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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

FRONT OFFICE ASSISTANT

24-May-2025
Heritage Hotel Cameron Highlands | 55499 - Cameron Highlands, Pahang
This job post is more than 31 days old and may no longer be valid.

Heritage Hotel Cameron Highlands


Job Description

About the role

Heritage Hotel Cameron Highlands is seeking a talented Front Office Assistant to join our team. This is a full-time position based in the picturesque Cameron Highlands region of Pahang. In this role, you will be the first point of contact for our guests, delivering exceptional customer service and ensuring a seamless experience from check-in to check-out.

What you'll be doing

  • Welcoming and checking in guests, ensuring a warm and friendly experience
  • Handling guest inquiries and requests in a professional and efficient manner
  • Assisting with luggage and providing information about the hotel's facilities and local attractions
  • Handling cashiering duties, including processing payments and reconciling accounts
  • Maintaining accurate guest records and ensuring data integrity
  • Providing concierge services, including making reservations and recommendations
  • Communicating effectively with guests in Mandarin and English
  • Collaborating with the wider hotel team to deliver exceptional guest experiences

What we're looking for

  • Proficiency in both Malay and English, with the ability to communicate clearly and confidently
  • Strong customer service orientation and a genuine passion for delivering exceptional guest experiences
  • Excellent problem-solving and decision-making skills, with the ability to think on your feet
  • Familiarity with hotel management software and computer skills
  • Flexible and adaptable, with the ability to work in a fast-paced environment
  • A team player with a positive attitude and a willingness to go above and beyond

What we offer

  • Comprehensive medical and insurance benefits
  • Opportunities for career advancement and professional development
  • Discounts on hotel stays and dining at our restaurants
  • A supportive and collaborative work environment
  • Work-life balance initiatives, including flexible scheduling options

About us

Heritage Hotel Cameron Highlands is a renowned destination resort nestled in the lush highlands of Pahang. With a rich history and a commitment to providing exceptional guest experiences, we are dedicated to creating unforgettable memories for our visitors. Join our team and be a part of our continued success!

Apply now to become our next Front Office Assistant  and be a part of our dynamic hospitality team.

Service Captain (Station)

24-May-2025
Unlisted Collection | 55553 - Central Region
This job post is more than 31 days old and may no longer be valid.

Unlisted Collection


Job Description

We are seeking for a Service Captain to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.


Job Description

  • Support Restaurant Manager / Assistant Manager in administering all facets of service operations.

  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

  • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

  • Ensure that the place of work and surrounding area is kept clean and organized at all times.

  • Successfully perform opening and closing procedures established for the restaurant.

  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

  • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

  • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

  • Maintain a good rapport and work relation with staff in within the restaurant.

  • Projecting at all times a positive and motivated attitude and exercise self-control.

  • Ad hoc duties as assigned by Superior.

 

Job Requirement

  • GCE N / O Level onwards 

  • At least 2 years of relevant experience in Front of House (FOH) in F&B Industry.

  • Preferably with working in the casual restaurant 

  • Able to multitask and work efficiently under pressure

  • Good communication and customer service skills

  • Having a Food & Hygiene certificate will be an added advantage.

 

Staff Benefits

  • Basic Salary + Birthday Leave + Employee Discount

  • Staff meals will be provided 

  • Comprehensive Medical & Dental Insurance Coverage

  • 5 days work week (Work-Life Balance ) + Good Career Progression

Service Captain (Cloudstreet)

24-May-2025
Unlisted Collection | 55554 - Central Region
This job post is more than 31 days old and may no longer be valid.

Unlisted Collection


Job Description

Cloudstreet is awarded by Michelin with two stars. ⭐ ⭐ 

 

We are looking for a group of passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within our family at Cloudstreet.
Come and join our team with an exciting and fulfilling career awaits!


The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.


The Role

  • Leading service operations

  • Up-selling products based on your extensive product knowledge

  • Building and maintaining relationships with guests

  • Maintaining guest satisfaction levels by being proactive in service operations

  • Assuring restaurant set up is complete and walkthrough is done before shift

  • Improving procedures and systems

  • Conducting basic training and ensure Standard Operating Procedures are adhered to 


Talent Profile

  • Excellent service attitude

  • GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

  • Outgoing personality and able to work in a high-volume environment with the team

  • Experienced in service operations in a (formal) restaurant with minimum of 2 year of experience

  • Wine knowledge or experience in wine service will be favorable considered

 

Benefits

  • Staff Meals + Staff Benefits + Birthday Leave will be entitled.

  • Comprehensive Medical & Dental Insurance Coverage

  • 5 day’s work weeks [Work-Life Balance]

Restaurant Captain (Marguerite/Hortus)

24-May-2025
Unlisted Collection | 55556 - Central Region
This job post is more than 31 days old and may no longer be valid.

Unlisted Collection


Job Description

About us

Marguerite is awarded by Michelin with one star.  ⭐  

Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

                                                                                                    &

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

 

The Roles are Restaurant Captains / Supervisors

Job Description 

  • Take guests through a magical dining experience from welcoming the guest at the front door, all the way through to saying goodbye at the end of the dining experience

  • Ensure that the restaurant’s high standard in service, hospitality, hygiene, cleanliness and service systems are reliably always upheld

  • Show appreciation to the guests by providing above and beyond hospitality to make their dining experience memorable

  • Maintain a positive, self-motivated attitude towards changes, learning, work, tasks that you must complete and your colleagues

  • Be supportive of your teammates and help them to complete their tasks and projects

  • Takes initiative to support other teammates, creatively solve problems and go above and beyond for guests

  • Be a reliable team member in your work and personal life

  • Participate and contribute to meetings and training sessions

  • Actively contribute to the company’s goals through completing tasks and projects at a high standard of quality and in a timely manner

  • Any other appropriate duties and responsibilities as assigned. 

Job Requirement

  • GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

  • At least 1 to 3 years of F&B experience as Captain / Supervisor in the Casual/ Western Restaurant or Hotel Industry.

  • Able to handle all levels of customers 

  • Strong communication, interpersonal, public relations, and management skills.

  • Able to work independently and in a team

  • Only Singaporeans

Benefits

  • Basic Salary: $3,000 to $4,500 per month (based on experience)

  • Staff Meals + Staff Benefits + Birthday Leave will be entitled.

  • Comprehensive Medical & Dental Insurance Coverage

  • 5 day’s work weeks

 

Apply Now to Join Us!

We regret that only short-listed candidates will be notified.

Thank You

Guest Service Executive

24-May-2025
CONRAD SINGAPORE MARINA BAY | 55541 - Central Region
This job post is more than 31 days old and may no longer be valid.

CONRAD SINGAPORE MARINA BAY


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Guest Service Executive ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

  • Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
  • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
  • Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
  • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
  • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
  • Respond promptly to guest requests for a supervisor of manager
  • Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
  • Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
  • Ensure our customers receive a fast, efficient and friendly check in and check out
  • Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
  • Preparation and co-ordination of group arrivals/departures. - Ensure a good performance oriented working environment within the department and motivate the staff
  • Participate regularly in training courses and put the skills learned there into practice
  • Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
  • Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
  • Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
  • Ability to see and hear in order to observe and detect signs of emergency situations

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Guest Experience Expert25085914

24-May-2025
Marriott International | 55475 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Executive Sous Chef25085921

24-May-2025
Marriott International | 55477 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities 

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Front Office Supervisor

24-May-2025
Green Canyon Leisure Farms Corp | 55514 - Clark Freeport Zone, Pampanga
This job post is more than 31 days old and may no longer be valid.

Green Canyon Leisure Farms Corp


Job Description

About the role

This is a full-time Hotel Front Office Supervisor position at Green Canyon Leisure Farms Corp. located in Clark Freeport Zone Pampanga. You will be responsible for overseeing the daily operations of the hotel's front office, ensuring excellent customer service and the efficient management of guest arrivals, departures and queries.

What you'll be doing

  • Supervise and coordinate the front office team to provide a seamless and exceptional guest experience

  • Manage the front desk, reservations, and concierge operations to ensure efficient workflow and optimal service delivery

  • Monitor and analyse front office metrics to identify areas for improvement and implement corrective actions

  • Resolve guest inquiries, complaints and issues in a prompt and professional manner

  • Lead and mentor the front office staff, providing training and development opportunities

  • Collaborate with other departments to ensure a cohesive and integrated hotel operation

  • Maintain accurate records and documentation related to front office activities

  • Assist with the implementation of hotel policies, procedures and compliance requirements

What we're looking for

  • Minimum 2-3 years of experience in a front office supervisory role within the hospitality and tourism industry

  • Strong knowledge of front office operations, hotel booking reservations, and hotel management principles

  • Excellent communication, interpersonal and problem-solving skills

  • Proficient in using Xenia or any hotel management software and office productivity tools

  • Ability to lead, motivate and develop a team of front office personnel

  • Flexible and adaptable to handle changing priorities and guest demands

  • Commitment to providing exceptional customer service and a positive guest experience

Senior/ Guest Service Executive (Orchard Cluster)

24-May-2025
Far East Organization | 55559 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Orchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.

Responsibilities

  • Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
Requirements
  • Minimum GCE 'O' Level
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Senior/ Guest Service Executive (Oasia Cluster)

24-May-2025
Far East Organization | 55560 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Job Expectations

Oasia Cluster consist of Oasia Hotel Novena, Oasia Hotel Downtown, The Clan Hotel and AMOY Hotel.

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests' preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.



Profile description:

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Senior / Guest Service Assistant (Oasia Cluster)

24-May-2025
Far East Organization | 55540 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities Oasia Cluster consist of Oasia Hotel Novena, Oasia Hotel Downtown, The Clan Hotel and AMOY Hotel.
  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Front Office Assistant

24-May-2025
J Hotel by Dorsett | 55494 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

J Hotel by Dorsett


Job Description

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner.

1. To report punctually wearing the correct hotel uniform and name tag at all times.

2. To provide a courteous and professional service at all service.

3. To be constantly aware of the room situation and to strive to obtain maximum occupancy.

4. To maintain an atmosphere of tranquility at the Front Desk.

5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile.

6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters.

7. To register the guests promptly ensuring that they are provided with all necessary information.

8. To enter all guests folios into the computer immediately and accurately.

9. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner.

To take room reservations effectively, efficiently and as laid down in the reservation operations manual.

Public Speaker

24-May-2025
M A C MANPOWER RECRUITMENT AGENCY | 55515 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

M A C MANPOWER RECRUITMENT AGENCY


Job Description

A public speaker's work involves delivering engaging and informative speeches at various events, often to motivate, persuade, or entertain audiences. They are responsible for crafting compelling narratives, mastering public speaking techniques, and tailoring their message to the audience's needs. Their duties include researching topics, writing scripts, practicing presentations, and interacting with the audience.

Restaurant Trainer (Dining)

24-May-2025
Aji-no-chinmi Co., Inc. | 55518 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Aji-no-chinmi Co., Inc.


Job Description

Japanese Concept Stores:

  • UCC Coffee Philippines

  • Mitsuyado Sei-Men

  • Coco Ichibanya

  • Tendon Kohaku

  • MOS Burger Philippines

  • Yamato Cafe

  • Shaburi & Kintan Buffet

Qualifications:

  • Graduate of any 4 - year course, preferably HRM, Hospitality Management or any related course.

  • At least 1 year work experience as a Service Trainer.

  • Has at least 2 years exposure in a restaurant operations, preferably as a server and cashier.

  • With good interpersonal skills

  • Willing to do field works (Makati, Taguig and Pasay areas)

Guest Relations Executive

24-May-2025
COMO Lifestyle Pte Ltd | 55488 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

COMO Lifestyle Pte Ltd


Job Description

Job Summary:

Hosts are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.

 

Job duties and responsibilities include, but are not limited to the following:

● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.

● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.

● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.

● Precisely informs customers of waiting times and respects the order of arrival of customers.

● Ensures customers are rapidly and effectively cared for.

● Updates all table statuses to the podium throughout service.

● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

● Communicates with management in real time when there are seating delays or unsatisfied customers.

● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.

● Responsible for training new employees as assigned.

● Assists other stations or areas of the restaurant when requested by management.

● Display knowledge of Cote brand, culture, and product.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Maintain safety, cleanliness, and sanitation standards.

 

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Excellent communication with management and teammates.

 

Senior / Guest Service Assistant (Orchard Cluster)

24-May-2025
Far East Organization | 55539 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Orchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.

Responsibilities
  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Front Office Executive

24-May-2025
Shangri-La Hotels (Malaysia) Berhad | 55500 - Penang
This job post is more than 31 days old and may no longer be valid.

Shangri-La Hotels (Malaysia) Berhad


Job Description

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Front Office Executive to join our team!

As our Front Office Executive , we rely on you to:

  • Greet and welcome guest in a courteous and professional manner
  • Manage and to assist the front desk/reception during peak hour
  • Handle incoming calls, direct them to appropriate personnel, and take messages when necessary
  • Receive, sort, and distribute daily mail and deliveries
  • Assist with administrative tasks such as data entry, filing, and document management
  • Support other departments with clerical and coordination tasks as required

We are looking for someone who: 

  • High school diploma or equivalent; additional qualifications in office administration are a plus
  • Fluent in English, both written and verbal.
  • Proven experience as a Front Office Executive, Receptionist, or similar role
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in MS Office and familiarity with office equipment
  • Professional appearance and attitude
  • Ability to work independently and as part of a team
  • Organized and self-motivated mindset.
  • Has a can-do attitude.
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered. 

If you are the right person, what are you waiting for? Click the apply button now!

Restaurant Supervisor

24-May-2025
Yoshinoya (S) Pte Ltd | 55555 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Yoshinoya (S) Pte Ltd


Job Description

YOSHINOYA (S) PTE LTD is hiring a Full time Restaurant Supervisor role in Queenstown, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $2,400 - $2,500 per month

Company Overview

Yoshinoya is a renowned Japanese multinational fast food chain that has been serving customers since 1899, making it an over 120-year-old brand known for its rich heritage and commitment to quality. With continued expansion and growth in Singapore, we invite enthusiastic and dedicated individuals to join our team and embark on a rewarding career with Yoshinoya.

Senior Supervisor / Supervisor

Key responsibilities include, but not limited to; -

1.       Daily restaurant operations, including food preparation & customer service

2.       To ensure the company’s standard operating procedures is adhered

3.       Provide training to employees

4.       Work closely with Managers to manage profitability and achieve the sales target.

5.       Any other tasks as required.

Bartender

24-May-2025
New Park Property | 55557 - Singapore
This job post is more than 31 days old and may no longer be valid.

New Park Property


Job Description

The Bartender is responsible for providing guest’s experiences and professional high level service to all guests.

  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
  • Greet all patrons warmly upon arrival at the door and escort them to the table
  • Ensure that all food & beverage are served according to service standard
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
  • Ensure that all food & beverage are serve according to LQA service standard.
  • Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
  • Remember individual guest’s names and their preferences to extend a personalized service.
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
  • Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Senior / Guest Service Assistant (Islandwide)

24-May-2025
Far East Hospitality | 55561 - Singapore
This job post is more than 31 days old and may no longer be valid.

Far East Hospitality


Job Description

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is hiring a Full time Senior / Guest Service Assistant (Islandwide) role in Singapore River, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • This role is an urgent hire

*******ONLY SINGAPOREANS MAY APPLY********

Responsibilities

  • Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.

  • Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

  • Initiate contact with guests through courtesy calls and provide assistance when needed.

  • Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

  • Perform any other reasonable tasks as assigned.

Requirements

  • Minimum completion of PSLE or its equivalent.

  • Willing to work rotating shifts.

  • Positive attitude with an outgoing personality and good communication skills.

  • Preferred experience in the hospitality industry, along with familiarity of the Opera system.

Available Locations

  • Vibe Hotel Singapore Orchard

  • Oasia Resort Sentosa

  • Village Hotel Changi

  • Village Hotel Katong

  • Rendezvous Hotel Singapore

  • Orchard Rendezvous Hotel

  • Oasia Hotel Novena

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Supervisor

24-May-2025
ONE RUBY PTE. LTD. | 55562 - Singapore
This job post is more than 31 days old and may no longer be valid.

ONE RUBY PTE. LTD.


Job Description

  • Assign daily duties and responsibilities to cleaning staff.
  • Monitor performance and productivity of cleaners.
  • Conduct daily briefings and assign rosters/shifts.
  • Provide on-the-job training to new and existing cleaners.
  • Conduct regular inspections of all areas (e.g., offices, restrooms, public spaces, rooms) to ensure cleanliness standards are met.
  • Ensure adherence to cleaning checklists and schedules.
  • Monitor and maintain inventory of cleaning materials, tools, and equipment.
  • Ensure proper use and storage of cleaning chemicals and tools.
  • Ensure staff follow health, hygiene, and safety regulations.
  • Act as the liaison between management and cleaning staff.
  • Handle feedback and complaints related to cleanliness and housekeeping.
  • Maintain records of cleaning schedules, inspection reports, and staff attendance.

Guest Service Executive (Hilton Garden Inn Singapore Serangoon)

24-May-2025
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 55538 - Singapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD


Job Description

A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

  • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
  • Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests
  • Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
  • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
  • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
  • Respond promptly to guest requests for a supervisor or manager
  • Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
  • Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
  • Ensure our customers receive a fast, efficient and friendly check in and check out
  • Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
  • Preparation and co-ordination of group arrivals/departures.
  • Ensure a good performance oriented working environment within the department and motivate the staff
  • Participate regularly in training courses and put the skills learned there into practice
  • Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
  • Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
  • Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
  • Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Front Desk Supervisor25085911

24-May-2025
The Ritz-Carlton | 55507 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Buggy Coordinator25085909

24-May-2025
The Ritz-Carlton | 55508 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton


Job Description

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Supervisor-Front Office25085970

24-May-2025
Sheraton Bali Kuta Resort | 55506 - Tangerang District, Banten
This job post is more than 31 days old and may no longer be valid.

Sheraton Bali Kuta Resort


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Services Executive

24-May-2025
Momentus Hotel Alexandra | 55487 - Tiong Bahru, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra


Job Description

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties.

  • To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.
  • To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request.
  • To take charge and ensure preparation work is done prior to groups check-in.
  • To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager
  • To brief and update Guest Services Officers on events and latest developments.

Requirements

  • Positive work attitude and team player.
  • Good communication and public relations skills.
  • Able to perform rotating shift.

Restaurant Supervisor

24-May-2025
Soloma Ubud | 55510 - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

Soloma Ubud


Job Description

Soloma Ubud sedang membuka lowongan untuk posisi Penuh waktu Restaurant Supervisor di Ubud, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.


Kualifikasi pekerjaan:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang, Sore
    • Selasa: Pagi, Siang, Sore
    • Rabu: Pagi, Siang, Sore
    • Kamis: Pagi, Siang, Sore
    • Jum'at: Pagi, Siang, Sore
    • Sabtu: Pagi, Siang, Sore
    • Minggu: Pagi, Siang, Sore
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Gaji yang diinginkan: Rp4,000,000 - Rp5,000,000 per bulan

Vacancy: Administrator

We are looking for a Restaurant Administrator who will ensure smooth operations, high-quality service, and an excellent guest experience. If you have leadership skills, attention to detail, and a passion for hospitality, we want you on our team!

Responsibilities:

- Oversee daily restaurant operations and ensure service standards are met.

- Manage and coordinate staff, assign tasks, and monitor performance.

- Handle guest inquiries, complaints, and special requests to ensure satisfaction.

- Train and support team members to maintain high levels of service.

- Control cleanliness, order, and overall atmosphere in the restaurant.

- Work with POS systems, manage reservations, and ensure accurate financial reporting.

- Collaborate with the kitchen and bar teams to optimize workflow.

Requirements:

- Experience in the restaurant industry (preferably in a managerial role).

- Strong leadership and organizational skills.

- Excellent communication and problem-solving abilities.

- Ability to multitask and work efficiently under pressure.

- Knowledge of service standards and guest interaction etiquette.

- Responsibility, initiative, and a team-oriented mindset.

What We Offer:

- Work in a dynamic and friendly team.

- Competitive salary and performance-based bonuses.

- Opportunities for professional growth and development.

- Comfortable working conditions in a well-established restaurant.

If you are ready to take on a leadership role and contribute to the restaurant’s success, we’d love to hear from you!

📩 Send your resume and become part of our team!

Front Office Supervisor

23-May-2025
Fynn Boutique Hotel | 55517 - Bacoor City, Cavite
This job post is more than 31 days old and may no longer be valid.

Fynn Boutique Hotel


Job Description

Fynn Boutique Hotel is hiring a Full time Front Office Supervisor role in Bacoor, Calabarzon. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱18,000 - ₱20,000 per month

Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.

Supervise front desk team.

Oversee daily front desk operations, ensuring efficiency and accuracy.

Coordinate with other departments to fulfill guest needs.

Train, guide, and motivate front office staff.

Assist in preparing reports related to occupancy, revenue, and guest satisfaction.

Front Office

23-May-2025
PT Cerita Wajah Bercahaya | 55512 - Bali
This job post is more than 31 days old and may no longer be valid.

PT Cerita Wajah Bercahaya


Job Description

Requirements:

  • Minimum Diploma (D3) in any field.

  • Proficient in English, both written and spoken.

  • Previous experience as a Front Office staff, preferably in a beauty clinic or hotel, is an advantage.

  • Familiarity with POS systems and basic administrative tools.

  • Excellent communication and interpersonal skills.

  • Strong customer service orientation with a professional demeanor.

Job Description:

  • Respond to patient inquiries and requests with friendliness and attentiveness, both in person and via phone.

  • Welcome and engage with all patients according to company standards.

  • Provide information about clinic products and services.

  • Follow up with patients after treatments and remind them about their next appointments.

  • Prepare daily and monthly reports using the POS system.

  • Stay updated on current promotions, policies, and other important information.

  • Maintain a neat appearance and uphold company standards for discipline, hygiene, appearance, posture, and attitude.

  • Handle customer complaints professionally and effectively.

Engineer Supervisor25084509

23-May-2025
Empire Tower Restaurants | 55457 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description

POSITION SUMMARY

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional. Anticipate and address guests’ service needs. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Move up and down stairs, service ramps, sloping, uneven, or slippery surfaces, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: 4 to 6 years of related work experience.

Supervisory Experience: No supervisory experience. 

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Finance Intern25084376

23-May-2025
Fairfield by Marriott Cebu Mandaue City | 55522 - Cebu, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Fairfield by Marriott Cebu Mandaue City


Job Description

HOTEL DESCRIPTION

The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes’ drive from Mactan-Cebu International Airport. 

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship

PREFERRED QUALIFICATIONS

Education:                               College Level / Undergraduate degree in Financial Management / Accounting / Management-related courses. 

Related Work Experience:       No work experience.

License or Certification:          None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Services Executive

23-May-2025
Hotel Grand Pacific | 55670 - Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Grand Pacific


Job Description

Job Description

  • Assist with guests' check-ins and check-outs and verify guests' reservations
  • Coordinate daily front office activities to ensure operational efficiency
  • Maintain accurate room status information
  • Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up
  • Monitor guest satisfaction levels and feedback for service improvement
  • Provide information and recommendations to guests on property's amenities and services
  • Resolve guests' concerns and feedback to ensure guest satisfaction
  • Other ad-hoc duties as and when assigned
     

Job Requirements

  • At least 1 year of experience in similar capacity
  • Possess excellent communication and interpersonal skill
  • Able to work in a fast-paced environment
  • A good team player
  • Able to work rotating shifts, weekends and public holidays

GUEST SERVICES EXECUTIVE

23-May-2025
Amara Singapore | 55671 - Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Singapore


Job Description

JOB RESPONSIBILITIES :

  • Greet and welcome guests upon arrival.
  • Register guests into the computer, verifying reservation, address, and credit information.
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issues access card and escorts guest to their room.
  • Manages guests’ accounts and information availability in the system.
  • Process guest’s folios, collects payment, deposit and to assists with currency exchange
  • Handles guest queries pertaining to facilities, services, and registration etc.
  • Handles and records guest comments and complaints, and refer issues to duty manager when necessary.
  • Responsible and accountable for handling and cash.

REQUIREMENTS:

  • Minimum 1 year of Front Office experience in a service industry will be an advantage for supervisory positions.
  • Customer Oriented
  • Knowledge of Microsoft Office eg. MSWord and MS Excel.
  • Good coordination skills, meticulous, organized, neat and diligent.

F&B Supervisor

23-May-2025
Crowne Plaza Hotel Changi Airport | 55666 - Changi Airport, East Region
This job post is more than 31 days old and may no longer be valid.

Crowne Plaza Hotel Changi Airport


Job Description

With your assistance, operations would flow smoothly and frontline team members guided by you together with the Food and Beverage Manager will show consistency in ensuring maximum guest & employee satisfaction. As Food and Beverage Supervisor, you are responsible for planning, organizing, directing, training and controlling the Food & Beverage operation and administration while motivating team members.

A little taste of your day-to-day

Everyday is different, but you'll mostly be:

  • Assist Manager with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting, On-The-Job trainings)

  • Communicate regularly with team members and build good relations

  • Actively participate in departmental training and give support and feedback

  • Encourage and motivate staff to provide optimum service during all shifts

  • Handle guest complaints professionally and record feedback regularly to respond timely

  • Make conversation with guests during their order and find out their preferences to build a rapport

  • Personally meet and farewell a minimum of 80% of your customers

  • Manage and co-ordinate updates in database to ensure all information are accurate and active

  • Manage special event concepts

  • Work with superior to assist in preparing the hotel’s annual budget and to achieve departmental revenue targets

  • Assist in forecasting and stock control

  • Promote hotel facilities and services

  • Manage food and beverage costs while actively pursuing cost saving measures

  • Handle all sales and to account for all guest checks

What we need from you

  • Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field

  • 3 years related experience, including management experience

  • Must speak local language

  • Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Commis25084309

23-May-2025
Marriott International | 55455 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Desk - Kota Damansara

23-May-2025
H Boutique Hotel | 55504 - Damansara, Selangor
This job post is more than 31 days old and may no longer be valid.

H Boutique Hotel


Job Description

H Boutique Hotel is hiring a Full time Front Desk - Kota Damansara role in Kota Damansara, Selangor. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • No experience required for this role
  • Expected salary: RM1,700 - RM1,900 per month

Process all guest check-in and check-out.

Confirming reservations, assigning room, and issuing and activating room keys.

Process all payment types such as room charges, cash, debit or credit cards.

Resolving any late and disputed charges.

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Coordinate with Housekeeping to track readiness of rooms for check-in and room with maintenance issues.

Bartender ($16260 per month)

23-May-2025
Social Room | 55462 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Social Room


Job Description

Working hours: 12:00-00:00
9 working hours per day
(Meal break 16:00-19:00)

Requirement: primary 6 & 1 year of relevant working experience.

Working location: Stanley Street, Central, HK

RECRUITMENT IS CONDUCTED THROUGH LABOUR DEPARTMENT. PLEASE CALL 21506397
for enquiry or Interview arrangement

__________________________________________________________________________________________________________________________

薪金 Salary

  • $16,260 月薪 / Monthly li >

行業 Industry

  • 餐飲 Catering

工作種類 Job Category

  • 餐飲 (調酒師 / 品酒師) Catering (Bartender / Barmaid / Sommelier)
  • 餐飲 (餐飲服務部) Catering (Food & Beverage)
  • 其他 (其他) Others (Others)

工作地點 Location

  • 中環 Central

經驗要求 Experience

  • 1 年或以上 / years or above

學歷要求 Education

  • 低於中五 Below F.5

Student Trainee

23-May-2025
Horizon Hotels & Suites Limited | 55464 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Horizon Hotels & Suites Limited


Job Description

Horizon Hotels & Suites Limited is looking for an enthusiastic student trainee. Join our dynamic team and gain valuable experience in the hospitality industry!

Requirements

  • An undergraduate currently enrolled in a degree or diploma in Hospitality or Tourism Management

  • Good initiative with excellent interpersonal and communication skills

  • Willing to learn with positive attitude
     

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or Whatsapp 9829 4997 or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

 

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

FACILITIES MANAGEMENT EXECUTIVE

23-May-2025
METRO GLOBAL ABSOLUTE CLEAN PTE. LTD. | 55564 - Kampong Ubi, Central Region
This job post is more than 31 days old and may no longer be valid.

METRO GLOBAL ABSOLUTE CLEAN PTE. LTD.


Job Description

a. Keep facilities and common areas clean and maintained.

b. Vacuum, sweep, and mop floors.

c. Clean up guest room.

d. Clean up spills with appropriate equipment.

e. Notify managers of necessary repairs.

f. Collect and dispose of trash.

g. Assist guests when necessary.

h. Keep linen room stocked.

i. Properly clean upholstered furniture.

j. To maintain effective communication within the Housekeeping Department.

k. To take on any other task or assignment that may from time to time be given or directed by Assistant Executive Housekeeper / Executive Housekeeper

l. Training Management.

Chef de Partie(Western)

23-May-2025
Banyan Tree Hotels & Resorts (Thailand) Limited | 55451 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Banyan Tree Hotels & Resorts (Thailand) Limited


Job Description

  • Email: Orrawan.Kongchuay@banyantree.com
  • Tel: 077915333

โรงแรม, ที่พัก

Food and Baverage Kitchen

Casual (พนักงานรายวัน)
  • พนักงานครัว (1)
  • พนักงานทำความสะอาดห้องพัก (2)
  • พนักงานเสิร์ฟ (1)
Food & Beverage Service
  • Food & Beverage Attendant (1)
Spa
  • Spa Therapist (1) Urgent

Trainee(นักศึกษาฝึกงาน)

Other

รายละเอียด

-

แผนก:

Food and Baverage Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR

อีเมล์:

Orrawan.Kongchuay@banyantree.com

เบอร์ติดต่อ:

077915333

ลงประกาศเมื่อ:

21 พ.ค. 68

Supervisor, Procurement - Chinese Cuisine - Specialize in Beef & Seafood

23-May-2025
Alexis Services Limited | 55469 - Kowloon
This job post is more than 31 days old and may no longer be valid.

Alexis Services Limited


Job Description

  • Responsible for procurement activities in various overseas regions.

  • Responsible for supply chain development and operations: introducing suitable and cooperative suppliers, guiding suppliers to develop products that meet operational demands, and keeping up with our rapid growth.

  • Responsible for product pricing, negotiation, order processing, and tracking to ensure accurate order data and facilitate accounting. 

  • Responsible for monthly account settlement and timely payments.

  • Able to drive cross department collaboration, maintain close contact with headquarters, conduct daily data analysis and improvement, and handle unexpected events effectively.
     

Job Requirements: 

  • Associate degree or above in supply chain management, procurement management, or a related field.

  • At least 3 years of experience in supply chain management and procurement management, with abundant local supplier resources and knowledge of local laws and regulations.

  • Familiar with procurement workflows, experienced in price negotiation, order management, accounting handling, and supplier development.

  • Specialize in Beef & Seafood is a plus 

  • Proficient in software such as PPT, Excel, and Word, strong data analysis skills, excellent communication and coordination abilities, and the ability to drive work forward.

  • Less experience will be considered as Assistant Manager 

Chef De Partie

23-May-2025
O Delice! | 55465 - New Territories
This job post is more than 31 days old and may no longer be valid.

O Delice!


Job Description

ÔDELICE is now seeking skilled and motivated Hot Section or Cold Section Chef de Partie to join our dynamic kitchen brigade. If you thrive in a fast-paced, high-standard environment and have a passion for French cuisine, we’d love to hear from you!

Key Responsibilities:

1. Kitchen Section Management:

  • Oversee and execute all dishes from your assigned section with precision and consistency.

  • Ensure all dishes meet company standards in taste, presentation, and portioning.

  • Proactively troubleshoot and resolve issues during service to maintain smooth operations.

2. Team Collaboration & Training:

  • Work closely with Sous-Chef to maintain kitchen efficiency.

  • Guide and mentor junior staffs to uphold quality and technique.

  • Foster a positive, disciplined, and collaborative work environment.

3. Quality & Safety Control:

  • Maintain strict adherence to food safety, hygiene, and sanitation standards.

  • Conduct regular checks to ensure all food prepared meets our high-quality standards.

  • Minimize waste and optimize ingredient usage.

4. Inventory & Preparation:

  • Monitor stock levels in your section and coordinate timely orderings.

  • Assist in monthly inventory management and ensure proper storage practices.

Requirements:

  • Proven experience as a Chef de Partie in a professional kitchen.

  • Strong technical skills in western cuisine and a keen eye for detail.

  • Ability to lead a section efficiently under pressure.

  • Excellent teamwork, communication, and problem-solving skills.

  • Food safety certification preferred.

  • Culinary diploma or equivalent experience is a plus.

What We Offer:

- Competitive salary based on experience. 
- Performance-based bonus linked to company sales level.
- Generous holiday package with an extra day off each year.
- 5 working days a week.
- Group medical plan.
- 30% Team Discount across the Group.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment where you’ll thrive.

Front Office Executive

23-May-2025
Rocana Hotel Kuantan | 55497 - Pahang
This job post is more than 31 days old and may no longer be valid.

Rocana Hotel Kuantan


Job Description

Rocana Hotel Kuantan is hiring a Full time Front Office Executive role in Sri Dagangan Bussiness Centre, Pahang. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Expected salary: RM2,800 - RM3,500 per month

The Front Office Executive (FOE) is responsible for planning, organizing, coordinating, staffing, directing, controlling and evaluating all operations of the department.

The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organization and functions and management system is critical to the ability to lead and guide effectively.

This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor.

1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift.

2.      To be able to up sell room accommodation during high occupancy to maximize revenue.

3.      To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting departments.

4.      To greet all guests in a service oriented manner.

5.      To be familiar with the Hotel Management System and coordinate with the MIS Manager with periodical system maintenance.

6.      To be responsible for the assignment and blocking of rooms for arriving guests, especially VIPs and groups. Ensuring all allocated rooms is assigned according to requirements and to ensure no double allocating.

7.      To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

8.      To ensure that any unusual happenings and incidences and all important matters still pending for follow through actions are duly recorded in the FOA Log Book.

9.       To ensure that the preparation of all the necessary material for check-in of any groups is done promptly.

10.  To ensure that all cashiering transactions are balanced. Any discrepancies must be reported to the Hotel Manager for correction.

11.  To update and maintain efficiently the current room status and to inform the Superiors, should their attention be needed.

12.  To facilitate smooth check-in / out procedures.

13.  To implement effective key control procedures.

14.  To be able to propose and initiate better procedures of performing operation tasks.

15.  To be responsible for the sufficient stock of all supplies, such as printing material, forms and stationeries. To initiate replenishment as and when deem necessary.

16.  Constantly check on all forms of correspondences, such as messages / mails / parcels are promptly delivered.

17.  To coordinate with Housekeeping Department to solve room discrepancies.

18.  Able to handle guest complaints and report to Superior the nature of complaints and action taken.

19.  Ensure hotel guests are registered in accordance with Front Office policies and procedures.

20.  To submit the attendance report and overtime requests by 20th of each month to the Human Resource Department.

21.  To assist the Hotel Manager in formulating / setting up / updating / the Front Office Department standards and Policies and Procedures.

22.  To undertake any other related duties that may be assigned from time to time.

23.  To perform other duties assigned by the Management from time to time.

Sales Executive25085179

23-May-2025
Marriott International | 55449 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 2 years of supervisory experience.

License or Certification: None 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Office Assistant

23-May-2025
Sun Inns Hotel International | 55503 - Puchong, Selangor
This job post is more than 31 days old and may no longer be valid.

Sun Inns Hotel International


Job Description

Job title: Front Office Assistant

Work location: Sun Inns Kuala Selangor 1, Sun Inns Kelana Jaya 1, Sunn Inns Jalan Kuching

Salary Range: RM1,700.00 - RM2,000.00

REQUIREMENT

1) Candidate must possess at least SPM.

2) Required language(s): Bahasa Malaysia, English.

3) Fresh graduates are encouraged to apply. Candidate with 2-3 years working experiences in the related field will be an added advantage.

4) Pleasant personality with a friendly approach and well groomed.

5) Enjoy providing top services towards customers.

6) Must be responsible, hardworking and have pleasant personality.

7) Ability to work on shift, long hours, weekends and Public Holidays.

8) Able to work independently

RESPONSIBILITIES

1) Handles Front Desk operations of handling arrivals, Check-ins (registration) and departures for check-outs (cashiering) of all the hotel guests

2) Understand guest needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.

3) Provide excellent service to internal customers as appropriate.

4) Be familiar with the hotel's products and services and policies.

5) Support and embrace the spirit of "Team Work".

6) Full-Time position(s) available.

Guest Experience Expert25084993

23-May-2025
Moxy Putrajaya | 55501 - Putrajaya
This job post is more than 31 days old and may no longer be valid.

Moxy Putrajaya


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

 
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

 
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

F&B Service Expert25085291

23-May-2025
Four Points by Sheraton Bali Seminyak | 55485 - Seminyak, Bali
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Bali Seminyak


Job Description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Relations - Guest Recognition Coordinator25085016

23-May-2025
The Ritz-Carlton Millenia Singapore | 55543 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton Millenia Singapore


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Essential Job Functions

Create the standard VIP Services Daily Report; research database for next day arrivals, check preferences, incidents, comments and stays for each repeat guest.

  • Continually maintain guest files in PMS/GXP; record guest preferences, guest incidents, guest feedback via GuestVoice, amenities, and special needs information appropriately in the system(s), delete stay-specific and unusable data, merge duplicate records, etc.
  • Assist in preparation of welcome back notes/amenities for all Repeat Guests & VIP Guests.
  • Assist in the coordination of compliance with (repeat) guests’ needs, requests, and personal preferences.  Ensure proper recognition and preference delivery for all repeat guests. 
  • To ensure have pre-arrival contact for all guest 3-4 days prior to arrival.
  • Use discretion when inputting guest incidents, comments, etc. - no negative comments.
  • Energize the Guest Recognition process in daily contact with other departments.
  • Provide back up for Guest Recognition Manager Duties, i.e., attendance at departmental line-ups, etc.
  • Assist in the implementation of Guest Recognition awareness programs. 
  • Communicate system any mistakes, reworks, breakdowns, incidents and variances to Guest Recognition Supervisor and/or Guest Recognition Manager.
  • To sell/maximize the revenue of the hotel by selling/up selling products to special occasions guests.
  • Follow all company policies and procedures.
  • Respond to all emails and guest inquiries related to Guest Recognition 
  • Respond promptly to guest incident related to Guest Recognition 

SECONDARY JOB FUNCTIONS

  • Research for more creative ideas in delivery of room decorations, surprise occasions for the honeymooners, celebrating anniversaries and proposals.
  • Research for more details on visiting or repeat guests via the internet system and GXP Planning screen

PREFERRED QUALIFICATIONS

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Service Executive (Front Office)

23-May-2025
Sofitel Singapore Sentosa Resort and Spa | 55545 - Singapore
This job post is more than 31 days old and may no longer be valid.

Sofitel Singapore Sentosa Resort and Spa


Job Description

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

Sales Management

  • Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Provide a creative Cousu Main experience to all guests
  • Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
  • Ensure the welcome drink corner is always clean and ready
  • Assist guests in the lobby during busy periods and whenever required
  • Collect some guest feedbacks in order in the lobby when he/she has the opportunity, and will as well update all the Guest Comments in the Opera Guest History.
  • Ensure the lobby is neat at all times
  • Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Carry out reception duties as required
  • Provide a smooth and timely check in/out for all guests
  • Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
  • Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events

Key Job Requirements

  • Diploma in Tourism / Hospitality Management
  • Minimum of 1 year of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

Senior / Guest Service Executive

23-May-2025
OASIA RESORT SENTOSA | 55546 - Singapore
This job post is more than 31 days old and may no longer be valid.

OASIA RESORT SENTOSA


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Page 63 of 78 in Non-management Jobs

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