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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

THE WESTIN SINGAPORE

As Singapore’s first integrated hotel located specially within an office building, The Westin Singapore occupies levels 32 to 46 of Asia Square Tower 2 commercial development in Marina Bay, the heart of Singapore’s bustling financial district. Embracing the Westin brand’s promise 'For a Better You', The Westin Singapore offers 305 guestrooms and suites, four distinct dining venues, an outdoor infinity pool with a stunning view over Singapore’s south coast, the Heavenly Spa by Westin™ and 1,350 square meters of versatile event spaces, all designed with guests’ well-being in mind. For more information, please visit thewestinsingapore.com.

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Job Description

POSITION SUMMARY

The Wellness Experience Supervisor is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining luxury service standards, and supporting business performance through retail and treatment revenue generation. This role provides operational leadership for the reception and therapist teams, supports wellness initiatives and events, and serves as the Leader on Duty, ensuring seamless operations and service excellence.

Guest Experience

• Deliver memorable, personalized, and consistent guest experiences that reflect Westin and Heavenly Spa standards.
• Proactively engage with guests throughout their spa journey to ensure satisfaction and anticipate their needs.
• Resolve guest concerns and service recovery situations promptly, professionally, and effectively.
• Conduct regular floor presence to ensure exceptional service delivery and operational excellence.
• Ensure all guest touchpoints meet established luxury hospitality and wellness standards.

Spa Operations

• Supervise the day-to-day operations of the spa, including reception, treatment rooms, relaxation areas, and wellness facilities.
• Ensure cleanliness, maintenance, presentation, and operational readiness of all spa areas.
• Manage daily opening and closing procedures in accordance with established policies and standards.
• Coordinate therapist schedules, treatment room allocations, and operational workflow to maximize efficiency.
• Monitor compliance with safety, hygiene, sanitation, and operational procedures.
• Ensure adherence to company policies, SOPs, and brand service standards.

Leadership

• Provide daily leadership, guidance, and support to therapists and reception associates.
• Conduct daily briefings to communicate operational priorities, promotions, and service expectations.
• Coach, mentor, and motivate team members to achieve high performance and guest satisfaction.
• Support onboarding, training, and development of new associates.
• Monitor grooming, conduct, and service standards to ensure professionalism and brand consistency.
• Assist the with performance coaching, recognition initiatives, and succession development.

Revenue & Sales

• Drive treatment upgrades, Spa Plus offerings, wellness experiences, and retail sales opportunities.
• Monitor daily revenue performance, productivity, and guest conversion metrics.
• Support the execution of promotional campaigns, wellness programs, and special events.
• Encourage and coach associates to achieve retail, upselling, and revenue targets.
• Identify opportunities to enhance guest spend and improve overall business performance.

Administration

• Support reservation management and optimize appointment scheduling to maximize utilization.
• Monitor inventory levels and coordinate ordering requirements for retail products, spa supplies, and operational materials.
• Prepare and review daily operational reports and communicate key updates to management.
• Assist with forecasting, scheduling, payroll inputs, and administrative documentation.
• Maintain accurate records and ensure compliance with audit and reporting requirements.

Requirements

• Minimum 3 years' experience in luxury spa or hotel operations. 
• At least 1 year in a supervisory or senior therapist/reception role. 
• Strong leadership and communication skills. 
• Knowledge of luxury hospitality standards preferred. 
• Ability to lead shifts independently. 
• Flexible to work weekends and public holidays

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

  Apply Now  

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

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Job Description

Position summary statement:

The Senior Lifestyle Executive ensures exceptional guest and member experiences by providing personalized care, efficient scheduling, and seamless service. Responsible for driving programs, enhancing guest experiences, and supporting spa / gym / studio / pool operations to maximize revenue. This role focuses on attracting, engaging, and retaining spa / fitness members through operational excellence, effective sales strategies, personalized service, and promotional initiatives.

Primary Responsibilities:

Guest/Member Relationship Management

• Serve as the primary point of contact for clients, residents, or members to ensure their lifestyle needs and preferences are met.

• Develop strong relationships with guests and members to understand and anticipate their lifestyle needs.

• Address and resolve any issues or requests.

Event / Program Planning & Management

• Plan, coordinate, and execute events / programs.

• Oversee logistics, scheduling, partners liaison and any special requests.

Service Excellence

• Ensure the delivery of exceptional service across all lifestyle offerings, such as wellness, fitness, leisure activities, and dining experiences.

• Continuously improve services based on feedback and market trends.

• Lead a team to maintain high standards of service delivery and guest satisfaction.

Program Development

• Develop and introduce new lifestyle programs and initiatives that add value to the guests and members experience.

• Collaborate with various departments design programs that cater to the interests and needs of guests and members.

• Stay informed about lifestyle trends and incorporate innovative ideas to keep services relevant and engaging.

Policy and Procedures

• Act in accordance with all policies and procedures and communicate policies at all levels.

• Ensure members & guests needs are efficiently and effectively met by our team members.

Hygiene and Safety

• Ensure all hygiene levels are met in the outlet.

• Adhere to fire and safety rules and regulations.

• Fully understand the rules and regulations of the outlet.

HOUSE + PTE LTD

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Job Description

Role Overview: We are looking for a dedicated and professional Female Supervisor to lead our female-only spa and bathhouse operations. As the key person in charge of this private sanctuary, you will ensure a seamless, hygienic, and high-standard wellness experience for all our female guests.

Key Responsibilities:

· Operational Excellence: Oversee daily operations within the female spa/bathhouse area to ensure a smooth workflow and premium service standards.

· Team Leadership: Supervise and mentor staff, ensuring strict adherence to standard operating procedures (SOPs) and service quality.

· Compliance & Safety: Maintain the highest standards of cleanliness and hygiene in accordance with Singapore regulations (e.g., NEA guidelines).

· Service Coordination: Liaise with the front desk, therapists, and housekeeping teams to provide a unified guest journey.

· Guest Relations: Professionally manage customer inquiries, feedback, and any operational issues, ensuring swift resolution.

· Resource Management: Manage staff rostering, attendance, and inventory levels to ensure the facility is always well-stocked and adequately staffed.

Requirements:

· Industry Experience: At least 2–3 years of supervisory experience in the spa, wellness, or hospitality sector.

· Leadership Skills: Strong team management and interpersonal skills to lead a diverse service team.

· Problem-Solving: Proven ability to handle customer complaints and resolve conflicts effectively.

· Operational Flexibility: Able to work rotating shifts, including night shifts, weekends, and public holidays.

· Gender Requirement: Due to the nature of the work environment (private female bathhouse/changing area), this position is open to female candidates only to maintain guest privacy and comfort.

· Communication: Proficiency in English and Mandarin is preferred to assist a diverse range of guests and team members.

Mandai Resorts Pte. Ltd.

About Banyan Tree Group

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Job Description

Main Duties and Responsibilities

We are seeking talented and experienced Spa Therapists to join our Spa team here in Mandai Rainforest Resort by Banyan Tree. Our therapists will be our ambassadors to uphold Banyan Tree’s standard of excellence by delivering outstanding spa treatments, and providing personalized, high-quality treatments amidst in the luxury of our Spa treatment rooms

Key Responsibilities

• Treatments – To provide a full spectrum of spa treatments including body massages, body treatments, body wraps etc. In doing so, you would use Banyan Tree’s range of high-quality products and techniques, with the aim of providing our guests with an exceptional and memorable experience

• Spa Operations – you will ensure that our Spa lives up to the standards benefitting our brand by ensuring the cleanliness and presentation of the premise.  This includes looking into housekeeping matters such as replacing soiled linen and other related duties.

• Guest Services – drive guest experience by ensuring our treatment rooms adhere to brand standards in terms of temperature, ambience etc.  In performing this role, you will need to always maintain adequate product supplies.

Job Requirements

• Professional certification (e.g WSQ Certificate in Spa Services, CIBTAC Diploma in Spa Therapy, relevant NITEC courses) or equivalents qualification

• Experience in a similar capability, and in an establishment of a similar standing. 

• Excellent knowledge of spa operations, spa management, treatments and other related aspects. 

• Strong interpersonal, communication and organizational skills.

Mandai Resorts Pte. Ltd.

About Banyan Tree Group

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Job Description

Main Duties and Responsibilities

We are seeking talented and experienced Spa Therapists to join our Spa team here in Mandai Rainforest Resort by Banyan Tree. Our therapists will be our ambassadors to uphold Banyan Tree’s standard of excellence by delivering outstanding spa treatments, and providing personalized, high-quality treatments amidst in the luxury of our Spa treatment rooms

Key Responsibilities

• Treatments – To provide a full spectrum of spa treatments including body massages, body treatments, body wraps etc. In doing so, you would use Banyan Tree’s range of high-quality products and techniques, with the aim of providing our guests with an exceptional and memorable experience

• Spa Operations – you will ensure that our Spa lives up to the standards benefitting our brand by ensuring the cleanliness and presentation of the premise.  This includes looking into housekeeping matters such as replacing soiled linen and other related duties.

• Guest Services – drive guest experience by ensuring our treatment rooms adhere to brand standards in terms of temperature, ambience etc.  In performing this role, you will need to always maintain adequate product supplies.

Job Requirements

• Professional certification (e.g WSQ Certificate in Spa Services, CIBTAC Diploma in Spa Therapy, relevant NITEC courses) or equivalents qualification

• Experience in a similar capability, and in an establishment of a similar standing. 

• Excellent knowledge of spa operations, spa management, treatments and other related aspects. 

• Strong interpersonal, communication and organizational skills.