The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures. 

What will I be doing?  

As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 

• Actively seek verbal feedback from customers and team members at each service period. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 

• Be available to assist on duty in the restaurant and bars during any busy days or special events. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 

• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and Managers, assessing team members against these standards. 

• Ensure that training on departmental standards is regularly conducted in the outlets. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.). 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, and handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Maintain event and function histories to assist with returning events. 

• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B operational and roster meetings. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Seek out and maximize departmental and hotel revenue opportunities. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager. 

• Assist the F&B Manager with preparation of event brochures. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Supervise the financial performance of the department in line with the profit plan. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company control procedures, control costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans for the department. 

• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all the relevant information before commencing employment. 

• Assist with planning and ensuring departmental orientation is carried out. 

• Ensure that the Orientation Training manual for each outlet is kept up to date. 

• Ensure that standards training, and assessments are carried out. 

• Ensure the health, safety and well-being of customers and all team members. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Ensure that hygiene training is conducted at least once a year. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, 

• service techniques, and guest interaction. 

• Considerable skills in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Executive Floor Manager greets and registers guests, providing prompt and courteous service. He / she checks guests out of the hotel and resolves guests’ challenges throughout their stay in our hotel. This role upgrades and promotes hotel services and amenities and upsells products to the guests. 

What will I be doing? 

As the Assistant Executive Floor Manager, you will be responsible for performing the following tasks to the highest standards: 

• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.  

• Make appropriate selection of rooms based on guest needs, code electronic keys and non–verbally confirm room numbers and rates.  

• Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring that guests know location of rooms containing room keys, tokens of our appreciation and gifts to guests, etc. 

• Ensure rooms and services provided by the hotel are correctly accounted for within guests’ statements, assist guests with check out payments or charges, accepting and recording vouchers, credit card transactions, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.  

• Greet customers immediately with a friendly and sincere welcome using positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information on outlet hours, special VIP programs, events, etc. 

• Receive special requests from guests, respond appropriately or forward requests to appropriate team members for decision and action. 

• Promptly answer the telephone and email inquiries, input messages into the computer system and advise other team members of special guests’ needs. 

• Take messages and communicate the content to guests, retrieve mail, packages, facsimiles or other special items for customers as requested.  

• Field guests’ complaints, conducting thorough research to develop the most effective solutions and negotiate results.  

• Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  

• Remain calm and alert especially during emergency situations and heavy hotel activity, planning and implementing detailed steps by using experienced judgment and discretion. 

• Take an active role in the team by being kind, cooperative and helpful, never forgetting the person behind the guest. 

• Actively take part in training where and when required, attend formal training sessions and on the job training to maintain standards and develop skills and abilities.  

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Take an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Ensure that VIP guests are treated personally and recognized as an individual. 

• Assist the Guest Service Manager by blocking rooms according to guests’ preferences. 

• Print welcome letters from the Guest Relation Manager, and for 1st time stay Hilton Honors guests, arrange welcome cards and ensure that they are placed in guests’ rooms or presented at the time of arrival. 

• Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon. 

• Facilitate the operation of the VIP gift amenity menu by offering it to guests, ensuring that VIPs receive their chosen amenity items. 

• Liaise with Sales, Reservations and the Business Development team to handle corporate guests. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Provide extra services for VIP guests including offering of refreshments, cold towels and other courtesies upon arrival. 

• Carry out ticket reconfirmation, safari bookings and make guest reservations when required. 

• Ensure a prompt and efficient departure by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct. 

• Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members. 

• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure that the overall appearance of the Executive Lounge is neat and tidy at all times. 

• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. 

• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action is taken. 

• Prepare the Executive Lounge for F&B service, monitoring service and preparation areas to ensure cleanliness and presentation standards. 

• Ensure that the Front Office Manager is kept aware and up to date with operational issues. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person, pending action is completed and guest satisfaction confirmed.  

• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. 

• Ensure the day-to-day functions of the Executive Lounge are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-up.  

• Monitor inventory of the Executive Lounge’s stock including DVDs and CDs to ensure that all items provided to guests are returned and accounted for. 

• Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is actioned accordingly. 

• Ensure that the Executive Lounge’s stock is managed and not wasted, maintaining costs where possible. 

• Keep up to date and aware of competitors’ activities in order to be informed. 

• Adhere to the hotel selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manual, and Fire procedures and regulations, being a part of the Fire team when and where directed. 

• Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount. 

• Adhere to the company’s credit policy at all times when managing cash, credit card transactions, city ledgers, vouchers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. 

• Provide safety deposit boxes to guests, ensuring that guests’ valuables are safe and secure at all times. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money. 

• Attempt to communicate with guests in guests’ native language, if applicable. 

• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Assistant Executive Floor Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 3 or 5 years of related work experience preferred. 

• Able to perform moderately complex mathematical calculations without error.  

• Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs. 

• Able to access and accurately input information using a moderately complex computer system. 

• Strong leadership and communication skills. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Marriott International

Job Description

ONYX Hospitality Group

Job Description

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Descriptions:

·       Assist Operation Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations

·       Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis

·       Prepare the Roster on a weekly basis

·       Ensure all service staff are communicated correctly and meeting all established standards of service consistently

·       Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries

·       Process guests’ orders to ensure that all items are prepared and served promptly

·       Direct and coordinate the activities between kitchen and service staff

·       Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware

·       Assists in setup and clear down of the front and back of Coffee House & Boutiques operations

·       Ensure food safety regulations are followed as according to NEA’s policy

·       Ensure waste is minimized and properly recorded

·       Handling of cash, POS system and report of take-in-cash when on duty

·       Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

·       Organize all documentations and reports on shift work on a daily basis

·       Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Coffee House & Boutiques

·       Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Coffee House & Boutiques

Qualifications:

·       Minimum 5 years of experience in F&B / Retail operations, preferably in luxury goods industry

·       Pleasant and well-groomed

·       Excellent communication and interpersonal skills

·       Fluent in English Communication

·       The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness

·       High initiative and positive attitude

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Responsibilities

• Overseeing the operations of the Coffee House & Boutiques to ensure smooth and efficient performance.

• Monitor staff appearance to ensure adherence to company grooming standards, and enforce compliance with standard operating procedures.

• Prepare and manage weekly staff rosters.

• Communicate service standards clearly to all team members and ensure consistent service delivery.

• Deliver friendly, attentive, and efficient service, addressing customer needs, complaints, and inquiries promptly.

• Process customer orders accurately to ensure timely preparation and service.

• Coordinate activities between the kitchen and front-of-house teams to maintain workflow and service quality.

• Supervise coffee service and catered events, maintaining cleanliness and presentation standards.

• Assist with the setup and breakdown of both front- and back-of-house operations.

• Ensure full compliance with food safety regulations in accordance with NEA policies.

• Minimize and accurately record waste.

• Manage cash handling, operate POS systems, and report cash intake when on duty.

• Maintain accurate daily sales records, ensuring all items are properly accounted for.

• Organize shift documentation and reports daily.

• Manage stock ordering, inventory control, and ensure the availability of the latest products and updated product catalogues.

• Create visually appealing merchandise displays that enhance customer experience and showcase the Coffee House & Boutiques.

Qualification:

• Bachelor or Master's degree

• Minimum of 3 years’ experience in F&B or retail operations, preferably in the luxury goods sector

• Pleasant demeanor with a well-groomed appearance

• Strong communication and interpersonal skills

• Good command of English, both spoken and written

• Hands-on, customer-centric approach with a proactive and assertive attitude

• High initiative and a positive, can-do mindset

Private Advertiser

Job Description

- Oversee opening, service periods, and closing procedures to ensure operational readiness.

- Deliver and maintain high standards of guest service; actively engage with guests to collect feedback.

- Recruit, onboard, schedule, coach, develop and discipline FOH staff; run regular team briefings.

- Coordinate closely with Head Chef/kitchen leadership on menu execution, portion control, food quality, and service timing.

- Monitor daily sales, labor, food cost and other operational metrics; implement corrective actions when variances occur.

- Manage on-site inventory: receiving deliveries, perform stock counts, control shrinkage and ensure FIFO.

- Enforce health, safety and sanitation standards (local regulations and company policies).

- Handle guest complaints and incidents; perform root-cause follow up to prevent recurrence.

- Prepare and submit daily/weekly operational reports (sales, cash, incidents, staffing) to the GM.

- Support local marketing and promotional activities; execute in-store events and up-selling initiatives.

- Maintain cost control through portioning, waste reduction and labor optimization.

- Implement company SOPs and contribute practical feedback for SOP provident.

Key performance indicators (KPIs)

- Guest satisfaction scores / Net Promoter Score (NPS)

- Average check / covers per shift / table turnover

- Food cost % and labor cost % vs. budget

- Sales growth and target attainment (daily/weekly/monthly)

- Employee turnover and staff engagement metrics

- Hygiene and safety audit scores

- Shrinkage and stock variance

Qualifications:

- Minimum 2–3 years of experience as a Restaurant Manager, Supervisor or Assistant Manager in a fast-paced restaurant environment.

- Proven track record of team leadership and delivering guest service excellence.

- Basic financial literacy: ability to read P&L line items affecting the outlet.

- Knowledge of food safety and local health regulations.

- Strong communication skills in Thai and functional English (adjust based on location).

- Flexibility to work evenings, weekends and public holidays.

Core competencies

- Guest-centric mindset and problem solving under pressure.

- People management: coaching, scheduling, conflict resolution.

- Operational discipline and attention to detail.

- Basic numerical skills and data-driven decision making.

- Initiative, resilience and a positive, service-oriented attitude.

Hninn Bkk

Job Description

About the Role

We are looking for an experienced Restaurant Supervisor to join our team at HNINN Bkk’ in Bang Kapi, Bangkok. This is a full-time position where you will oversee the daily operations of our vibrant restaurant, ensuring smooth service, exceptional guest experiences, and a motivated team.

Key Responsibilities

• Supervise and schedule restaurant staff to maintain efficient service and a positive team atmosphere.

• Monitor food and beverage quality, presentation, and inventory to uphold high standards.

• Address customer inquiries and resolve complaints in a professional, courteous manner.

• Assist in training, coaching, and developing restaurant staff.

• Collaborate with the kitchen team to ensure seamless coordination between food preparation and service.

• Ensure full compliance with health, safety, and hygiene regulations.

• Track restaurant performance and provide recommendations for improvements.

What We’re Looking For

• Minimum 2 years’ experience in a restaurant supervisory role.

• Strong leadership, communication, and interpersonal skills.

• Excellent customer service focus with strong problem-solving abilities.

• Solid knowledge of food and beverage operations, menu planning, and inventory management.

• Familiarity with hospitality health and safety regulations.

• Ability to thrive in a fast-paced, team-oriented environment.

• Proficiency in English and Thai, both spoken and written.

What we offer.

At HNINN BKK, we believe great food and coffee come from a team that enjoys what they do. Joining us means being part of a small, close-knit crew where everyone’s ideas and contributions matter.

We focus on creating a welcoming space not only for our guests but also for our staff — a place where you can learn, grow, and take pride in the work you do every day.

About us

HNINN is a new two-story café and restaurant in Bangkok that blends modern dining with a warm, creative atmosphere. Located within a vibrant shared compound, we offer not only delicious food and drinks but also a welcoming space for community and culture.

Our vision is to become a go-to destination where quality, hospitality, and creativity come together, and we’re looking for passionate individuals to join our team in shaping this experience. Apply now to join our team as a Waiter and be a part of our journey!

1 OAK Thailand Co.,Ltd

Job Description

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, maintaining quality and safety standards, and driving business performance to achieve revenue targets.

Key Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.

• Supervise, train, and motivate staff to provide exceptional customer service.

• Ensure compliance with health, safety, and hygiene regulations.

• Manage budgets, monitor expenses, and optimize cost efficiency.

• Develop and implement strategies to increase sales and profitability.

• Handle customer inquiries, feedback, and complaints professionally.

• Maintain high standards of food quality, presentation, and service.

• Prepare reports on sales, performance, and staff productivity.

• Collaborate with the kitchen and bar teams to ensure smooth service flow.

• Recruit, schedule, and evaluate staff performance.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• Proven experience as a Restaurant Manager or in a similar hospitality management role.

• Strong leadership, organizational, and communication skills.

• Excellent problem-solving and decision-making abilities.

• Good command of English (both written and spoken).

• Knowledge of financial management, inventory control, and POS systems.

• Ability to work flexible hours, including weekends and holidays.

Watkinson (Thailand) Co., Ltd.

Job Description

KIRABI Sathorn 

The no. 1 Yakinoku Restaurant in BKK 

Work hours: 10 am - 10.30 pm 

Location: Empire Tower, Sathorn, Bangkok 

Salary: Based on experience and qualifications

Qualifications: 

- Japanese Nationality (required)* 

- 3-5 Years work experience in related field

- Able to communicate in English or Thai

Send your inquiry or Apply Now!

Email: hr@watkinson.co.th 

Tel: 092-694-7195

Empire Tower Restaurants

Job Description

Hilton Hotel

Job Description

A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality.

What will I be doing?

A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive orders and serve customer requests completely in a timely manner
• Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
• Take food orders and assist the floor team with deliveries as required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience within a cocktail bar environment
• The ability to create classic cocktails
• Flexibility in hours as you will be working rostered shifts, especially on weekends
• Exceptional personal presentation and communication skills
• Flexibility to respond quickly and positively to a range of work situations
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

HANSA1616 CO., LTD.

Job Description

Thai Restaurant manager’s Job description

Location: Hansa River House

Position: Full-Time Restaurant Manager

Experience Level: Mid-Senior Level

Age : 35-45

Nationality : Thai

GENERAL DUTIES: 

Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Restaurant Area. 

SPECIFIC DUTIES:  

RESPONSIBILITIES AND MEANS  

Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: possesses sound knowledge of food & beverage, up selling and availability of menu items. Performs duties common to all supervisor and other duties as may be assigned. 

OPERATIONS

• Planning and arrange the manpower to operate the restaurant running by doing the schedule and make sure the restaurant operations flow is smooth.

• Responsible for overall of operations such as electricity system, AC system, cleanliness, staffs grooming and etc.

• Handle the guests complaint and maintain the guest satisfactions to make sure mood of the restaurant always goes well especially VIP and high demanding clients.

• Summarize the operations issues in case of see somethings weak the manager need to actions right away and ensure the actions has logical and efficiency.

• To be the compromiser when restaurant mood goes to the wrong direction e.g. conflict between each division the manager must solve the issue by courtesy and professional or any issue the manager must handle it on the right directions.

• Always perform high service standard by expertise the menu knowledges both of food and beverage or any field if needs.

• Able to replace every positions if needs like food runner when food serving flow struck, hostess when the serving delay, or any area. The manager must maintain the overall restaurant mood and operations flow to be the first priority.

• Implements and enforces the regulations and house rules. 

ADMINISTRATIVE 

• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on restaurant reservation and guest preferences. 

• Maintains proper records of Sales, guest complaints, solutions and all concerns to personnel or equipment in appropriate logbooks for reference. 

• Maintains established par stock for operating supplies to ensure smooth operation. 

• Make suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.  

• Establishes control procedures for reconciliation of Cashiering before and after service.

• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.  

• Participates in the planning of menus & beverage lists. 

• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with the team.  

MARKETING 

• Attends to guest complaints, requests or inquiries regarding food and beverage services and deliver all required to management team to discuss and apply 

• Be familiar with changes and trends in the competition and the market place to understanding the products or service reaching to clients preferences and discuss to management team that able to apply and practically

• Tracking the client’s channels and summarize to management team to ensure that our marketing way is aiming to the right target.

• Collecting all necessary data during operations to ensure that the right information will goes to marketing with solid and efficiency 

HUMAN 

• Observes and records employee performance, hence able to make recommendations regarding employee promotions. 

• Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff and maintain to the same proposed.  

• Conducts interview to sort the right performance staffs to the team

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all clients, heads office and employees.  

REPLACEMENT AND TEMPORARY MISSION  

• Perform other duties and handle projects as assigned by Management team

W Bangkok

Job Description

Bez Careers (S) Pte Ltd

Job Description

F&B Manager – Fine Dining Thai Restaurant (Work Location in Singapore)

We are seeking an experienced and passionate F&B Manager to lead the operations of our fine dining Thai restaurant in Singapore. The ideal candidate will have strong leadership skills, a deep understanding of restaurant operations, and a passion for delivering exceptional guest experiences.

ROLES & RESPONSIBIILITIES

1. Responsible for the overall operations of the restaurant including implementing and enforcing standard operating procedures, ensuring strict compliance with licensing, hygiene and work place safety requirements, smooth and efficient daily front-of-house and back-of-house operations

2. Maintain high level of customer satisfaction through excellent service, high food quality, and address customers feedback promptly and professionally

3. Manpower planning & management including recruiting, training and scheduling of staff, providing leadership and fostering a positive & productive work environment

4. Prepare the annual operating budget, marketing and sales plan, capital expenditure budget, and be responsible for the monthly P&L

5. Develop and implement strategies to increase the restaurant revenue, and maximise profitability. Plan together with the chefs for new product offerings, collaborate with the Marketing Department to develop business, marketing & promotional plan

6. Monitor & control operational costs such as food & beverage costs, labour costs, and other expenses. Manage inventory and supplies, minimise wastages, identify areas for enhancement and implement changes for continuous improvement

7. Stay abreast of current market trends and ensure up-to-date knowledge of competitors, seize new business opportunities that meet objectives

8. Work closely with the owners and perform any other duties as assigned by management

 
Job Requirements

1. Support and uphold the company mission, vision and values

2. Excellent market information of competitive F&B products and services

3. High level of interpersonal skills

4. Strong oral & written communicator

5. Good leadership skills

6. Working knowledge of computer including use of Word, Excel & Powerpoint, POS System, Restaurant & management & table management system and social media platforms

Qualifications & Experience

1. At least a F&B related diploma 

2. Minimum 10 years' of F&B experience, which will include at least 4-5 years' of F&B management

Impact Exhibition Management Co., Ltd.

Job Description

About the role

We are seeking an experienced Restaurant Manager ( Chinese Restaurant) to join our dynamic team at Impact Exhibition Management Co., Ltd.'. This full-time role is based in Bangkok and will be responsible for overseeing all aspects of our restaurant operations to ensure exceptional customer service and maximise profitability.

What you'll be doing

• Manage and lead a team of Service staff, Bartenders, and Hostess to deliver a consistently high level of customer service

• Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and financial reporting

• Develop and implement effective marketing strategies to drive sales and increase customer loyalty

• Ensure compliance with all relevant health, safety, and licensing regulations

• Monitor and analyze restaurant performance metrics to identify areas for improvement

• Foster a positive and collaborative work environment to support staff development and retention

What we're looking for

• Minimum 5 years of experience in a restaurant management role, preferably in the hospitality industry

• Proven track record of successfully managing a restaurant operation, including staff supervision, inventory control, and financial management

• Strong leadership and communication skills, with the ability to motivate and inspire a team

• Excellent customer service orientation and problem-solving abilities

• Knowledge of food and beverage trends, menu planning, and cost control strategies

• Proficiency in using relevant restaurant management software and tools

• Familiarity with local health, safety, and licensing regulations in the Bangkok area

What we offer

• Competitive salary and bonus structure

• Comprehensive health and wellness benefits package

• Opportunities for professional development and career advancement

• Supportive and collaborative work environment

• Discounts on food and beverages at our restaurants

About us

Impact Exhibition Management Co., Ltd.' is a leading provider of exhibition and event management services in Thailand. With over 20 years of experience, we have a reputation for delivering world-class events that connect businesses and consumers. Our diverse portfolio includes trade shows, conferences, and experiential marketing activations. We are committed to creating dynamic and engaging experiences that drive growth for our clients and partners.

Apply now to become our next Restaurant Manager and be a part of our exciting journey!

Sheraton

Job Description

Marriott International

Job Description

Central Group (Central Pattana Public Company Limited)

Job Description

Private Advertiser

Job Description

• Oversee daily restaurant operations, reporting to the Operations Manager.

• Handle customer complaints, ensuring satisfaction and supervising staff performance.

• Maintain high standards in staff grooming, hygiene, cleanliness, and safety.

• Develop menus and marketing plans reflecting Tai (Shan) culinary traditions.

• Coordinate with bar and kitchen leaders to ensure smooth and authentic operations.

• Drive marketing campaigns for local and international audiences, promoting cultural identity.

• Organize events to boost sales and showcase hospitality.

• Manage budgets, inventory, and cash flow and cash control, focusing on profitability.

• Recruit, train, and supervise staff, ensuring alignment with hospitality standards.

• Monitor menu performance and collaborate with chefs to refine offerings.

• Ensure compliance with health and safety regulations and licensing laws.

• Foster a positive team culture and provide training for ongoing development.

• Address operational challenges and customer feedback efficiently.

Requirements:

• Fully fluent in Thai with fluency in English.

• Experience in budget management, inventory control, and cash handling.

• Proficiency in developing and executing marketing campaigns.

• Ability to plan and manage events to boost sales and brand identity.

• Solid understanding of health and safety regulations and licensing laws.

• Exceptional communication and interpersonal skills.

• Creativity and attention to detail, especially in menu development and presentation.

• Flexible and adaptable, with the ability to address operational challenges effectively.

• Able to use Restaurant Software.

Private Advertiser

Job Description

Main Responsibilities

• Oversee day-to-day restaurant operations, ensuring seamless service flow from open to close.

• Address guest concerns with professionalism, turning complaints into memorable service recoveries.

• Maintain high standards of cleanliness, hygiene, and staff presentation at all times.

• Coordinate closely with kitchen and bar teams to ensure smooth back-and-front-of-house integration.

• Partner with chefs to refresh menus, balancing authenticity with visual and taste appeal.

• Plan and implement effective marketing campaigns aimed at both local diners and tourists.

• Organize in-house events and promotions to attract new guests and retain loyal customers.

• Manage budgeting, inventory, cash flow, and cost control to maintain financial health.

• Lead recruitment, training, and performance supervision to uphold service excellence.

• Ensure full compliance with food safety, health regulations, and licensing laws.

• Foster a supportive and performance-driven work environment, offering coaching and growth opportunities.

• Monitor service quality and guest feedback proactively, acting quickly to resolve any issues.

Key Qualifications & Skills

• Bilingual fluency in Thai and English — both written and verbal.

• Strong grasp of budgeting, cost management, inventory control, and POS/ERP systems.

• Experience in F&B marketing, including event planning and brand promotion.

• Solid understanding of food safety standards, labor laws, and operational compliance.

• Confident, empathetic leader with excellent communication and team management skills.

• Attention to detail and creativity in menu planning, guest experience, and restaurant presentation.

• Solution-oriented, calm under pressure, and confident in managing operational challenges.

• Tech-comfortable — able to navigate scheduling, reporting, and operational software with ease.

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Bartender plays a key role in creating authentic and memorable moments for guests by preparing and serving beverages with warmth, attentiveness, and professionalism. This role contributes to the overall guest experience by ensuring a welcoming atmosphere, maintaining a clean and organized service area, and delivering consistently high-quality drinks and service.

Duties and Responsibilities:

·Greet guests warmly as they enter and make them feel welcome.

·Provide guests with drink menus and answer any questions about ingredients and menu options.

·Take orders carefully, noting preferences for coffee blends, dairy, and sugar ratios.

·Prepare beverages according to established recipes, ensuring quality and consistency.

·Serve beverages along with cookies, pastries, and muffins.

·Provide excellent service to the guests.

·Keep the bar area clean and organized throughout the shift.

·Maintain an adequate stock of clean mugs, plates, and utensils.

·Regularly check equipment to ensure proper operation, reporting any maintenance needs.

·Always comply with health and safety regulations.

·Gather guest feedback and communicate it to management, suggesting potential new menu items.

Requirements:

·Relevant working experience in a luxurious hotel or hospitality setting.

·Formal hotel training by a recognized technical institute is preferred.

·Excellent command of both written and spoken English and Thai.

·Attentive to details and excellent interpersonal and communication skills.

·Outgoing personality and people-oriented. A team player.

Oakwood Residence Sukhumvit 24

Job Description

Cento Bangkok

Job Description

Present menus, explain specials, and assist guests in making menu choices.

Handle guest complaints or issues with professionalism.

Reporting directly to retaurant manager.

Assist in training new team member.

Communicate special requests,dietary restrictions, or allergies to the kitchen.

Adecco Recruitment (Thailand) Limited

Job Description

Company overview:

• Bangkok: High-end Japanese restaurant

• Pattaya: Fine dining and bar

Responsibilities:

• Operational Management: Oversee daily operations of the fine dining restaurant and sky bar, ensuring a seamless and exceptional guest experience.

• Staff Management: Recruit, train, and manage a team of chefs, servers, bartenders, and support staff. Foster a positive and productive work environment.

• Customer Service: Maintain high standards of customer service, addressing guest inquiries and resolving any issues promptly and professionally.

• Financial Management: Manage budgets, control costs, and maximize profitability. Monitor financial performance and implement strategies to achieve financial goals.

• Menu Development: Collaborate with the culinary team to develop and update menus, ensuring a diverse and high-quality offering that meets guest expectations.

• Marketing and Promotion: Develop and execute marketing strategies to attract and retain customers. Plan and oversee promotional events and activities.

• Compliance: Ensure compliance with health, safety, and sanitation regulations. Maintain all necessary licenses and permits.

• Inventory Management: Oversee inventory control, ordering, and stock management to ensure the availability of necessary supplies and ingredients.

• Guest Relations: Build and maintain strong relationships with guests, ensuring repeat business and positive word-of-mouth.

Qualifications:

• Able to communicate in Thai and English.

• Have knowledge in high-end services and wine (a plus).

Contact: Lalita.k@adecco.com

Narai Hospitality Management Co.,Ltd

Job Description

St. Regis Hotels & Resorts

Job Description

Minor International PCL.

Job Description

Nations Capital

Job Description

Yanyuan Ltd.,

Job Description

Restaurant Manager

(Chinese Restaurant - Bangkok)

We are seeking a passionate and experienced Restaurant Manager to lead our front and back-of-house operations in a fast-paced Chinese restaurant located in the heart of Bangkok. The ideal candidate should have a deep appreciation for Chinese cuisine and culture, strong leadership skills, and a proven track record in restaurant operations, team management, and customer service.

⸻

Key Responsibilities:

• Oversee daily restaurant operations (FOH & BOH)

• Ensure high standards of food quality, service, hygiene, and safety

• Supervise and train staff, schedule shifts, and resolve conflicts

• Manage inventory, suppliers, and cost control (including food, beverage, and labor)

• Handle customer inquiries and complaints professionally

• Monitor financial performance and work toward achieving revenue and profit targets

• Coordinate with the kitchen team to ensure seamless service and menu execution

• Implement marketing and promotional activities in collaboration with ownership

⸻

Requirements:

Education & Experience

• At least 3–5 years of restaurant management experience

• Experience in Chinese or Asian cuisine establishments is a plus

Skills & Competencies

• Strong leadership, communication, and people-management skills

• Fluent in Thai and proficient in English; Mandarin or other Chinese dialects is a strong plus

• Knowledge of restaurant POS systems and inventory management tools

• Customer-service oriented with a focus on guest satisfaction

• Understanding of Thai labor law and health & safety regulations

Personality Traits

• Culturally sensitive and passionate about Asian/Chinese cuisine

• Proactive, hands-on, and solutions-driven

• Flexible, reliable, and able to work evenings, weekends, and holidays

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

St. Regis Hotels & Resorts

Job Description

Marriott International

Job Description

St. Regis Hotels & Resorts

Job Description

Hilton Hotel

Job Description

A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality, efficient service.
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Evaluate the performance of the Team ensuring the highest standards of service are given at all times
• Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
• Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Adhere to the Company disciplinary policy when necessary
• Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
• Meet or exceed the monthly drink profit margin target

A Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Customer Service experience in supervisory or above capacity
• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• A medium level of IT proficiency is required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role
• Passion for delivering exceptional levels of Guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

W Bangkok

Job Description

Marriott International

Job Description

Narathai Cuisine Co., Ltd.

Job Description

• Develop catering packages (menus, presentation, concepts) in collaboration with R&D, Chefs, and Creative teams.

• Oversee event operations from preparation, logistics, setup, execution to wrap-up.

• Ensure food and service quality meets Nara Thai’s premium standards.

• Control costs and ensure profitability for each event.

• Support sales team with proposals, quotations, and client meetings.

• Coordinate across departments: kitchen, service, delivery, and event staff.

• Manage on-site problem-solving and client satisfaction.

Asiatique Restaurant

Job Description

Central Retail Corporation Public Company Limited

Job Description

We are hiring Wine Sommeliers at the following locations:

1. Pinklao - urgent!

2. Dusit - urgent!

3. EAST VILLE

4. MEGA BANGNA

5. NANGLINGEE

6. TOPS-SUKHUMVIT 39

Principal Accountabilities:

• Develop and execute best-in-class service standards across formats

• Develop and coordinate training courses for store staff

• Carry out consistent quality control across formats to ensure proper merchandising, conditions of stock and a uniform and best-in-class service delivery

• Monitor aging and non-sale items across stores and develop and execute plans for their diminishment

• Coach and lead Department managers and wine staff on a day-to-day basis

• Assist with in-store assistance at peak times in flagship stores

• Develop and implement new in-store design concepts across formats 

• Work closely together with Space Optimization, Merchandising and Planogram to ensure consistent updated and engaging wine displays across formats

• Keep consistently updated on CFR’s compset and present findings to executive management on a continual basis

Education: Bachelor’s Degree or higher in BBA or related fields

Experience: Proven experience in wine industry, preferably with hand-on wine sales in either Retail or HORECA

Language: Fluent English

St. Regis Hotels & Resorts

Job Description

Empire Tower Restaurants

Job Description

Private Advertiser

Job Description

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth service from opening to closing.

• Resolve customer complaints with professionalism, aiming to turn issues into positive outcomes.

• Maintain high standards of staff grooming, hygiene, and overall restaurant cleanliness.

• Coordinate closely with kitchen and bar teams to ensure smooth operations.

• Partner with chefs to refine and innovate menus, ensuring offerings remain authentic and appealing.

• Develop and implement marketing strategies targeting both local and tourist customers.

• Organize and host events to attract new customers and retain loyal guests.

• Manage budgets, control inventory, oversee cash flow, and monitor expenses.

• Recruit, train, and supervise staff to uphold consistent service standards.

• Ensure full compliance with health, safety, and licensing regulations.

• Foster a positive workplace culture by providing coaching and development opportunities.

• Act swiftly on service issues or customer feedback to drive continuous improvement.

Qualifications & Skills

• Proficiency in Thai and English, both spoken and written.

• Strong financial skills with experience in budgeting, inventory management, and cost control.

• Marketing experience, particularly in F&B promotions and event planning.

• In-depth knowledge of food safety and relevant workplace regulations.

• Business mindset with excellent leadership and interpersonal communication, with a people-oriented approach.

• Attention to detail and creativity in menu planning and promotional activities.

• Results-driven when facing day-to-day challenges.

• Familiarity with restaurant management systems (ERP/POS) for scheduling, reporting, and operations.

Asia and Dragon CO., LTD.

Job Description

We are looking for a general manager for a Korean restaurant restaurant opening in May 2025. We are looking for a sincere and responsible person who can manage purchases and sales, customer service, and staff management related to restaurant operations.

【Working conditions】

■ Working hours: 9 hours + OT 3 hours, total 12 hours / 5pm to 5am

■ Basic salary : 20,000 + OT 20,000, total 40,000 baht

■ (Training period : 30,000 baht) 3 months

■ 6 days a week

■ Thailand public holidays Songkran 3~4 days, Happy New Year 3 days, Parents' Day 1 day, Mother's Day 1 day, and no public holidays (Labor contract)

【Preferential treatment】

■ Korean language proficiency test level 4 or higher (can communicate for Korean language)

■ Someone with restaurant work experience

■ Someone with marketing experience

BM LAW & CONSULTING CO., LTD.

Job Description

We are looking for a general manager for a Korean restaurant opening in May 2025. We are looking for a sincere and responsible person who can manage purchases and sales, customer service, and staff management related to restaurant operations.

【Working conditions】

■ Working hours: 9 hours + OT 3 hours, total 12 hours / 5pm to 5am

■ Basic salary : 20,000 + OT 20,000, total 40,000 baht

■ (Training period : 30,000 baht) 3 months

■ 6 days a week

■ Thailand public holidays Songkran 3~4 days, Happy New Year 3 days, Parents' Day 1 day, Mother's Day 1 day, and no public holidays (Labor contract)

【Preferential treatment】

■ Korean language proficiency test level 4 or higher (can communicate for Korean language)

■ Someone with restaurant work experience

■ Someone with marketing experience

Hilton Hotel

Job Description

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Ungeneral Production Co., ltd.

Job Description

965 — Food & Beverage Operations Manager
Location: Talad Noi Samphanthawong

ABOUT US
We’re breathing new life into a 200-year-old Chinese merchant house in the heart of Talad Noi — and turning it into 965, a museum-style creative arts space that blends history, food, art, and culture. Think concept store, curated exhibitions, a courtyard kitchen, seasonal drinks, and spaces that shift with each event, workshop, and idea that comes through the door.

We care about storytelling, connection, and creating something meaningful for the neighborhood and beyond.

Now, we’re looking for someone special to join us — someone who’s not just experienced, but genuinely excited to help shape the daily rhythm of this evolving house.

ABOUT THE ROLE
As our Food & Beverage Operations Manager, you’ll be the engine behind our kitchen, bar, and service teams — keeping everything running smoothly, beautifully, and in alignment with the spirit of the house.

You’ll report directly to our House Manager and play a key role in making sure each day flows with intention.

This is a hands-on role with real impact. We’re looking for someone who takes pride in clear systems, calm leadership, and the little details that make people feel welcome.

YOUR MAIN RESPONSIBILITIES
Daily Service & Operations

• Oversee the full F&B service each day — from prep to close.
• Keep kitchen, bar, and floor teams in sync during service.
• Make sure cleanliness, safety, and brand standards are always met.
• Lead daily briefings and shift handovers with clarity and presence.

Finance & Purchasing

• Manage daily purchasing and supplier relationships.
• Oversee receiving processes — checking quality, quantity, and invoices.
• Track sales, expenses, inventory movement, and end-of-day reports.
• Maintain organized, audit-ready records of all financial activity.
• Flag any variances or concerns and help control costs with the House Manager.

Team Leadership

• Supervise the F&B team with care and clarity.
• Review rosters, approve time off, and help build a strong team culture.
• Onboard and coach new staff with support from HR/Admin.
• Submit payroll and update leave/sick day records accurately each cycle.

Cross-Team Communication

• Act as the key connection between the F&B team and the House Manager.
• Share updates at weekly leadership meetings.
• Coordinate with the concept store, events, and workshop teams to ensure smooth collaboration and support.

WHO WE’RE LOOKING FOR

• Someone thoughtful, organized, and passionate about hospitality that feels soulful.
• You enjoy structure but understand the magic of flexibility.
• You’re confident managing a team and keeping energy positive and professional.
• You speak Thai and English fluently.
• You have experience in hospitality or service, and you’re ready to take on a bigger role in a creative, collaborative environment.

We want 965 to feel like a living house — full of stories, beauty, and warmth.
If that excites you, and you’ve been looking for the right team to grow with, we’d love to meet you.

Come be a part of our family.

Impact Exhibition Management Co., Ltd.

Job Description

Accountabilities :

1. Assist with the hiring, onboarding, and training of new employees to ensure they gain the necessary knowledge and skills to perform their duties effectively.

2. Collaborate with kitchen staff to ensure timely and accurate food preparation, oversee food service, and resolve any issues or concerns related to food quality or customer satisfaction.

3. Manage cash transactions, handle financial processes, and maintain accurate records of sales, expenses, and inventory.

4. Implement and enforce restaurant policies and procedures, including dress codes, employee conduct, and operational guidelines.

5. Monitor and maintain the cleanliness and tidiness of the restaurant, including kitchen facilities, to create a safe and welcoming environment for both staff and customers.

6. Stay updated on industry trends, competitor activities, and customer demands to identify areas for improvement and implement innovative strategies to enhance restaurant performance.
   

Shangri-La Hotel Public Company Limited

Job Description