collaborating across teams to deliver seamless and meaningful guest experiences, this could be the perfect opportunity for you.

Your Profile:

• Able to work shift work including weekends and public holidays.
• Minimum 1 year working experience in the hotel industry.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• A diploma in Hospitality & Management would be preferred.

SPORT DRIVING ASIA PACIFIC PTE. LTD.

Job Description

WE ARE HIRING! Guest Managers (m/f/d) PEC Singapore

📍 Porsche Experience Centre Singapore (Opening in 2027) | Full-time

Passionate about exceptional service, unforgettable experiences, and the Porsche world?

Join us as we build our Guest Management team for the all‑new Porsche Experience Centre Singapore.

✨ Your Mission

Welcome guests, support group experiences, assist event operations, manage registrations, support at the Porsche Lifestyle Shop and ensure a premium hospitality atmosphere throughout the PEC.

✨ What makes you a great fit

• Strong service mindset & communication skills

• Positive, authentic, and confident presence

• Calm & focused even during busy moments

• flexible working style and hands‑on attitude

• Passion for automotive and motorsport

• A team player

• Multilingual: fluent in English, as well as possibly other foreign languages

• Ideally, you already live in the region

Be part of an international team and help shape a one‑of‑a‑kind Porsche experience in Singapore.

Feel free to apply with a short introduction video as well. 

If you know someone living in the region who could be a great fit, please share this post with them!

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues!

We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre.

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.

Take the step to be a part of something big today, we’d love to hear from you!

F&B Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Prepare mise-en-plus as per work station assigned prior to start of each meal period
• Prepare tray/trolley setting according to guest order
• Prepare welcome amenities in accordance with departmental standards
• Greet and farewell guests in a friendly, courteous manner
• Perform all the service sequence and tasks according to guest’s needs and comply with departmental standards & LQA
• Offer beverage pouring, chair and meal setup for guest
• Serve food in efficient and timely manner
• Remove used tray/trolley from guest room/guest corridor/lift pantry
• Look for ways to upsell and add value
• Handle the ordering, collection and disposal of all related food and beverage items
• Perform cashiering duties according to company policies

Qualifications:

• Minimum 2 years of experience in similar role
• Diploma in Hospitality Management, preferred
• Good interpersonal and communication skills
• Good problem solving and decision making skills
• Able to commit rotating shift hours

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

We regret to inform that only shortlisted candidates will be notified.

MYANMARSWORLD PTE. LTD.

Job Description

The F&B Supervisor (Food & Beverage) is responsible for overseeing theday-to-day operations with a focus on Food & Beverage operations.

KeyResponsibilities

• Supervise outlet operations to maintain the standards.
• Ensure compliance with regulations, safety protocols and hygiene standards.
• Assist with staff scheduling, inventory checks, and operational planning as required.

Qualifications

• Experience in Food & Beverage operations preferably in a supervisory or managerial role.
• Strong leadership, communication and problem-solving skills.
• Flexibility to work shifts, weekends, and public holidays.

Additional Information

6-days work week

Eligiblefor overtime allowances

Groupmedical and insurance coverage

EP/SpecialPass/NTS workpermit eligible to apply

Grand Hyatt Singapore

We care for people so that they can be their best, and it is our natural propensity to care that differentiates us as the Hyatt family. At Grand Hyatt Singapore, the commitment to care is extended to all stakeholders, including communities, guests, and most importantly our team members. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands and one of the world’s best place to work. Make a difference in the lives around you, and join a company that values respect, integrity, empathy, inclusion, wellbeing, and experimentation.

Job Description

Roles & Responsibilities

Embark on a rewarding journey with us as an Assistant Manager – Front Office, where you not only play a pivotal role in ensuring the seamless operation of the department but also take the reins in leading and managing a dedicated team. Align with our esteemed brand standards and surpass the expectations of colleagues, guests, and owners, showcasing your ability to step up into a leadership role and drive excellence.

Key Responsibilities:

• Collaborate with the Assistant Front Office Managers to maintain the efficient running of the department and uphold brand standards.

• Assist in managing the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience.

• Demonstrate your commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues.

• Requirements:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.

• Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.

• Showcase exceptional communication and customer relations skills.

• Demonstrate adept problem-solving abilities, coupled with strong administrative and interpersonal skills.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

CORINTHIANS ASIA GENESIS PTE. LTD.

Job Description

Job Summary

Lead and manage front-of-house operations in a food and beverage setting, ensuring excellent guest experiences, efficient staff coordination, and smooth operational control.

Responsibilities

• Lead pre-shift briefings to align team goals and service standards
• Schedule staff shifts to optimize coverage and operational efficiency
• Train new hires to ensure consistent service quality and adherence to company standards
• Monitor staff grooming and performance to maintain professional presentation and service excellence
• Greet diners warmly and manage table flow and reservations to maximize guest satisfaction and seating efficiency
• Resolve customer complaints tactfully to maintain positive guest relations and uphold brand reputation
• Coordinate closely with the kitchen team to ensure smooth service delivery and timely order fulfillment
• Maintain cleanliness standards in front-of-house areas to comply with hygiene and safety regulations
• Enforce safety regulations to provide a secure environment for staff and guests
• Track front-of-house supplies and project product needs to prevent shortages and support uninterrupted operations
• Prepare daily reports to document operational performance and inventory status

Preferred competencies and qualifications

• Minimum 1 year experience in a supervisory food and beverage role
• Strong communication skills to effectively lead teams and interact with guests
• Conflict resolution skills to manage and resolve customer and staff issues professionally
• Team leadership skills to motivate and guide staff toward achieving operational goals
• Operational multitasking skills to manage multiple responsibilities efficiently in a dynamic environment
• High flexibility to work long hours, split shifts, weekends, and public holidays

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job Order: 1641258]
 
Key Responsibilities

• Manage assigned Group Hospitality portfolio (Group Hospitality covers Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services).
• Drive vendor performance to achieve contractual KPIs, service standards, and stakeholder expectations.
• Ensure compliance with organisational policies, regulatory requirements, audit standards, and workplace safety regulations.
• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.
• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.
• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.
• Support budgeting, procurement, and financial management to optimise resource utilisation and value for money.
• Lead or participate in projects and initiatives that strengthen service delivery, operational resilience, and organisational outcomes.
• Develop a collaborative and high-performing team culture through coaching, engagement, and knowledge sharing.

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field
• Relevant experience in contract, vendor, or service management, preferably in healthcare, hospitality, or facilities environments.
• Strong stakeholder management, communication, and interpersonal skills.
• Analytical, proactive, and able to manage multiple priorities effectively.
• Demonstrated leadership and project management capabilities.

• Earliest availability date/ notice period
• Expected & Last drawn salary

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry.
• Coaching and training the Front Office team to improve or maintain the high service standards
• Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
• Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
• Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up.
• Ensure that each service shortfall guest profile is updated in PMS with accuracy and complete guest history to enhance our Return Guest program.
• Oversee ad-hoc projects and task such as Upselling, Loyalty Recruitment, Guest Experience and Stocks Inventory.
• Preparation of Front Office work schedules and submitting to Front Office Manager for approval on a timely manner.
• Prepare monthly reports for the Front Office Department and revise the key performance indicators together with the Housekeeping Department and the Reservations team.
• Monitor the upsell program. Encourage and motivate the team to achieve the daily / monthly target set by Front Office Manager. To counsel any under-performing associates, if necessary.
• Liaise daily with the Reservations team to ensure accuracy in room allocation as well as the maximization of yield.
• Work closely with Engineering to ensure that maintenance requests are followed up on and completed efficiently.
• Liaise with Housekeeping to ensure that room cleanliness standards are maintained. Checking of VIP rooms prior to arrivals to ensure amenities are accorded and rooms are of highest standards.
• Ensure that public areas are clean and well presented with regular monitoring.
• Welcoming of VIPs in the absence of Management.
• Supervise lobby services such as valet and bellmen duties, ensuring that guest arrivals and departures are as efficient as possible.
• Ensure that the night audits are conducted effectively and accurately.
• Ensure there is management support and presence visible at the Front Office and in the lobby during key periods throughout the day.
• To check on Front Office cashier closure ensuring all paperwork are correct with no discrepancies before ending of each shifts.
• Monitor the Front Office team members’ shift duties periodically to ensure all are completed on a timely manner.
• To coordinate with security in the investigation of irregularities and undesirable guests. And reporting such matters to Front Office Manager and Management on a timely manner.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To represent the Management in their absence for any emergency situation that may arise.
• To conduct regular patrolling of the hotel premises to ensure all are in order
• Strive to implement the Sofitel Vision and demonstrate active use of the Sofitel Values.
• Any other reasonable request as required by Hotel Management.

Job Requirements:

• Minimum of 5 years hotel operational experience, Front Office essential, 5 star luxury environment preferred.
• Strong operational background with experience in the implementation and management of brand standards
• Project professional image at all times through personal presentation/ interpersonal skills.
• Experience in the coaching and development of a professional management team.
• Recruitment, selection and training of team members.
• Able to initiate contact and establish rapport easily.
• Efficient organization of time and work.
• Ability to influence others to achieve common goals.
• Ability to lead, develop and mentor the Front Office team.
• Appreciates and maintains an effective outlet for stress.
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.